"You've got 4 days to improve or else..." ... advice?

Specialties Emergency

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Hey everyone, first and foremost I've been a lurker here for a while and decided to finally join and post. I'm a new RN/new grad (May 2011), and finally landed my first job in December 2011, in the ER. It's been rough, not gonna lie... if i may explain briefly and get your advice from you wonderfully experienced nurses out there.

New ER RNs/new grads are given a 20-week orientation at the hospital I was hired at. We started off for 3.5 weeks on a med/surg floor and started in the ER in January 2012. We're in week 14, but I've had some issues arise that I've hit a brick wall at and almost feel targeted and compared to other orientees, some with some nursing experience, some without.

For the past few shifts my preceptor has been letting me go off on my own for the most part and letting me manage 4-5 (out of a 5 pt assignment area) pt's on my own based on acuity. Our area has mainly level 3-5 pts, while more critical are on the other side of the hallway. I haven't had any real criticism from her other than if the day was good or bad, and that I have been making significant improvements, and don't be afraid to get into the room with a critical patient. She was pulled into a code in a different area and left me to manage our assignment on my own which she said I did pretty well at.

Now, I'll be the first to admit I've had my fair share of mistakes over the last 8 weeks I've been down there (first med error that was caught in time before administration, screwing up telephone orders from a Doctor and getting yelled at by the ICU nurse for it) and some others, but nothing directly harming to a patient. I learned from my mistakes and know they won't happen again. But that's not the reason for this thread and my long rant (i apologize, thanks for reading this far!)

The other day I was brought into the Education Director's office (a woman whom i had never met) with my clinical coordinator. The conversation I was lead to believe we were having (as told to me by my clinical coordinator, it was a "3/4 the way there check-in") turned out to be waaaay different. They told me I'm behind where I should be at this point (I should be managing 5-6 stable pts they say, when the max number I've had to work with was 5 this far). they also said there have "issues" and that in 6 weeks when I come off orientation they're "afraid I won't be safe," and that apparently my perception of how well I'm doing is wrong. They say that I'm "struggling" according to my preceptor and that I'm "scattered" with the pt care needs, without specific situations other than the med error and botching the orders, and a pretty nasty write up from the nurse I was working with one day (my preceptor was out sick) because her and I butted heads for a better part of the day- where she twisted what I said and instead of talking to me about the day wrote a very demeaning, rather nasty review of the day.

The Nursing Director of the ER pretty much bashed me as well, saying she "always sees me behind the desk" and that I haven't made any improvements since we last spoke 3 weeks ago. When I spoke to my preceptor later (in tears nonetheless) some of the things i told her they said she stated she denied, saying there are things we do need to work on but that I'm improving each week. She told them (in the meeting we had with the ER Nursing Director) the skill is there, just time management and priority is what we need to work on.

The ER I work at is rated one of the best in the country, 97% pt satisfaction, but unfortunately is more concerned with the numbers than the staff. The nurses are understaffed, sometimes we don't have any techs. Some of the people I work with, while they are good nurses, some can be very demeaning and down-putting, even some of the Doctors. They've had 16... that's right... 16 RN resignations over the past year because of they way they treat their staff, and a high turnover rate for new nurses who get their year and get out of there.

So, the whole reason for my rather long thread... they're giving me 4 work days to improve or they're moving me off the floor IF there's a job opening someplace else in the hospital, and if not they're not letting me finish the 6 weeks or give me an extension.

My response: challenge accepted.

So i guess the whole idea of this is... any advice for fine-tuning priority and time management the next four days? I love being in the ER, I love emergency medicine (I've

been an EMT for 6+ years), but I feel like I'm being targeted without a true reason behind it other than I'm "not where I should be" and minor errors that everyone I believe makes and can make. A fellow orientee who has nursing experience, and worked as a tech for 4 years is being pushed to come off orientation early because they had two more nurses resign, while they're telling me I'm behind.

Advice? A shoulder to lean on? Am I wrong to look at it this way? I'm up for hearing anything you wonderful people have to offer. Thanks in advance.

~new but hopefully not entirely hopeless.

Get out while you can. I had a very similar experience and your post made me sick to my stomach thinking about what I went through. Ed nurses have a long memory and probably won't let this go..I went to A cardiac unit for about a year and returned to a new Er with skills and confidence. I have been a Ed rn for years now and when I think back to my first job I like to think they blew it when they let me go. Be easy on yourself because those people will not.I wish you the best of luck.

Specializes in Surgical Specialty Clinic - Ambulatory Care.

