Published
A memorial to whoever devised the concept of customer satisfaction in medical care and patient satisfaction score survey on the National Mall, with writing on it: "Please spit here".
Alternatively, bullying/harrassment on the workplace being considered a criminal act with mandatory withdrawal of license, good fine and chunk of time behind bars.
What would make my nursing life easier? Getting rid of the 'customer service' component of bedside nursing would make things easier for many people.
Good patient care needs to continue to occur, but good customer service needs to stay in the hotel, hospitality, food service and retail industries. It's a sad day when a nurse gets in trouble for incorrectly preparing a visitor's cup of coffee.
forumjunkie
80 Posts
Hi everyone,
This is a broad question to all of us:
What is that ONE thing that will make your nursing life easier?
This could mean many things like:
- Is there something you wish you discovered earlier in your career that would have made nursing easier?
- Is there something you wish existed that will make nursing easier?
- Is there something that you'd like to eliminate? eg. pain points