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Ah - nothing quite starts the day out like a Mamabear coming at you for doing nothing for her child's headache. Didn't I know that child gets cluster headaches? Uh -apparently not since this is the first we are discussing it. Also given the fact that I haven't actually seen child since December ( only visit all year)and suspect they may have been seen while I was attending to something out of the office by a coverage - uh, no- I do not see any patterns here.
On the plus side - when I explained my side and those tidbits, the claws were retracted and the conversation ended pleasantly.
At least she came and talked to you directly. Our facebook page is now being inundated (sp?) with parents complaining about how we don't send home letters letting parents know when lice is in any of our classrooms/schools. Also a ton of complaints regarding lunch recess falls/scrapes and why their child didn't get to immediately see the nurse. Poor recess monitors are getting grilled.
Oh I don't even want to go there. Facebook can get nasty.
At least she came and talked to you directly. Our facebook page is now being inundated (sp?) with parents complaining about how we don't send home letters letting parents know when lice is in any of our classrooms/schools. Also a ton of complaints regarding lunch recess falls/scrapes and why their child didn't get to immediately see the nurse. Poor recess monitors are getting grilled.
Uggg....Facebook posts, turns into a modern day witch hunt. I am so glad I have a principal who doesn't care what others think and will call parents out on their crazy, rumor filled Facebook posts and tell them to shut it down.
Triple H- High, Hot and a Helluva a lot!!!I hate to have a Mama Bear come at me, but I do appreciate a conversation that resolves pleasantly. It blows my mind how parents expect us to be mind readers at times.
If not mind readers, we should read every health history (and I mean history from k-present). How many times have I heard, "it's in LD records." So we should just know. I do have to say I love my MS nurse because she prints information and sends it with our medical folders we keep and will let me know about students I need to watch for.
Oh, parents and lice posts on Facebook. Kill.me.now.
Parents are completely unaware of our actual health policies like "don't send your kid to school with a fever or 5 minutes after they vomited" but they are totally cool with dreaming up imaginary lice policies like "Nurse NanaPoo disregards the school lice letter policy and doesn't make us aware when a student has lice in the classroom."
I have been disregarding the lice letter policy for years because 1) it doesn't exist and 2) if it did exist I would banish it because SCIENCE.
I just had a conversation with a parent about how policy states that letters only get sent home if the lice is found at school, not based off of parental reports that they found it and treated it. I have spoken boss about this - he's made it clear to me that this is how it shall remain. If the parents want to take it up with him, that's up to them. In the meantime, i'm just going to do my job the way I was told to by the boss.
With the lice policies and parent facebook posts, I think the problem is that local daycares have a policy of sending letters home. They do not have nurses or medical directors so they created that policy on their own, plus they are private entities. We are a public school and do not create our own policies and I think that's where parents get confused. Because when LD was in xyz daycare, they got a letter home about every flu case and lice case and hand foot and mouth case, plus whatever else the daycare wanted to tell them. KN and later, we do not do that. We don't have to, plus...SCIENCE. Parents just have certain expectations without bothering to look at actual policy, let alone the science.
But I did quit Facebook because of parents. They suck.
Flare, ASN, BSN
4,431 Posts
I think when she realized that I didn't know about it prior then she started to back off a bit. I was happy though, as pointed out that she did approach me directly about it - It was just that the tone of her call was pretty nasty when we started. I think she expected that i somehow knew all of this by osmosis and expected that I'd have called her. I told her that moving forward I could flag the child and call her and that her kiddo should feel empowered to remind staff whether it's me or someone else that this is a more chronic issue.
...but perhaps it's all nothing a good strong coffee enema couldn't fix