They already seem set to give you the boot, sorry to say. Be calm, it's not your faut. Nurses are mean. Do your best for the next 4 days. Cry at home to feel better and know that you don't deserve to be treated this way. Prepare for them to tell you there is no place for you to go in the hospital and/or be prepaired to take a shift on a med surg floor if they offer one. MOST importantly when this meeting occurs GIVE THEM SOME FEED BACK. They are getting all haughty about a few mistakes, which is not uncommon for a new grad. Stand your ground, I'm not saying be rude, but nurses will bulldoze over ANY nice 'weak' person they can. (That is on all floors, not just the ER.). Let them know that you appricated the opportunity to work there and that you'd suggest that in the future new employess meet with the clinical educator AT THE BEGINNING of their training (because that are what educators are for...to educate). Had you met the educator at the beginning of your training you would have been able to utilize her services on your days off if need be to understand better how to do your job. (That is after all what that witch is there for.) Second do let them know that 4 days is not an adequate amount of time to SHOW improvement ESPECIALLY when THEY did not create any sturctured way for you to show your improvement (ie a plan of action). Let them know that these things would be helpful to others going through your situation in the future if they would like to make an HONEST attempt at keeping a trainee.

The reality is they didn't because they probably have every intetion of letting you go or pushing you onto another floor. No, I'm not being pessimistic, I'm being realistic. You don't deserve to be treated this way, but as I said before nurses are mean, and reguardless of what optimistic vomit people are trying to tell you like 'keep your head up' or 'No one can make you feel inferior without your permission' you are going to feel like crap and a failure. Yes people can make you feel inferior and no they don't really need your permission to do so....it's called bullying and it's pretty darn common. So afterward go cry, go to the gym and hit something padded, take a couple of days to regroup and then head out there and try to get another job. It will be harder the second time and be sure in any new interview to mention the LACK of structure at how this hospital went about attempting to get you to improve your performance....but DO NOT MENTION YOUR MISTAKES!!!! Just say that you must have not been a good personality fit for the unit and that is why things happened the way they did. Get a new job, a floor job would be great for you. I THINK IT IS WAY RETARDED TO HIRE BRAND NEW RNs to the ER ANYWAY!!!! I can't tell you how much better a nurse I am for working on the floor before going to the ER....and that it's easy for me to see the nurses who never worked on the floor in the ER. Get some experience and then go back and try for the ER job. Good luck to you, don't give up!

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
they already seem set to give you the boot, sorry to say. be calm, it's not your faut. nurses are mean. do your best for the next 4 days. cry at home to feel better and know that you don't deserve to be treated this way. prepare for them to tell you there is no place for you to go in the hospital and/or be prepaired to take a shift on a med surg floor if they offer one. most importantly when this meeting occurs give them some feed back. they are getting all haughty about a few mistakes, which is not uncommon for a new grad. stand your ground, i'm not saying be rude, but nurses will bulldoze over any nice 'weak' person they can. (that is on all floors, not just the er.). let them know that you appricated the opportunity to work there and that you'd suggest that in the future new employess meet with the clinical educator at the beginning of their training (because that are what educators are for...to educate). had you met the educator at the beginning of your training you would have been able to utilize her services on your days off if need be to understand better how to do your job. (that is after all what that witch is there for.) second do let them know that 4 days is not an adequate amount of time to show improvement especially when they did not create any sturctured way for you to show your improvement (ie a plan of action). let them know that these things would be helpful to others going through your situation in the future if they would like to make an honest attempt at keeping a trainee.

the reality is they didn't because they probably have every intetion of letting you go or pushing you onto another floor. no, i'm not being pessimistic, i'm being realistic. you don't deserve to be treated this way, but as i said before nurses are mean, and reguardless of what optimistic vomit people are trying to tell you like 'keep your head up' or 'no one can make you feel inferior without your permission' you are going to feel like crap and a failure. yes people can make you feel inferior and no they don't really need your permission to do so....it's called bullying and it's pretty darn common. so afterward go cry, go to the gym and hit something padded, take a couple of days to regroup and then head out there and try to get another job. it will be harder the second time and be sure in any new interview to mention the lack of structure at how this hospital went about attempting to get you to improve your performance....but do not mention your mistakes!!!! just say that you must have not been a good personality fit for the unit and that is why things happened the way they did. get a new job, a floor job would be great for you. i think it is way retarded to hire brand new rns to the er anyway!!!! i can't tell you how much better a nurse i am for working on the floor before going to the er....and that it's easy for me to see the nurses who never worked on the floor in the er. get some experience and then go back and try for the er job. good luck to you, don't give up!

wow. what a nasty post.

