The ridiculousness of LTC/SNF

Specialties Geriatric

Published

Oh where to begin. Anybody else running to save their sanity and nursing license or is it just me? I have been an RN since 2007 so I'm a very seasoned nurse. For the first 9 years of my career I worked strictly in hospitals. I worked on just about every unit imaginable with the exception of OB, peds, and NICU. Over the last 3 years I transitioned to LTC facilities thinking that having a routine and the same patients every shift would be less stressful. And initially it was. The first LTC I worked at I liked until a CNA who had no business becoming a CMA (she was a meth addict) was put through CMA school by this facility and became a CMA on my hall. Over a period of months myself and other nurses noticed that she was getting done with a med pass that took a seasoned nurse 2 hours to complete in 30 minutes. Especially as a brand new CMA, something was amiss.

Then residents who were alert and oriented were saying they weren't getting their pain medications. The CMA would always insist that the pain meds were given. Well one weekend when a nuse was working the med cart and was swapping out the sharps containers and noticed that it wasn't full of used needles, it was chock full of pills. We figured out how she was getting through the med pass so quickly, she was popping them and putting them in the sharps container, and she would pocket the narcotics. We notified the DON, but not a single thing was done. And she actually got smart and would give the very few residents who were alert and oriented all of their meds, but she continued to pop the meds of the residents with dementia but instead of putting them in the sharps container, she would throw them in the trash and then empty the trash well before shift change thinking nobody would notice, but we did notice and reported her to the DON, once again nothing was done.

One day one of my residents with a history of epilepsy had a grand Mal seizure in the dining hall. I notified the doctor, the doctor asked how much Dilantin he was on, so I told him, and the doctor stated "wow he is on the max dose of dilantin. Get a Stat dilantin level." Guess what his dilantin level was? Zero. He wasn't getting his dilantin (real shocker, nobody was getting their meds). I felt like my license was at risk and the DON refused to take action against the CMA so I resigned.

I got a job at another 172 bed LTC/SNF. They told me that the SNF portion is 20 beds, so they have 2 nurses on that hall, each nurse gets 10 skilled residents and then in addition you split a LTC hall and took 10 LTC residents. So essentially you have 20 residents which is not too bad for the 3-11 shift. In July this independently owned LTC/SNF was bought out by a large corporation who like all corporations are focused on the profits, we were told that we would be getting a lot more skilled residents and that they were actually turning one of the LTC halls into another SNF hall. They also told us we would be getting higher acuity residents with TPN, wound vacs, pressure ulcers, bipaps, etc. What they didn't tell us was that they were taking one of the nurses away. So now you have 1 nurse for 20 high acuity skilled patients and you also have 20 LTC residents. The nurse that was working day shift when they made the change said "this is not safe" and quit. They brought a nurse from one of the other LTC halls to work and she made it about 2 months and then quit. They asked me if I would go to 7-3 for a $5 an hour pay raise and like an idiot I agreed in September. And in came the higher acuity patients which 90% of them I can tell you belong at an LTACH not a SNF.

Here comes the good part. We work 8 hour shifts. On Monday the NP comes and you have to round with her on EVERY skilled resident and give her a rundown. That alone knocks an hour off your shift. If she gives you 75 orders, you have to put the orders in the computer and fax them to pharmacy, etc. Kiss another hour off your shift. Then you have to go to standup, and seeing as there are 172 residents in the building and every resident has to be reported on, that knocks another hour off your shift.

So you get to start off the work week trying to do the job of 2 nurses and 12 hours worth of work in 5 hours.

20 skilled residents means 20 complete sets of vital signs, 20 had to toe assessments which you have to document in the computer, 10 residents with fsbs who get ss insulin, we have a wound care nurse but she doesn't do any of the wound care she just rounds with the wound care doctors once a week on Wednesdays and they rip off everybody's dressing and take measurements (but don't replace the dressing). In fact you don't even know that the dressing is off until PT or OT says "Hey we just came to get Ms.Jones for therapy but her dressing was removed and she's lying on her side." You walk into the room and sure enough there the resident is with their a** in the air but because PT has a schedule too, you have to drop what you'really doing and do wound care. You have patients crashing left and right, one day I sent 3 skilled residents out and all were admitted to ICU. Wound vacs galore, TPN galore.

