Part of patient care is the person's well being emotionally. So save the judgement. A facility should feel safe. If you have patients who are emotionally upset over their perception of care, this can add to an already diffcult patient assignment. Not to mention it is wrong and mean. A nurse is only as good as a patient's perception is a relatively new concept in nursing practice, but a concept that is not likely to change any time soon. With that in mind, a few words of wisdom... Nurses Announcements Archive Article