chicookie, BSN, RN Specializes in Peds Hem, Onc, Med/Surg. Has 8 years experience. May 25, 2009 =o that is strange!I mean honestly what if she grew out a very dangerous item or something? Like a chair? Or a gun? You call the house supervisor? That is ridiculous!LOL @ your mom. I could hear my mother say the same thing. And kudos to you and your sister for being awesome. 0 Likes
UM Review RN, ASN, RN Specializes in Utilization Management. May 25, 2009 Next time, let the cops "diffuse" the situation. 0 Likes
roser13, ASN, RN Specializes in Med/Surg, Ortho, ASC. Has 17 years experience. May 25, 2009 Perhaps when your Mom gets her survey, you could write in complaining about how the facility's tolerance of Crazy Lady's behavior negatively impacted your Mom's stay. :roll:I love this idea. Be sure to mention how you kept waiting for security to show up to assist in the situation, but the nurses informed you that they were not allowed to call security. Glad your mom is OK:yeah: 0 Likes
roser13, ASN, RN Specializes in Med/Surg, Ortho, ASC. Has 17 years experience. May 25, 2009 "Perhaps when your Mom gets her survey, you could write in complaining about how the facility's tolerance of Crazy Lady's behavior negatively impacted your Mom's stay. "Great idea. Be sure to mention that you kept waiting for security to show up to handle the obviously dangerous situation, but that the nurses were not allowed to call them.Glad your mom's doing OK - to me the best part of your story is how disappointed she was to have missed the ruckus! 0 Likes
JB2007, ASN, RN Specializes in LTC, Med-SURG,STICU. Has 5 years experience. May 25, 2009 I am so tired of nurses having to put up with these kind of behaviors. Management expects us to listen to these crazy people yell at us and at times (such as the one you posted about) put up with physical abuse. I do not find this kind of behavior funny in the least. I have never worked a job where I had to put up with this kind of abuse like I have to since becoming a nurse. The sad thing is management points the finger at the nurse as the reason for these nut jobs acting the way that they do. They want to know what you could have done differently to prevent the situation. How do you prevent crazy people from acting crazy? Rant over!I am glad that nobody got hurt. Thanks for helping the nursing staff at that facility. 0 Likes
psalm, RN Specializes in Staff nurse. May 25, 2009 Perhaps when your Mom gets her survey, you could write in complaining about how the facility's tolerance of Crazy Lady's behavior negatively impacted your Mom's stay. :roll:I love this idea. Be sure to mention how you kept waiting for security to show up to assist in the situation, but the nurses informed you that they were not allowed to call security. Glad your mom is OK:yeah:Maybe a "letter to the editor" of the local paper will help? 0 Likes
psalm, RN Specializes in Staff nurse. May 25, 2009 What could have been done differently to prevent the situation? Pre-filled syringes of haldol? But I don't think that's allowed... 0 Likes
WalkieTalkie, RN Specializes in CVICU. May 25, 2009 What could have been done differently to prevent the situation? Pre-filled syringes of haldol? But I don't think that's allowed...I'm still a proponent of aresolized Versed blowers for hospital entrances 0 Likes
UM Review RN, ASN, RN Specializes in Utilization Management. May 25, 2009 What could have been done differently to prevent the situation? Pre-filled syringes of haldol? But I don't think that's allowed...I've calmly told the offending person that her behavior will not be tolerated and that if it continues, I WILL call the police. It worked. 0 Likes
Ms.RN May 25, 2009 we once had a wacko family member take out her dentures and throw them down the hall. just when you think youv'e seen it all..... oh my goodness. imagine a family member taking his denture out from his mouth and his denture flying in the air. i will roll on the ground and laugh my arsee off. :lol_hitti:lol_hitti:lol_hitti:lol_hitti:lol_hitti:lol_hitti Edited May 25, 2009 by Ms.RN 0 Likes
ImMrBill3, RN Specializes in ICU, Home Health Care, End of Life, LTC. Has 2 years experience. May 25, 2009 To those who wondered where a policy like not calling security but calling a supervisor comes from, it helps keep the facilities record nice and clean. Remember if it's not documented it didn't happen. No security call, no security report, no incident, next review, audit or inspection NO PROBLEM.This kind of policy is getting pretty widespread. How many things are we told to write up in an incident report but NOT put in the chart??? I strongly suggest that anyone encountering a problem make their own private notes (full documentation, times, dates, full descriptions, names, verbatim statements etc) and hold on to it. Find the appropriate time to bring these issues to the attention of mgmt or better yet the JC. In this case having a discussion with the supervisor and mentioning that you felt pt and family endangerment occurred and it may need to be reported to the BON might get the supervisor to think about their responsibility more than the threats of mgmt.This type of problem is something that really needs to be addressed by professional orgs and by nurses as a whole. If the health care system is going to be changed soon we need to get involved in making it a change for the better. 0 Likes
