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txredapple79 BSN

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txredapple79 has 9 years experience as a BSN and specializes in Management.

Clinical Services Operations Manager in the dialysis sector. A ton of work but an amazing experience. Love driving my team to succeed and show how coaching a team up leads to higher productivity. I will always speak up for my team and advocate for higher standards and support my team day in and day out. My motto will always be, "We are the team others wish to be on, and supervisors wish they had". 

txredapple79's Latest Activity

  1. txredapple79

    Working From Home - Office Requirements?

    Most places have a work at home policy. We have the following; HIPAA compliant office will include locking door, space where no one can see your screen or listen to your calls, land line phone no VOIP, high speed internet of 20mbps download speed( no satellite internet), and lastly no child,elder or pet care.
  2. txredapple79

    What do nurse managers and clinical directors actually do?

    We just had to do an exercise where we attributed time for each and everything we do as managers. It came out to 72 hours a week not counting interviews and special meetings. I guess I know why I am so tired all the time
  3. txredapple79

    CCMC CE's/CEU's

    I am wondering where all CCM's get CE's or CEU's completed? I was certified back in January and would like a one-stop area to keep a running list vs hoping from site to site.
  4. txredapple79

    Manual Data Collection

    Our company loves, and a mean LOVES excel spreadsheets. We run reports and manually collect the data. I will say, I learned real quick vlookup, and pivot tables. It doesn't take much time at all now. I even built myself auto reports where I just copy paste the report and it auto calculates what I need.
  5. txredapple79

    Telephonic Case Management Productivity

    In my previous place of employment, I was a supervisor for a telephonic company. I measured staff on calls made and scored their calls. Expectation was to maintain an active caseload of 60 members. I expected success stories monthly. Hope this helps a little. Every company will be different. Best wishes!
  6. txredapple79

    Telephonic Case Manager

    I personally loved using an Autodialer. It did all the smiling and dialing for me and I only spoke with members when they actually answered the phone.
  7. txredapple79

    Manager catch phrases

    I just googled some random generator slogan. Slogan Generator Put in teamwork and it spat this out: "The good teamwork connoisseurs" I shall say this at some point in my day tomorrow.
  8. txredapple79

    Manager catch phrases

    I just entered the world of management. Let me tell you....I have never been to so many meetings of meetings-meetings. I tell my staff, if you don't tell me what the issues are, I will never know and nothing will change. I also say, I don't know the answer, but I will ask until I find the person that does. Just know it will take me more than just a day or two. I need a catch phrase now!
  9. txredapple79

    OMG My CCM exam results just came in!

    I will suggest using the CCM certification made easy 2nd edition book by Deanna Cooper Gillingham. She also has a facebook group that they post daily or near daily prep questions. There is also a study guide that goes along with it. Full disclosure, I got her 1st edition book and didn't study it and failed. I did study the 2nd edition only and passed on my second attempt. I do feel, had I studied the 1st edition I probably would have passed too. Best of luck!
  10. txredapple79

    OMG My CCM exam results just came in!

    I failed back in December but I am please to announce I passed this new test cycle!
  11. txredapple79

    OMG My CCM exam results just came in!

    Congrats...I had 1 area that said marginal and failed the whole shabang. I am beyond devastated!
  12. txredapple79

    CCMC Exam - no result!

    Mine is a retake. Had all proficient aside from 1 area that was marginal. Booooo!!!!
  13. txredapple79

    CCMC Exam - no result!

    I understood it to be a release on the 31st. I am really hoping earlier.
  14. txredapple79

    CCMC Exam - no result!

    I am about to burst with this waiting....please let results come out sooner than October 31st. I NEED to know!
  15. txredapple79

    How to politely tell a patient "do it yourself"

    Show me how you would...call your doctor so I know you are able to be independent at home. Show me how you would call for your medication refillst? Show me how you will clean up for yourself at home? Great! Now that you have shown me you are able to do all of these things, I am fully confident you will be able to handle them going forward. Works well for me. My line of work is patient centric so we try to empower them to be self sufficient.
  16. txredapple79

    Thank you!

    I am not a school nurse, however school nurse stories are the most entertaining by far! Thank you all for the laughs!

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