Oh no she didn't!

Nurses General Nursing

Published

Oh yes....she did.

I work as a CNA for a small hospice and really love my job. For the most part, it is a wonderful place to work. Except for one RN that the CNA's and even some RN's have a hard time working with.

Yesterday we had a resident that was actively dying but very restless. Nothing seemed to calm her, her relatives were there at her bed side, we kept her comfortable, she was even give some anxiety meds to help. Nothing seemed to help. I was sitting with the daughter, who was very distraught at seeing her mom like this. I asked her what would your mom do at home when she was feeling uneasy, she said her mom would light a scented candle and put on some soothing music. I told her that we have cd's there with nature sounds and asked it that would help, she said yes so I went and got one, popped it in then asked her what her moms favorite scent was. She said lilac or lavender. I then went to the RN that is a nightmare, to put it politely, and asked her if we had any lavender scent for aromatherapy. She just looked at me with the smuggest of looks and said it's not a priority. Well, to me, that was unacceptable, making a dying person comfortable IS a priority in our facility so I went through the cabinets, found some lavender/vanilla scented oil and proceeded to set up the aroma lamp. The nurse came into the room, stared me down and told me to come out into the hallway. She then told me that she was giving more meds to the patient and that she told me that the oil wasn't a priority and that I need to leave decision making up to the people that are EDUCATED to make those decisions, you are JUST a CNA! Um, wow. I just stood there for a minute, waited for her to leave the room and finished setting up the lamp. That is what the family wanted, so that is what I did.

I waited for about 20 minutes, then walked into the nurses station. The RN mentioned above was in there along with the charge nurse. I took a deep breath and it just poured out. I calmly told her that I didn't appreciate the condescending tone in which she used when speaking to me. I would appreciate it if when addressing a problem or situation with me, that she would treat me with the same respect that she wishes to be treated with. And furthermore, there is no such thing as just a CNA. I resent that you would think that we are the mat under your feet, you are no better than us, you just have a nursing license. Oh and by the way NURSE PEGGY (not her real name) compassion isn't learned with an education, if it were, you would have failed. Yes, I said all of that. She just stared at me with her beady little eyes and a frown. The charge nurse asked me to shut the door on the way out. I would have loved to have been a fly on the wall when I left. When I left the room, I was shaking like mad but felt very good that I said all of that. I also wondered if it would get me fired, especially with the CN being in there, but they haven't called me in yet. I am scheduled to work tonight so we will see if I am sent packing.

Thanks for reading, I just had to share my lovely day yesterday. Oh and by the way, the resident died about two hours later and the family thanked me for taking those extra measures to make her more comfortable.

MissLo

Specializes in Trauma, Teaching.

The aroma therapy wasn't her priority, the meds were. But since you did not take her away from doing the meds, and you can't give meds......

your priorities are allowed to be different. You did the right thing.

Specializes in long term care Alzheimers Patients.

You did an excellent job advocating for your pt and her family. What a wonderful CNA you are. Please keep us posted.

Specializes in med/surg, ER.

"Just a CNA"???!!! One of the first things we were told in our clinicals was to find the CNA and LEARN from her/him!

You did a great job advocating for your patient. You made a difference in the sad experience that the family had to go through. You can't teach someone to care or to have compassion, that is intrinsic:heartbeat.

I'm so very happy you are on your way to becoming a nurse; you and your kind heart are needed.

Please let us know how your meeting goes. As a previous poster said, we are ALL behind you!

Blessings,

Ann

Specializes in ICU.

sounds like you were professional to me....i've been an RN for 30 years, a CCRN for 20. just a CNA?? I DON'T THINK SO! she should have thanked you for doing the little extra's. :D

Specializes in Med/Surg, Geriatrics.
Specializes in Gyn Onc, OB, L&D, HH/Hospice/Palliative.

:rckn: Good for you!!!! Can't wait to hear any follow up!, keep your head high, you did great !!!

Specializes in Acute Mental Health.

I just happened across this thread and I can't believe that a nurse would treat a cna that way. I truly hope she doesn't need a cna for help with anything, I would bet most of them would be very busy with anything else. They better not even think of faulting you, you couldn't give her the meds and I would think the nurse would be thrilled that you actually took the time to go above what many cna's would do (due to pt load, not laziness). You deserve to be commended. I'm a nursing student now and I would be grateful to work with a cna like you. :redbeathe

Specializes in Critical Care.

Thanks for reading, I just had to share my lovely day yesterday. Oh and by the way, the resident died about two hours later and the family thanked me for taking those extra measures to make her more comfortable.

MissLo

You did the absolutely right thing.

I work in critical care, and I often tell my families that, once their loved one is in my care, the family is ALSO my patient. I do everything I can to keep the person comfortable, and if I can keep the family comfortable (even in the face of death, which often happens), I am performing nursing to the utmost of my capacities.

You won't (or at least, shouldn't) face repercussions-- your supervising RN should. What harm comes from a bit of scent and music?

Specializes in Cardiac Telemetry, ED.

Can you post an update?

Good for you for advocating for your patient and bringing so much needed comfort to a patient's daughter who was sad and struggling. That's very much a priority no matter what they say.

I hope you stood firm in your meeting with the supervisor. You were clearly in the right and it was appropriate of you to address your feelings in a rational and professional manner. Bravo!!

The meeting with my supervisor went well, actually it had nothing to do with what happened with Nurse Wonderful! It was about my car insurance!!! She got a note from HR saying my car insurance expired in July!

Nothing was said to me about what happened, whether anything is happening is beyond me. I just hope I got my point across. She was working last night, just on the different wing. I assisted her once and no words, I mean NO words were shared except relating to the task. She did however thank me for helping her, very quietly and well, it sounded almost forced to me, but oh well. The way I look at it, I was helping the resident, he was comfortable, that was thanks enough. I don't listen to gossip, in fact I just walk away when it starts so everyone knows to not even bother trying to talk about the nurse to me.

I will admit, it was uncomfortable being in the same building with her after my episode in the nurse's station, but I have no regrets. I will still be cordial to her and not let this effect patient care, after all, that is why they hired me, to care for the residents. I'll help her when she needs an aide, whether she respects us or not, because not helping her means not helping the residents. Who knows, maybe getting set straight by "just a CNA" did her some good. We will see.

Thank you ALL for the support. I didn't feel as though I did anything wrong nor do I now. No regrets.

MissLo

Oh and about the car insurance...I got a new car and didn't even think to give them a copy of my insurance. LOL TOO FUNNY!!

MissLo

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