problem with my DON, help!

Published

So this is my first post on here but I NEED advice from other nurses and cannot discuss with coworkers.

I am a LPN charge nurse on an inpatient behavioral unit for LTC. Most of my patients are dementia, schizoaffective, schizophrenic or bipolar. Please keep in mind, we are LTC and not "total psych" therefore we do not use restraints or administer psych meds IM/SC to combative patients.

On my unit, a patient dx "dementia with behavioral disturbances" was due her scheduled Trazodone. I approached her in a calm manner per usual, as she is known to get violent (but never with me). Upon telling her it was time for meds crouched down at her level, she proceeded to punch me 3 times (neck, shoulder, forearm). She's 90-something, but this woman was like Muhammed Ali.

Now I step away from her calmly, and she throws water on me. Again, this is part of her dx (ie: behavioral disturbances). I am not hurt, nor angry. But I do need to report her increased agitation to my supervisor, which I do. Her only PRN is Trazodone 25mg, which I had to wait to give her once she calmed down (my supervisor gave it along with her scheduled meds).

Per protocol, I filled out an incident report, contacted the psych PA, updated the family, etc etc. You nurses all know the protocol, it's fairly cut and dry. My supervisor contacted our DON, who stated NOT to call the police or send her to the ER. Strange...but I went on with my night, thinking psych would see her in the AM.

Patient was not seen by psych in the AM, as they only come to the building 3x/week (unbeknowst to me, as I work 3-11pm). On this shift, this same patient calmy walked by another patient who was dozing in his wheelchair and punched him unprovoked in his arm.

I fill out another incident report, this is much more serious, as it is patient-to-patient. Luckily, she did not hit him hard enough to arouse him, but this behavior cannot be ignored. My DON again tells the supervisor NOT to call the police. Really??? This patient was started on Divalproex 250mg PO BID the next morning by psych, FYI.

A few days later, my DON sits down to talk to me. He is condescending, asking me "why did you allow her to hit you THREE times" "why didn't you give her the PRN right away" (hello, she hit me because she didn't want her scheduled meds! Not looking to get punched a fourth time!), "Why did you let her throw water on you" and ended it with "you know, it's a shame this patient ended up on another med because you cannot handle your unit"

My DON then tried to get me to change my statement about the incident of this patient hitting another patient, stating the CNA who witnessed changed her statement to say she was just trying to get the dozing patients attention. She is a per diem CNA & doesn't have a nursing license to uphold, first of all. I clearly saw this patient hit him in anger and I refused to change my statment.

I was outraged. This patient has been a repeat offender of violent behavior on every unit in the building. She was moved to my unit a year ago for this reason. I refused to change my statement, so the DON had to call the police to file a report. Fast forward a week...

I had asked for Halloween off for a bachelorette party 8 weeks in advance. I was told the Monday before Halloween "the DON denied your day off. He said you should have found your own coverage." This information about "finding your own coverage" is NOWHERE in the employee handbook. I have tons of vacation time to use. Halloween is not considered a holiday at work. I am not upset the patient hit me, as this is unfortunately a behavior thanks to her dx. However, I am upset with how my DON treated me.

I feel as though I am being chastised for doing my job as a mandatory reporter, and now having vacation time denied that I deserve. I have NEVER asked for a day off at this job before, as I've only been there 8 months. I work a lot of OT too.

He is such a snake I am scared to report him to our central HR. I feel like he will somehow figure out a way to fire me, although I have no write ups or disciplinary actions on file.

Thoughts on how to proceed or what to do?! Help!!!

Specializes in LTC, PACU, Psych, OB/GYN, ED.
Are you sure about that? Do you belong to a union?

Do you live in a right-to-work state?

I'm 100% sure. My supervisors, patients, families all compliment me on my work. I've never been written up or reprimanded. Not saying I am perfect, but I keep my unit in control.

colpany who bought us is union. I live in CT - not sure if its a right to work state

Specializes in Complex pedi to LTC/SA & now a manager.
I'm 100% sure. My supervisors, patients, families all compliment me on my work. I've never been written up or reprimanded. Not saying I am perfect, but I keep my unit in control.

colpany who bought us is union. I live in CT - not sure if its a right to work state

All that is irrelevant during your probation period. In a right to work state you can be terminated for any reason that is not illegal (most often due to federally protective status so they can't fire you and state It's due to race, gender, age if over 40, religion, culture or sexual orientation )

You can be terminated by the DoN for the reasons already given in spite of no write ups, compliments and being liked by everyone but the DoN. He's already vocalized his concerns and is likely creating a paper trail already

Specializes in LTC, PACU, Psych, OB/GYN, ED.
All that is irrelevant during your probation period. In a right to work state you can be terminated for any reason that is not illegal (most often due to federally protective status so they can't fire you and state It's due to race, gender, age if over 40, religion, culture or sexual orientation )

You can be terminated by the DoN for the reasons already given in spite of no write ups, compliments and being liked by everyone but the DoN. He's already vocalized his concerns and is likely creating a paper trail already

ugh this stinks because I LOVE my job. Im going to contact my states BON and see what they suggest.

