This is more a vent, because i had a horrible day at the hospital today. As a nursing student I was assigned to one of the nurses at DEU facility. At 7am I introduced myself and let her know I will be working with her. She looked at me, didn't say anything and left. I literally ran after her. She was getting a report when the patient started complaining how everyone gives her different diagnosis and she can't trust anyone. As soon as we stepped outside of the room (night shift nurse, my nurse and I), PCT informed the nurse that patient wants to talk to the head of the hospital. Charged nurse told my nurse to just talk to the patient again and try to calm her. At the same time, the night nurse told me to stay outside of the room while they are talking inside (so that patient doesn't get even more agitated).
I was standing outside of the room when my nurse open the door and screamed at the top of her lungs "why are you just standing there, my patient tripped and almost fell, what's wrong with you. You should help me."
I made sure patient was ok (she didn't fall, she tripped as she was walking and talking to the nurse) and told my clinical instructor to assign me to another nurse. She said "yeah, we had the problem with this nurse before" and she reassigned me.
Towards the end of my shift, I overheard charge nurse talking to the mean nurse. She informed her that medical director complained that she never smile or talk. I was thinking "ok, but screaming on top of her lungs in front of the patient and patient's family at 7am is ok?" I was just buffled that no one cared, it seems like some nurses can act any way they want and professionalism is something some nurses forgot and they still can get away with it.