We have a new manager at one of my jobs. Every interaction with her sounds like she's following a script learned at a leadership seminar. It feels very fake and insincere, and we all wish she'd go away.
She likes the phrase "I offer my sincere, professional apology" for instance. She sent an email with the minutes to the staff meeting, and offered the above phrase to preface her apology for sending it later than, I guess, she wanted to. She used it when she sent me an email with someone else's name. I heard her use the phrase in person as well. It's like dealing with an android or autobot.
She's full of lots of other canned catch phrases. There's lots of talk about team building, over the top praise, and followed by turds containing threats if we aren't compliant, then ending with some more sugary, team building cliches.
Have any of you experienced this? I'm not a fan of scripting. I'm sure there is value in learning leadership skills, but not if it turns you into an obvious phony.
Thank you for your input. You are a valued member of the team!
The secretary on our unit says this (sarcastically) whenever we experience "managerspeak" from someone in the upper echelons.Makes me laugh every time.
That one pisses me off so much. As if keeping people alive and safe and dealing with crazy patients and their family isn't enough.
Nurses are too busy being run ragged with more patients, tasks and charting on our plates to go "above and beyond." I'll go "above and beyond" when we have adequate staffing, less charting and no stupid tasks that take up more time.
Specializes in Addictions, psych, corrections, transfers.
My manager said, "We're not going to fix this problem by throwing more staff at it." Ummmm...except the problem was being short staffed. Then the whole "work smarter not harder" line came in, which we all knew was coming. The nurses all looked at each other and accidently laughed at him. He was completely clueless as to what was so funny.
I don't think I can participate in this thread without dropping the f bomb. Why can't I just provide good care to my patients without having a bunch of BS shoved down my throat?
Specializes in CVICU, Critical Care Transport, PICU,.
How do you unpack a silo? But for real, I don't know what silo-ing is.
When the left hand doesn't know what the right hand is doing.=information is siloed.
Information is power and people don't like to share power, therefore "leadership" ends up having to "unpack" a "sentinel event".
Inevitably they find information was "siloed", promise to be more "transparent" and the next thing you know some VP has decided to "move forward" and are given "best wishes in their new endeavors" :-)
Specializes in Pediatric nursing: ED, forensic, neuro, triage.
"Let's talk off line about that"
"I'll reach out to...."
"Please be patient as we level-load"
Ugh.
A funny thing that happens in my setting is my manager's incorrect use of English language jargon or phrases. English is not her first language so she uses a lot of flowery/awkward queen's english and uses euphemisms incorrectly. For example, recently, when giving advice to not take on any extra tasks that may not be in our expertise, she said "don't quite your day jobs". HAHA!!
Fleur deLirious
12 Posts
The secretary on our unit says this (sarcastically) whenever we experience "managerspeak" from someone in the upper echelons.Makes me laugh every time.