I saw this on the news last weekend and keep forgetting to post about it (forgive me if it's already been posted about and I missed it).
This group of hospitals is now offering patients a "money back guarantee", no questions asked, if the patient isn't completely satisfied with their stay. One of the customers in the story requested money back because her dinner tray was 45 minutes late. This just seems ridiculous and like a slap in the face to nurses and other health care workers.
So that leaves me wondering, what are your thoughts on the matter?
Link to story:
This Hospital Guarantees Good Service, or Your Money Back - NBC News