We have a new manager at one of my jobs. Every interaction with her sounds like she's following a script learned at a leadership seminar. It feels very fake and insincere, and we all wish she'd go away.
She likes the phrase "I offer my sincere, professional apology" for instance. She sent an email with the minutes to the staff meeting, and offered the above phrase to preface her apology for sending it later than, I guess, she wanted to. She used it when she sent me an email with someone else's name. I heard her use the phrase in person as well. It's like dealing with an android or autobot.
She's full of lots of other canned catch phrases. There's lots of talk about team building, over the top praise, and followed by turds containing threats if we aren't compliant, then ending with some more sugary, team building cliches.
Have any of you experienced this? I'm not a fan of scripting. I'm sure there is value in learning leadership skills, but not if it turns you into an obvious phony.
This unit is on the fast track to the "it list!" Blast fax kudos all around! We are going to maximize this paradigm shift making sure we meet the ask of each patient client, then distribute the deliverables to the cloud as it applies to client care. Now, if you would remember to put the cover sheets on your TPS reports before they go out and pick up a teamwork opportunity on Saturday, we'll be at peak efficiency. If you could go ahead and come in on Sunday too, that would be grrrrreat!
Specializes in Psych, Corrections, Med-Surg, Ambulatory.
This unit is on the fast track to the "it list!" Blast fax kudos all around! We are going to maximize this paradigm shift making sure we meet the ask of each patient client, then distribute the deliverables to the cloud as it applies to client care. Now, if you would remember to put the cover sheets on your TPS reports before they go out and pick up a teamwork opportunity on Saturday, we'll be at peak efficiency. If you could go ahead and come in on Sunday too, that would be grrrrreat!
"Perception is reality," as in, if the patient perceived you as rude, you were rude.
In some ways it's true, I don't want to hurt anyone's feelings. But if I'm stating a fact they don't like, that doesn't make me rude. For example, hospital policy prohibits smoking, and the only way they will be happy is if I let them light up.
Perception is reality, in a lot of cases means there is no way to complete the job in a satisfactory manner.
Specializes in Medsurg/ICU, Mental Health, Home Health.
I had a coworker on a medical floor who spoke like someone in an educational nursing video at all times. He's a manager now. (Go figure). Every email he sent (of course he was the head of every committee) highlighted one of the "core values" of the institution, no matter what the subject and highlighted that our hospital was "a great place to work!" He had a "nursing excellence" blog and I really wish I could find it.
Thx. op...sounds like the latest BS at my hospital...goes part n parcel with: " we dont have any money and its all your fault" . I've worked jobs in several different professions...nothing new here...corporate america treating human beings like excrement...go figure!
SummitRN, BSN, RN
2 Articles; 1,567 Posts
This unit is on the fast track to the "it list!" Blast fax kudos all around! We are going to maximize this paradigm shift making sure we meet the ask of each patient client, then distribute the deliverables to the cloud as it applies to client care. Now, if you would remember to put the cover sheets on your TPS reports before they go out and pick up a teamwork opportunity on Saturday, we'll be at peak efficiency. If you could go ahead and come in on Sunday too, that would be grrrrreat!