One of the CNAs got a call at work and was informed that her niece had died. The death was very unexpected, and she basically started crying (sniffling mostly with no loud and dramatic shows of emotion). The DON was informed of the situation and she told the CNA to get her act together and clean herself up because she was upsetting the residents.
She was given a couple of minutes to go to the bathroom to fix her face, but could not take a 15 coz she had already been on her allowed 15.
My question is this,,,,,,what is everyone's opinion? Was the DON right to tell her to get it together and reserve her emotions for when she got off work,
Should she have been allowed to take a 15 heck,,,even a 30 if needed to allow time to absorb the info and get back her composure?
I cry when my residents pass because it's the emotion that occurs to me at that time,,,are we not allowed to get emotional any more??
Anyways...this just kinda upset me on Friday and wanted to hear what others thought.
The cruel DON should be fired. She is NOT a human being. All good staff should united together to get rid of the heartless DON. Otherwise....Where is the DON working? I hope I am NOT working for her now.....
Somebody should drop a house on the DON, IMHO. Must've gotten off the wrong side of her broom. I did house supervisor for a few years and I would have expected the employee to go home and I'd take her place, unless she wanted to stay.
This is what happens when management views the employees as appliances--objects to be plugged in at will and given a good shake if they malfunction.
Had I been in the DON's shoes, I hope I would have taken the CNA to my office or some other quiet place, given her the privacy to cry and offered a bit of comfort afterward. Then we could have decided to together whether she wanted to finish the shift or not. That sort of kindness is the decent thing to do, and it generates loyalty that is not soon forgotten.
This hard-hearted response will not be forgotten either.
One of the CNAs got a call at work and was informed that her niece had died. The death was very unexpected, and she basically started crying (sniffling mostly with no loud and dramatic shows of emotion). The DON was informed of the situation and she told the CNA to get her act together and clean herself up because she was upsetting the residents.
She was given a couple of minutes to go to the bathroom to fix her face, but could not take a 15 coz she had already been on her allowed 15.
My question is this,,,,,,what is everyone's opinion? Was the DON right to tell her to get it together and reserve her emotions for when she got off work,
Should she have been allowed to take a 15 heck,,,even a 30 if needed to allow time to absorb the info and get back her composure?
I cry when my residents pass because it's the emotion that occurs to me at that time,,,are we not allowed to get emotional any more??
Anyways...this just kinda upset me on Friday and wanted to hear what others thought.
Your DON is both heartless and thoughtless, look for another job.
I would have let her go home. I think it was very cruel and disrespectful of that DON. You know if that was the DON's family mbr she'd be out of there.
I assume the CNA planned to stay on shift? I've been in situations where people who were emotional wrecks decided to stay at work anyway, and it wasn't any good for them or the people who had to work with them. If I was in the DON's shoes, I would've given the CNA a choice to either take a 30 and pull herself together, or go home.
The CNA wasn't even given a full 15 minutes to pull herself together though.
It truly upset me and most of the staff when she did that. The other CNAs offered to pick up slack and allow this CNA a chance to compose or even go home. Leaving midshift was not an option allowed to the CNA by the DON although everyone else involved did not mind picking up any slack.
I just don't understand why the DON did not show any kind of humanity in this situation. I asked this question on this board just in case I was allowing my personal anger at the situation to blind other reasons for her actions, but I am glad most people agree that the DON was wrong. I would especially like to hear from other managers and DONs to hear how acting like that can benefit the DON in her attempt to manage workers.
The only thing I can see she achieved was getting people upset at her and making it that much harder to get people to do 'non mandatory' shifts when asked.
I am sure that we all now realize that if anything happened to any of us that requires compassion from the DON, we would be hard pressed to get it.
Every day I get farther and farther away from the excitement of going to work at this place.
Wow.....that is a very sad situation for the CNA my heart goes out to her. That DON was very heartless, rude and I think disrespectful. He/she needs to get their act together because to me he/she is very heartless to say the least.
If the world was falling apart and she was truly needed, like the time our facility was coming down with a food borne illness and the nurse was calling the doctors for five residents at a time, I still would have given her half an hour to deal with it. Sounds like how my clinical instructor treated me when I came close to getting killed on the way to clinical one morning. Others told me it was a good thing that woman never went closer to patients than she did. People like this don't belong in health care.
21ican
14 Posts
The cruel DON should be fired. She is NOT a human being. All good staff should united together to get rid of the heartless DON. Otherwise....Where is the DON working? I hope I am NOT working for her now.....