Assisted living turned nightmare

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Need opinions please? I work in an assisted living caring for 42 patients. 6 diabetics. 5 total cares. Home health involved so also doing wound vacs. Wound care 5 days a week. 2 RCA for 42 residents. All admissions. All patient hospital transfers. Nurses are responsible for 11 direct care patients, including all medical records for all 11 patients ie: chart thinning, all health assessments, all physician orders. All weights and vitals. Now are DON has informed that he cannot do his job and also complete insurance authorizations, so another tasks is added to nurses. I have been a nurse 22 years so I am no means short on time management, prioritizing. Also, just to add to the chaos. Our Executive director has zero medical background and also feels that we must cater to every whim of residents and their families. We are to drop all our tasks if a patient's family wants 20 min or 1 hour of our time. Total counter productive. So now to the issue. Med pass starts immediate after report takes from 3pm to 6 pm to complete.( every nurse that works these carts that is the timeline.) 6 to 7 pm is sending meds back or catch up because we had to drop what we are doing to cater to every need of families no matter how inconsequential. 7pm to 9:30 pm is second med pass. 9:30 to 10 pm is wound care sometimes longer 10:15pm. Oncoming replacement nurse comes in @ 10:30 pm. So now when do I chart? Take off orders. Complete daily medical records duties. And now they want us to take over insurance authorizations. My DON has pretty much outright stated. There will be a lot of punching out @ shift end and staying 3 to 4 hours over each day we work to complete all administrative duties. No staff backup plan in building for call offs. Vacations etc... Just enough nurses RCA's to cover each shift. No prn pool. No agency. I was told I cannot cut my hours to 32 because there is no one to replace me. But DON just let day shift nurse cut her hours to 32. Oh yes, I almost forgot, as you can see no lunch breaks for any nurse. But we must write down we took 30 minutes. If I write no lunch I am disciplined. This is absolute humanly impossible to complete in 8 hours. Everything administrative is months behind etc.... and all that keeps happening are write ups and revolving door of nurses because our Exec director cannot see that expecting your nurses to care for 42 residents and approx. 4 hours of administrative duties daily is not possible to complete in 8 hours period. Oh and also we are not allowed to inform families of severe shortage of staff. If there is one RCA for 42. Same workload expected as if there were 4 RCA's. I forgot to mention, there is absolutely not even 5 minutes allotted for falls, which on average there are 3 to 4 a night due to severe understaffing. We have to take our walkies in to bathroom and must answer even if we are indisposed in the bathroom. You must get up from lunch for every call. We are not allowed to refuse any call to eat.

I'm trying to understand why all these catastrophes keep happening and you're still there. What's the real background story on why you haven't left and leaving doesn't seem to be your intent? None of this makes sense. I'm pissed reading your post so I know I wouldn't be tolerating that mess in real life!

Specializes in Med-Tele; ED; ICU.

I wouldn't just leave, I'd also file a complaint with the state... both the SNF regulating body and the labor board.

I think you already know the answer.

Find another job.

But it's okay to vent, too.

How awful...

Specializes in Cardicac Neuro Telemetry.

This doesn't sound like an assisted living facility to me. It sounds more like an understaffed nursing home. 5 total cares? Wound Vacs? Don't these people receive home health? I work in a telemetry unit at a hospital and if and when patients are discharged back to assisted living, they have to be able to do most ADLs on their own other than cooking, laundry, medications. Otherwise, they need a full time caregiver, home health nurse, PT/OT, etc. Absolutely no assisted living (outside of the memory care units) will accept the kind of people you are describing. These people need a higher level of care like a skilled nursing facility.

You know that this working environment is unacceptable. It is dangerous. It is immoral. And it is setting not only the residents up for failure, but it is also setting you and your colleagues up for failure. This is all in the name of the almighty dollar. Absolutely despicable. The more us nurses REFUSE to accept these sort of conditions, the more likely facilities will quit operating like this. You seriously need to find another job because something bad will happen and this facility will point their finger at you or another nurse if/when it does. It is impossible to provide anything more than substandard care to these residents with the staff to patient ratio you have described. RUN FAR AWAY AND RUN NOW.

Report this facility to every governing body you can think of. The State Board of Nursing and labor come to mind. It would also be helpful to contact your state's regulatory body for nursing homes. In Texas, it is called the Texas Department of Aging and Disability Services.

Please help me understand what him being a Kenyan has to do with anything. You ought to perform a thorough introspection of your own integrity.

Specializes in Geriatrics, Dialysis.

I don't think that it's legal in any state for employers to expect employees to work off the clock. First call needs to be the labor board, report this now. Next call needs to be to a lawyer, even if nobody else you work with is willing to join the lawsuit [and they'd be foolish not to] you are at the very least entitled to the back pay from the hours spent working off the clock. Then you need to leave, no feeling guilty about it - just quit!

You need a new J-O-B asap and not in ltc. I did it for awhile but am so glad I got out. You have the upper hand here seeing they're so short staffed but why stay when they have those work philosophies? Seriously it will only get worse not better. Get out while you still have your license and sanity.

Specializes in hospice, LTC, public health, occupational health.
What the hell is the matter with you....of course you start notifying families, notating that you had no lunch, calling ems for the falls, staying on the clock is to chart.. Back those pigs of a DON and administrator off to the wall and call their bluff. Oh and tell each of them to stick those insurance authorizations right up each other's as...

Give the family members the pig's office phone numbers, and their personal numbers if you have them.

Do not give notice that you are quitting. Just do it.

And whats Kenya got to do with anything?

This. All day long this.

There is no such thing as slavery in this country. You can quit this job at any time, and you should. If you choose to stay, then stop b****ing because you know the score and you accept it every time you clock in.

Yes, report to the state. Report to the nursing board. Report to the labor board. Do you realize that by accessing patient charts while clocked out you could be charged FEDERALLY for HIPAA violations?

PS 5 total cares means you're not working assisted living, you're working LTC. There is so much wrong with this place. Stop consenting to be part of it.

Specializes in hospice, LTC, public health, occupational health.
This is your third post since 2014 about various jobs and horrible working conditions. You need to figure out why you keep ending up in places that are awful and, probably more important, why you continue to allow yourself to be abused. Yes, there are a lot of jobs, especially in home health, LTC and AL, that are truly awful. However, there are good places too. Stop being the martyr. You aren't helping yourself or your patients.

If you happen to live in Phoenix, I can give you the name of a LTC where I did clinicals and is actually well run and staffed by people who care about and know their patients. The ratios are high as in any LTC but I would work there if I didn't have a job.

This is illegal to have you completing company duties off of the clock. That is a labor law issue. Secondly it is also illegal for you to work full-time without taking a lunchbreak. My advice to you is to seek employment opportunities elsewhere, but follow up with legal counsel for the labor law issues. Because your nursing license and piece of mind are priceless.

Specializes in Geriatrics.

Also notified the state. They are in violation of unsafe staffing by being understaffed.

Specializes in NICU/Mother-Baby/Peds/Mgmt.
This level of care is skilled nursing, not assisted living. Isn't it illegal to accept (and ostensibly provide care) for residents (NOT patients) who are beyond the facilities licensure?

Exactly. At least the 5 total cares are skilled nursing home patients.

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