I'm sorry you've had a terrible experience with ER nurses. I have worked Med/Surg and now ER so I see both sides. Have you ever worked in the ER? I have invited several floor nurses to work a day with us and, so far, none have taken the offer. The usual response I get is :eek:"No Way!!" I'll let you in on a little secret...
The hip fx patient you just got that is hypertensive; While you are on the phone with her physician getting Vasotec, the ER nurse that sent him/her up may have an ICU patient they are holding because the ICU is full, 2 peds patients, one waiting for transfer to a Children's hospital and a 40 year old with a STEMI they just put in the room vacated by your new patient. I'm sorry you didn't get the report and the orders you want prior to the patient arriving. Your new patient had a room assignment prior to the admissions orders being written and the doctor that wrote them put them on the chart and left. I understand that you don't have time to take report. We don't have time to call with it, but we have to find the time.
If you haven't already, please walk the proverbial mile (really more like 10 miles) in our shoes. I think we should do the same.