Specializes in Complex pedi to LTC/SA & now a manager.
ugh this stinks because I LOVE my job. Im going to contact my states BON and see what they suggest.

Remember the BoN is there to protect the public not nurses. If you have professional contact your carrier

Specializes in Family Nurse Practitioner.

And if you don't have get some now - before talking to BON.

Thanks to all 3 of you! Sadly, I work a mile from home & I am doing my RN. I LOVE my job, I love my patients (even Muhammed Ali haha). I've wanted to work here since my clinicals in LPN school 3.5 years ago. I am paid a lot higher than my BSN-RN friends. The ONLY problem is the DON. I feel like I am allowing him to "win" by leaving. I don't want to leave a job I love over a ****** DON.

You could report him anonymously through your central HR's or parent company's website. Unethical, corporate compliance and even a risk management issue. Is this person a nurse?

Specializes in Critical care.

Could report him to State BON, falsifying documentation, failure to report etc etc. Also, you may be protected under the whistleblower's act if you report him. Whichever path you take it may get you blackballed. Sorry, politics suck.

Specializes in Psych, Addictions, SOL (Student of Life).
So this is my first post on here but I NEED advice from other nurses and cannot discuss with coworkers.

I am a LPN charge nurse on an inpatient behavioral unit for LTC. Most of my patients are dementia, schizoaffective, schizophrenic or bipolar. Please keep in mind, we are LTC and not "total psych" therefore we do not use restraints or administer psych meds IM/SC to combative patients.

On my unit, a patient dx "dementia with behavioral disturbances" was due her scheduled Trazodone. I approached her in a calm manner per usual, as she is known to get violent (but never with me). Upon telling her it was time for meds crouched down at her level, she proceeded to punch me 3 times (neck, shoulder, forearm). She's 90-something, but this woman was like Muhammed Ali.

Now I step away from her calmly, and she throws water on me. Again, this is part of her dx (ie: behavioral disturbances). I am not hurt, nor angry. But I do need to report her increased agitation to my supervisor, which I do. Her only PRN is Trazodone 25mg, which I had to wait to give her once she calmed down (my supervisor gave it along with her scheduled meds).

Per protocol, I filled out an incident report, contacted the psych PA, updated the family, etc etc. You nurses all know the protocol, it's fairly cut and dry. My supervisor contacted our DON, who stated NOT to call the police or send her to the ER. Strange...but I went on with my night, thinking psych would see her in the AM.

Patient was not seen by psych in the AM, as they only come to the building 3x/week (unbeknowst to me, as I work 3-11pm). On this shift, this same patient calmy walked by another patient who was dozing in his wheelchair and punched him unprovoked in his arm.

I fill out another incident report, this is much more serious, as it is patient-to-patient. Luckily, she did not hit him hard enough to arouse him, but this behavior cannot be ignored. My DON again tells the supervisor NOT to call the police. Really??? This patient was started on Divalproex 250mg PO BID the next morning by psych, FYI.

A few days later, my DON sits down to talk to me. He is condescending, asking me "why did you allow her to hit you THREE times" "why didn't you give her the PRN right away" (hello, she hit me because she didn't want her scheduled meds! Not looking to get punched a fourth time!), "Why did you let her throw water on you" and ended it with "you know, it's a shame this patient ended up on another med because you cannot handle your unit"

My DON then tried to get me to change my statement about the incident of this patient hitting another patient, stating the CNA who witnessed changed her statement to say she was just trying to get the dozing patients attention. She is a per diem CNA & doesn't have a nursing license to uphold, first of all. I clearly saw this patient hit him in anger and I refused to change my statment.

I was outraged. This patient has been a repeat offender of violent behavior on every unit in the building. She was moved to my unit a year ago for this reason. I refused to change my statement, so the DON had to call the police to file a report. Fast forward a week...

I had asked for Halloween off for a bachelorette party 8 weeks in advance. I was told the Monday before Halloween "the DON denied your day off. He said you should have found your own coverage." This information about "finding your own coverage" is NOWHERE in the employee handbook. I have tons of vacation time to use. Halloween is not considered a holiday at work. I am not upset the patient hit me, as this is unfortunately a behavior thanks to her dx. However, I am upset with how my DON treated me.

I feel as though I am being chastised for doing my job as a mandatory reporter, and now having vacation time denied that I deserve. I have NEVER asked for a day off at this job before, as I've only been there 8 months. I work a lot of OT too.

