Oops, sorry! Son got wrong vaccination - page 3
My son is 8 years old. He had a well-child check up Friday. NP said he's due for varrivax booster and they also recommend Hep A. I had never heard of Hep A for kids. She said that it's not a new... Read More
Oct 1, '06i don't know how they do it in your peds office, but when my kids go for vaxs, the doc/NP first asks for consent for each vaxs (and explains it if need be), then he does his exam.
He leaves, orders the injections, and the MA (they don't have nurses doing vaxs there) comes in, and again hands me a record in my child's chart where the vaxs to be given are listed. I have to initial EACH one that I consent to.
Sounds like this office doesn't have checks and balances in place, and for sure the person giving the vaxs isn't following 5 rights of med administration!!! What is your son was allergic to it and it was given? She won't even admit she made a mistake! What did the NP say to you when you brought it up? Surely someone would have offered an apology. Too bad it wasn't the person who made the mistake.
I hope you get this resolved.
Did you find out the title of the person giving the vaxs? The office should be able to offer that as well...
Oct 1, '06I would ask for a personal meeting with the MEDICAL DIRECTOR and the Office manager together. There is a physician/pediatrician in charge of that clinic/office and that is who you want to speak to.
I agree with putting it in writing.
The hospital they go through has nothing to do with this. The doc makes the rules in his own office.
Oct 1, '06This is horrible. I would pursue it to the highest level. This ma/aide (whatever) needs to be barred from pt care. What she did is inexcusable. I also would let the office know that she can never have any contact with your sons in the future.
Oct 1, '06Please don't hate me, but I believe I'd get my attorney at least to write a letter of inquiry to the physician or owner of the clinic.
Otherwise you may end up with a "she said/he said/you didn't/yes you did" situation. My lawyer doesn't charge anything for a letter. What you have described is malpractice.
Oct 1, '06After the fingerstick I probably would have asked for someone else to administer the vaccinations. I agree with everybody else, go as far up as you can and be as loud as you can be. Nobody should be like that with any other person, much less a child.
Oct 1, '06I agree. Lodge a formal complaint in writing, and present it to the physician in charge of the clinic. If it is a hospital based clinic, do the same with the CEO or administrator. I know one lady who wrote the state board of nursing when something very similar happened to her daughter. A nurse gave her 13 year old all THREE hepatitis B vaccines the same day. Said she thought that's "how it was supposed to be done"....needless to say, she took it to court. Clinic is now closed.
I'm curious....did the clinic charge you for BOTH the vaccinations? I know they can be pricey. If it were me, I would do every thing I could think of to make sure this situation was taken care of.
Oct 1, '06I used to work in a pediatrics office and we always had to have consent before giving vaccines as well. So, I agree with everyone that this MA/Nurse/? made a huge mistake and needs some type of recourse. Good luck to you with everything, hope it all turns out for the best.
Hep a vac is IM, varivax is SQ and you can give both in the leg. Also, the reaction is probably from the varivax as this is a live vaccine and I would always worn parents that they may see a little rash which is a very very minor case of chicken pox. So no worries there. It should resolve without problems. Also with the leg vs. arm administration. Once a child is over 3, I would usually give shots in the arm mostly out of convenience, but also because it distrubutes about the same and a sore arm is easier to deal with than a sore leg (in my opinion). But, to each their own and I did have parents/children ask for it in their leg... but I'd always give the option so that's probably why with that one as well.
Once again, good luck... and sorry for rambling there for a bit.
Oct 1, '06I am so sorry for this mistake and the discomfort and fear your son must have experienced. I too would not let it rest with the office manager. If the office is affiliated with a hospital, find out what the relationship is officially. Then, I would go through the patient relations office of the hospital affiliate. If not affiliated with hospital, I would go through the practice manager, NOT office manager. If this is a licensed nurse, I would seriously consider filing a grievance with the state board of nursing. (I don't say this lightly). If this is an unlicensed person, than I would file an official complaint against the MD in this practice.
I wish you the best. Either way, I would find another pediatrician.
Oct 1, '06The bad attitude is secondary to the error that was comitted. I would be very concerned about the medication error and take this to another level.Last edit by drpsrn on Oct 1, '06
Oct 1, '06I would be furious about what happened!! You have every right to be upset. It was definately a med error and should be reported to the appropriate persons. If this nurse/MA? walked in with an attitude to begin with, I assure you she would have walked straight back out with her attitude and not have touched my son! I agree with the others, I'd put everything in writing and discuss it not only iwth the office mgr, but also with the physician that the NP practices under. And I'd be damn sure that the nurse/MA? never had contact with my son again, ever, assuming you decide to stay with this pediatrician, and assuming they continue to employ her. Let us know how things work out.
Oct 1, '06I know there are bad nurses too, but you often get what you pay for. Many doctors offices try to save money by hiring unlcensed folks when an RN or LPN would be better (IMHO) in many cases. There just isn't the knowledge behind the actions if it is not a nurse. I will concede there are good MA's and bad nurses, but think about all we learn about pt. teaching, etc. The error is bad. That attitude! It really frosts me.My sister is an attorney. I can just imagine what she'd say about this one. If it were one of my kids, she'd be giving them a call to meet w/ the head of the practice. I am not lawyer happy, but I agree w/ what everyone else has said about some legal intervention.
Oct 1, '06I think I agree with everyone else!!! I would be soooo ticked! I can't add anymore, but I hope you will keep us up to date.
What if next time, it's a different situation, and a kid really gets hurt!!!!