The day I told myself "enough is enough" I had 20 SNF residents and 20 LTC residents. Of the 20 skilled residents, 6 of them were hoyer lifts, 8 of them were 2 person transfers, 2 were getting TPN via PICC line and they needed lab work drawn and the results faxed to pharmacy, both of their PICC line dressings were due to be changed. One residents lab work came back and his creatinine was 4.62 (no history of kidney problems so he got sent out), I had 2 wound vacs dressings that needed to be changed, 3 people with stage 3 or higher decubs that needed their wet to dry dressings replaced, 10 on fsbs with ss insulin, 3 peg tube 2 of which were continuous, the other one was bolu feeding, 6 people on duonebs and it is corporate policy that you cannot leave the resident unattended while the duoneb is going, 3 of my LTC residents had fallen and were on neuro checks 2 of my LTC residents had MD appointments, my TPN arrived and I had nowhere to put it because our refrigerator was full of antibiotics. As I'm talking to the ADON about where to put the TPN, 2 admits roll through the door at the same time and my CMA shouted to me "Hey their rooms aren't even ready yet!" I yelled back "WTF do you want me to do about it?" And to top it all off neither our printer nor our fax machine worked at all that week so you had to go clear across the building every single time you needed to print or fax anything which you know is pretty frequently. For the last month my 8 hour days have become 11 hour days. I had a nervous breakdown and self terminated that weekend. Right now I'm on a mental health vacation. WTF is Healthcare coming to?

Specializes in EMS, LTC, Sub-acute Rehab.

"Heads in beds. We need more customer service." ~ Facility Director

Specializes in LTC, Rehab.
Oh I forgot the most important part of my last post, they don't give a damn about those residents. They are nothing to them but dollar signs.

My joke for that is that patients/residents are ‘profit centers' to corporate. But of course, it's not really a joke...

This is exactly why I only work prn in LTC. It can be more chaotic than the hospital floor at times

Specializes in Oncology/Hematology.

I feel your pain I'm a LPN so I can only work in LTC/SNF or home care. I recently resigned from a facility because I felt like my license was at risk. I recently started at a new facility took a $3 pay cut it's a really nice facility but different place same crap I work in the skilled unit 21 skilled patients full of accuchecks, peg tubes, wound vacs, ng tubes,etc. People will say oh you work in a nursing home that must be easy. It may sound it easy but it's the complete opposite it's very intense. 2 more years and I'll have my BSN I CANT WAIT!!! I'm tired of being a LPN. Good luck to you have you ever thought about nurse management? With your experience you could do staff development or something in LTC/SNF most will hire a ADN for that

Specializes in Geriatrics.

When I put my 2 weeks notice in from private duty nursing my manager asked where I was going and I told her LTC. She said "You are going to hate it there". After reading some posts about peoples experiences in LTC, I can now understand why she would say that. However, I guess I'm one of the lucky ones and found a LTC facility that is a gem to work for! My stress level is 0 most days. We have the correct amount of staff and our ED, DON, ADON and all department heads are amazing and really stick their necks out to help you. I have no issues going to them with a concern and if it's a legitimate concern they take action to fix it. I guess if anyone is looking to go into LTC make sure you ask a ton of questions during your interview so you don't get stuck in an unsafe environment.

Specializes in Case manager, float pool, and more.
When I put my 2 weeks notice in from private duty nursing my manager asked where I was going and I told her LTC. She said "You are going to hate it there". After reading some posts about peoples experiences in LTC, I can now understand why she would say that. However, I guess I'm one of the lucky ones and found a LTC facility that is a gem to work for! My stress level is 0 most days. We have the correct amount of staff and our ED, DON, ADON and all department heads are amazing and really stick their necks out to help you. I have no issues going to them with a concern and if it's a legitimate concern they take action to fix it. I guess if anyone is looking to go into LTC make sure you ask a ton of questions during your interview so you don't get stuck in an unsafe environment.