He is such a snake I am scared to report him to our central HR. I feel like he will somehow figure out a way to fire me, although I have no write ups or disciplinary actions on file.

Thoughts on how to proceed or what to do?! Help!!!

My first comment to you is what is your facility's policy with regard to mandated reporting. It should be clearly written down somewhere and posted in a visible place such as a break room where all employees can see it. I have worked psych for years and we were often discouraged in calling the police for things that would clearly qualify as assault in the non-psych world. I was beaten up pretty badly including a skull fracture and the management of the facility I worked for refused to notify the police due to the perpetrator having a diagnosis that showed he was not responsible for his actions. This is why I don't work there anymore. I ultimately did not file charges because I knew that his person would not get proper psych treatment in Jail. I just healed and put my life back together.

Where I work now we have a clear escalation policy on what is to be done with an aggressive elder but like you it's LTC so no restraints, no IM cocktails etc.... I did once get an order for a PO cocktail of Haldol/Ativan/ Benadryl only to find that we did not stock Benadryl and we had to contact the family before we gave it. I called the son explained the situation and asked for consent to medicate as he was POA. He sighed and said "Dope the ***** up." I then called my DON and we proceed with PO cocktail of 2mg Ativan and 25mg Benadryl. Patient was compliant and happy the rest of the night.

We have a clear policy on how we as mandated reporters react to resident on resident abuse. first we assess both parties for injury, contact physician and family, provide 1st aid or other care as needed then we fill out an incident report, then DON and Risk Management review and decide if the incident meets criteria to report to state. If we feel strongly enough about something and feel it is not being addressed we can call the State or ombudsman ourselves and no retaliation is allowed. nor have I ever seen anyone be retaliated on.

When we ask for time off that we do not specify as vacation time we are always expected to arrange coverage to ensure we get the day off. If no coverage can be found we don't get the day off (Being and LTC we are chronically short staffed).

I sympathize with your situation because I have often been caught between the=at rock and hard place. still when dealing with psych patients no matter how hold or weak they may seem it's never a good idea to stoop down to their level. keep both feet firmly under you and learn to bob and weave. I actually took some lessons from my son's MMA Coach which helped immensely. second your facility should be offering you some kind of training on how to deal with aggressive assaultive patients either MAB or CPI. If not your are just asking for more people to be injured.

Peace and Namaste

Hppy

Specializes in UR/PA, Hematology/Oncology, Med Surg, Psych.
Yes, but my handling my unit has nothing to do with this patients behavior. He also cannot let me go for that statement, considering my lack-there-of any disciplinary write ups. Luckily, DON doesn't do any of our performance evals, supervisors do. Side note: this patient has been like a kitten since being started on Divalproex, which is phenomenal. I'm debating reporting him to my states BON, but have no idea how to do this in a manner where I am taking seriously. I'd imagine they get tons of complaints!

You're a little innocent maybe? If the higher up wants you gone, they will find a way, trust me. Why on Earth do you want to stay in a place that asks you to 'hide' resident on resident abuse? A place where you need to report the DON to the BON? Do you really think you'll thrive there. Get out of there before you're taught a very negative, expensive, but real world lesson. Leave and get out of the line of fire is my opinion.

I'm 100% sure. My supervisors, patients, families all compliment me on my work. I've never been written up or reprimanded. Not saying I am perfect, but I keep my unit in control.

colpany who bought us is union. I live in CT - not sure if its a right to work state

None of these people do your evals or have the power to terminate you. I have seen this a lot in 20+ years. He will start to write you up until he has a paper trail that leads out of the front door. I know it sucks but getting fired and having no reference sucks worse. Find a new job and he may get himself canned in short order. At least you resigned and will be free to come back after he is gone. If he fires you he will keep you from ever being able to return even after he is long gone.

Specializes in Dialysis.

Just went through the same thing almost exactly word for word. I found a new job ASAP. Quit. And called state on the facility with full details. Get out of there NOW!

I'm mostly a lurker but I had to sign in to respond. First of all, LTC patients typically don't get sent to the ER because of behavioral issues. Your DON is upset because you are overreacting to a very common issue. The best way to handle that type of patient is to try to solve the issue yourself. Was she wet? Hungry? Tired? Did you call for a UA? Ect.

I've also worked in this setting for a long while. You cannot force your facility's hand by writing strongly worded incident reports. There are much deeper situations that warrant a strong arm approach, but this type of thing isn't one of them. Work with your management, not against them.

In this situation, I'd chart on her behaviors consistently and objectively. I would call the doctor for an order to check for a UTI with a straight cath if necessary. (Also common in these scenarios although it may take several attempts by different shifts to catch her in the right mood). Maybe blood work. And after all that, the doctor will change something around . Sometimes more meds are necessary, but many times new behaviors are a sign of something deeper.

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