Doctor's Fiancee yelled at me

RNperdiem, RN · Sep 22, 2009

Are you the unit secretary?

If you are not, then you answer the phone, tell her to hold, then hit the "page" button and announce: "Dr. So and So, you have a call on line one".

Now you are done and no drama involved.

If you are the unit secretary, and the doc does not pick up, then offer to take a message or advise her to call later.

You seem interested in the fact that she is so young. Didn't you start a thread about dating doctors?

Tweety, BSN, RN · Sep 22, 2009

Here's a technique that works with beligerent people on the phone: hang up. I don't care who you are....I've used the technique a time or two in my day and it works well. End of conversation.

LPN_2005/RN_10 · Sep 22, 2009

Ok, I was starting to feel sorrry for you, until you said those 2 sentences below. It doesn't matter how she walks around the hospital, her age, or how old the surgeon is. The fact of the matter is, is that she yelled at you, period. Regardless of if she's a fiancee of a doctor, a patient's family, or a past patient. Hang up the phone, or put her on hold again, then report it to the supervisor, to cover your butt. It seems like you have something against her because she's the same age as you and she's engaged to a doctor. You have a lot of maturing to do if you are going to last in nursing.

I've seen her at the hospital before walking around like she's all that.
The kicker is...she's my age 23...and her fiancee is a 35 year old surgeon.

MERRYWIDOW46 · Sep 22, 2009

Be very careful just hanging up on anyone, especially if u gave your name upon answering the phone. I have been reprimanded at work for not stopping what I was doing and going and tracking down the physician in question. Employers are getting to be non-supportive of "poor customer service" and the customer NOT the employee is always right.

nursemike, ASN, RN · Sep 22, 2009

I have no doubt I'd be mildly annoyed in the OP's position, but here's a question I find worth asking: Does it matter? There are rude people everywhere you go. If I let them bother me, it doesn't bother them in the least. If I shrug them off, it still doesn't bother them, but now I'm not bothered, either. This is not to say I've never kicked the med cart, but, really, all that accomplished was hurting my toe.

Chapis · Sep 22, 2009

k- so move on. . .end of story.

good tips someone gave you about paging someone or getting a message.

jessjor · Sep 22, 2009

good advice from above. If that does not work wait for her outside

the hospital, and kick her butt. (just kidding) just hang up.

Ruby Vee, BSN · Sep 22, 2009

here's a technique that works with beligerent people on the phone: hang up. i don't care who you are....i've used the technique a time or two in my day and it works well. end of conversation.

that technique works well -- i've even used it, in the days before hipaa became law -- on an incumbant president of the united states.

Baloney Amputation, BSN, LPN, RN · Sep 22, 2009

The kicker is...she's my age 23...and her fiancee is a 35 year old surgeon.
She's a Teacher...if she treats her students as badly as she treats anyone else...I truely feel bad for those kids.
Also, what am I? Your fiancee's secretary? I'm a nurse.

How scandalous.

I met my husband nearly 7 years ago when I was your age. He was 43. I just didn't rope me in a surgeon. I got me something better - a nurse! Fortunately, I was able to see that he was exceptionally wonderful to elderly people that he had no relation to. That is far more important than to get glued too much to how old or young he should be to be "acceptable." We also had the same huge distaste for the gossip that clouds any nursing facility and chose not to participate in it, so we became friendly that way as well.

Anyway, did she do something to you personally besides get impatient on the phone?

BabyLady, BSN, RN · Sep 22, 2009

I was at the nurses station when I answered a phone call from a Doctor's Fiancee. She asked if she can speak to Dr. So and So...I told her to wait a few minutes. Well...a few minutes turned into several minutes since he was busy with patients.
His fiancee then proceeded to yell at me profusely saying I'm not doing my job. I've seen her at the hospital before walking around like she's all that.
The kicker is...she's my age 23...and her fiancee is a 35 year old surgeon.
She's a Teacher...if she treats her students as badly as she treats anyone else...I truely feel bad for those kids.
Also, what am I? Your fiancee's secretary? I'm a nurse.

I would politely and privately inform the surgeon of what happened.

I would mention it something like this so he doesn't feel he has to defend her, "Your fiance called for you and I was happy to pass along the message for you...but after I went back to the phone and informed her that you were with patients, she actually screamed at me on the phone and accused me of not doing my job...I'm ok...I'm a big girl...I don't expect you to comment on it...but I just felt that you should know what happened."

Then drop it.

He is dating a 23-year-old immature twit that thinks she has 'arrived' and he just might cancel the wedding so fast her head would swim if she starts to embarrass him professionally.

He NEEDS to know....the next person that she screams at may be his Medical Director.

blkgurlwithwings · Sep 22, 2009

I think some are being a bit hard on the OP. I'm sure her feelings were hurt, she felt embarrassed and slighted by the fact that this person was her own age. Hopefully she has read these posts and has learned that not everyone will welcome your gossip. Best to save it for your friends. I shall heed my own advice!:redbeathe