first, none of us knows, from the information provided, the whole story. we just know the original poster's side of the story. from that, we cannot honestly determine whether it's her fault or not. posts reassuring her that it's not her fault are worse than useless -- you can't know whether it's her fault or not. unless, of course, you were there. were you?

second, "getting all haughty about a few mistakes" is another thing we don't know all that much about. the op wasn't specific about how many mistakes or what those mistakes were. for all we knew, she was preparing to hang a pressor instead of an antibiotic, to defibrillate artifact, to give a crushed up po med through a hickman or to put a heparin lock into a dialysis fistula -- all mistakes i've seen new grads make (or attempt to make.)

third, she said she had a meeting with the education director -- someone who may or may not be personally responsible for education in the er. the op may have had numerous contacts with the er educator without meeting the education director. and for you to call her a witch . . .

fourth, the op -- or any new grad for that matter -- would be ill-advised to go into a meeting like that with guns blazing, and it's irresponsible for you to advise her to do so.

fifth -- your attitude is abysmal. you're nasty and confrontational . . . except for your direct statements to the op. your disdain for management and educators is palpable. i hope you aren't carrying that attitude in to work with you.

Specializes in CCU/ER.

So sorry you've had to endure this - but it will truly make you stronger in the long run. Let me share my story - short, but sweet - I was a new grad in 2001 (at age 37) after working as a paramedic in Houston and having a couple kids, etc - and I thought I was ready for a small town CCU - I applied for their internship program, was accepted and was given the WORST preceptor I could ever have had !!! He chided me, rode me, yelled at me, told me I was book smart, but street dumb, etc. Anyway, I had to give a flash pulmonary edema pt 100mg of lasix and I wouldn't give it before I looked it up - he failed me, reported me to management, etc. ANYWAY, to make a long story short, I didn't stay in the CCU but went to the step down cardiac unit for 5 years -- learned A LOT and now have been working in ER for 6 years. I teach ACLS and TNCC and guess who came to me for his re-licensure ??? SWEET revenge - but quite honestly, I became much stronger and more sure-footed after this episode - and YES, I will still take the time to look meds up and yes, you will become a much stronger person for what you have had to go through. At the risk of sounding my age, when one door shuts, a window will open - don't look at this as failing in any way - just know that the experience will make you SOOOO much stronger !!! Good Luck and keep your chin up !!! :loveya:

Specializes in Nephrology, Cardiology, ER, ICU.

Please be respectful of each other. While we do allow debate when it comes to topics, we draw the line at throwing stones and getting personal.

Specializes in Critical Care, Emergency Medicine, Flight.

ur preceptor sounded like a real peach there. but i agree, although we dont like it we need a kick in the pants sometimes to get us to where we really need to be & become stronger

Specializes in ER.
ur preceptor sounded like a real peach there. but i agree, although we dont like it we need a kick in the pants sometimes to get us to where we really need to be & become stronger

There are times when tough love is needed and being direct and courteous is the way to go. There are NICE people who are not great, or even good nurses and SOMEONE needs to let them know or direct them to what (and where) they would be better utilized. Tough love is hard, but none of us are perfect and we each have our skills. If there's a consensus about a person's work skills not being up to par, and not even just that, but someone who seems unable to learn or unwilling, then management needs to get involved so it can be documented and there are either strides in improvement, or there are not. If not, then management can get that person to move it along to a place where they are better suited.

ur preceptor sounded like a real peach there. but i agree, although we dont like it we need a kick in the pants sometimes to get us to where we really need to be & become stronger

the kick in the pants I don't mind at all, it's very welcomed, but what I don't get is why tell me one thing then write another? It doesn't help me to tell me I did okay on that perticular day and then write something completely different. I'd rather she told me truthfully how she thought the day went than sugar coat it with a 'it was a good day, we'll get through this' and leave me to find out what she actually wrote was completely opposite from what she told me.

so. the end of the story has cometh, and the hospital let me go. The floor transfer wasn't even an option apparently, and they didn't have any open spots on a tele/med/surg floor, so they claimed, and that I wasn't a "good fit" for their hospital.

thanks again everyone for your encouraging words and advice.

and so the hunt begins once again...

Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.
the kick in the pants I don't mind at all, it's very welcomed, but what I don't get is why tell me one thing then write another? It doesn't help me to tell me I did okay on that particular day and then write something completely different. I'd rather she told me truthfully how she thought the day went than sugar coat it with a 'it was a good day, we'll get through this' and leave me to find out what she actually wrote was completely opposite from what she told me.

so. the end of the story has cometh, and the hospital let me go. The floor transfer wasn't even an option apparently, and they didn't have any open spots on a tale/med/surg floor, so they claimed, and that I wasn't a "good fit" for their hospital.

thanks again everyone for your encouraging words and advice.

and so the hunt begins once again...