Ditto here back when I worked LTC. Sometimes we were short but most of the time we did ok. All depends on where you work. I did like the work overall. I felt I was able to use my skills and grow as a nurse. I have had no trouble transitioning from LTC to other areas of nursing either. But I am sure this can vary as well.

When I put my 2 weeks notice in from private duty nursing my manager asked where I was going and I told her LTC. She said "You are going to hate it there".

I worked LTC but transitioned to PDN 12 year ago.

I want to transition back to LTC. I hope I am successful this time.

I cannot stand the benefits for PDN. Most times I feel like a servant moreso than a nurse. Also,too many parents ask you t do dangerous stuff,and agency looks the other way.

Specializes in LTC, Rehab.
When I put my 2 weeks notice in from private duty nursing my manager asked where I was going and I told her LTC. She said "You are going to hate it there". After reading some posts about peoples experiences in LTC, I can now understand why she would say that. However, I guess I'm one of the lucky ones and found a LTC facility that is a gem to work for! My stress level is 0 most days. We have the correct amount of staff and our ED, DON, ADON and all department heads are amazing and really stick their necks out to help you. I have no issues going to them with a concern and if it's a legitimate concern they take action to fix it. I guess if anyone is looking to go into LTC make sure you ask a ton of questions during your interview so you don't get stuck in an unsafe environment.

That's great to hear. The one I just left (but it's possible I'll go back to it) was somewhat in-between. Not as crazy as some of the stories I've heard on here, but sometimes I was overloaded due to short staff. In general, it wasn't bad, and yeah, some days pretty low stress.

1 Votes
Specializes in LTC and Pediatrics.

The first LTC I worked in was wonderful too. I moved and ran into awful.

When I put my 2 weeks notice in from private duty nursing my manager asked where I was going and I told her LTC. She said "You are going to hate it there". After reading some posts about peoples experiences in LTC, I can now understand why she would say that. However, I guess I'm one of the lucky ones and found a LTC facility that is a gem to work for! My stress level is 0 most days. We have the correct amount of staff and our ED, DON, ADON and all department heads are amazing and really stick their necks out to help you. I have no issues going to them with a concern and if it's a legitimate concern they take action to fix it. I guess if anyone is looking to go into LTC make sure you ask a ton of questions during your interview so you don't get stuck in an unsafe environment.

I am looking to go to one of the nursing homes I have been covering as an NP for the last 10 or so years to work when I semi-retire. I know their staffing patterns and their resident mix, and it will be fine. In fact, none of the facilities I cover are particularly bad, but I prefer the ones who do not take anything and everyone for rehab, but limit their population to the "over age 55" group. Makes a BIG difference in resident behavior.

1 Votes

I used to work in LTC when I first started the RN journey. However, never ever have I encountered the serious problems like your situation. Your experience is one of worst part about LTC. I am sorry that it happened to you. I hope you will find your true niche soon.

Specializes in Case Manager/Administrator.

I realize there are a lot of responses in regards to this original post. I think we can all take this as a lesson learned.

Again for the life of me I do not understand why a large number of nurses feel they have to do it all. They shoulder the burden for so many until you break yourself down and really are physical and mentally sick from it. We need to stop doing this. We need to band together and we need to stick up for one another.

Day 1 when I found out a CMA had a past history of medication abuse I would ensure they were not working under my license. If I counted with them I would do both the counting and reviewing the MAR BEFORE and ENDING EACH SHIFT, I WOULD ALSO ENSURE THE NEXT LICENSED NURSE or CMA had the keys and this person could not get into the med cart once end of shift counting, I would not care how long it took me I would cover my self. I would also inform the DON I am worried about working with this person and will be reporting daily summaries as to how the sift worked. I would request additional assistance for my work load. I would quad my time spent working and place in acuity what I MUST get done, everything else would be left undone, I would not stay 11 hours getting work completed. I may stay an extra 15 mins just to summarize what I needed. You are being treated as a work horse with no extra horse power.

I would let the DON know if things do not change I will be placing my 2 weeks notice in and do it. No amount of dedication, pride, or feeling of attachment is worth harming your health, if they terminate you then heck so be it you can collect unemployment. Next job I would be honest and say I really tried and when I applied my common boundaries in the work place they terminated me. No one could fault you for that.

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