:hug:....I'm so sorry...:sniff:. Sometimes it really isn't a good fit and it sounds like you're better off without them......as Scarlett O'hara said....."After all, Tomorrow is...... another day" Their loss.

I know it hurts now but in a hundred years, will it have made a difference? No. Grieve, feel bad for one weekend then get p shower and move on!

It will get better...:hug:

the kick in the pants I don't mind at all, it's very welcomed, but what I don't get is why tell me one thing then write another? It doesn't help me to tell me I did okay on that perticular day and then write something completely different. I'd rather she told me truthfully how she thought the day went than sugar coat it with a 'it was a good day, we'll get through this' and leave me to find out what she actually wrote was completely opposite from what she told me.

so. the end of the story has cometh, and the hospital let me go. The floor transfer wasn't even an option apparently, and they didn't have any open spots on a tele/med/surg floor, so they claimed, and that I wasn't a "good fit" for their hospital.

thanks again everyone for your encouraging words and advice.

and so the hunt begins once again...

OMG, how I hate when your preceptor says one thing to your face and then tells her manager something else over cocktails two days later. I had my first shift for my practicum in the ED, and that is exactly what my preceptor did. Now of course, I can't continue, because I was portrayed as an incompetent dolt. My preceptor said I was unsafe, when I was absolutely not unsafe at all. And there goes any chance at getting a job in that ED as a new grad.

But you know what, think of this as a blessing. Do you really want to work in a place like that? Because what your preceptor did to you is not something that occurs in a vacuum. It's the general culture in that particular ED. They eat their young, and anyone not like them.

Best of luck in finding another job in a better facility. And those witches can rot in hell.

Specializes in ER, ICU.
I can't get the "quote" function to work for some reason, so I've copied and pasted below:

I disagree with the lines 2-4 ("Once there is blood in the water, the sharks start circling. This is a common management error. Once they hear a whiff of a problem they start digging and scratching until they find more dirt to justify their doubts."), and I'll tell you why -- When we (I am a supervisor) are notified or become aware of a new employee who is struggling, it is our responsibility to determine what improvements are needed and provide feedback to foster growth. Our ultimate goal is to help each employee excel in their position; not just because we care (we do!), but also because it's VERY expensive to train new staff and we want to avoid having to train yet another person.

This isn't "digging and scratching" to "find more dirt", but rather, an attempt to evaluate where improvements are needed so pertinent and appropriate feedback can be given. The probationary period (sounds like yours is 20 weeks) is the time when we determine whether or not you will be a good fit and live up to the expectations we have for you. If you received any written documentation during the meeting you had, it's probably called a "Trial Period Memo" (or at least that's what it's called in the facility in which I work). This means that they have outlined where you need improvement and they expect you to make immediate and sustained improvements (which is likely why they provided you with a deadline of 4 working days).

I understand that your med error was caught prior to administration and another nurse caught the error(s) in the telephone orders you took, but what if these errors hadn't been caught? From a liability standpoint, your employer may be concerned that these errors won't be caught once you're off orientation, which could cause patient harm. I do agree with nurse2033 in that it's important to maintain a positive attitude, work hard on making the improvements they're requesting, and work closely with your preceptor/request feedback often. Other very important qualities would be making yourself very approachable and open to feedback, and avoid "butting heads" (as you called it) with the other staff. Not only are you evaluated based on your patient care and nursing skills, but also on your teamwork and attitude, which is why approachability and being a team player are so important.

Your comment "challenge accepted" indicates that you're going into this defensively with your boxing gloves on - your co-workers/preceptor and management will be watching your attitude and comments closely, so avoid being defensive and/or making snide remarks about having been talked to about your performance. Esme12 also gave fantastic advice by saying "forget you were ever an EMT" - others may view you mentioning this as you thinking you "know it all". Not only can this be annoying to hear over and over again, but it can also be cause for concern that you won't ask questions as needed, which is a safety concern. I hope you find this advice and insight helpful. You've received great advice in the other posts above, as well. I wish you all the best, and I hope things work out for you. Good luck!

Thanks for the rebuttal. It sounds like where you work you do things correctly, but in my experience poor management is more common. What I meant by what I said is often your work is not really scrutinized by anyone until something pops up. I once was counseled for not documenting in a particular area, for a year. That's because it was overlooked in my training. I had never documented in that area, and they only discovered it because they did no chart review until another issue cropped up. So, all of the sudden I was the problem employee, because they failed to do appropriate chart review and training. I was far from the only employee to experience this issue. I agree with you that thoughtful and ethical managers will do as you say, wish there were more...

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