The ridiculousness of LTC/SNF

Specialties Geriatric

Published

Oh where to begin. Anybody else running to save their sanity and nursing license or is it just me? I have been an RN since 2007 so I'm a very seasoned nurse. For the first 9 years of my career I worked strictly in hospitals. I worked on just about every unit imaginable with the exception of OB, peds, and NICU. Over the last 3 years I transitioned to LTC facilities thinking that having a routine and the same patients every shift would be less stressful. And initially it was. The first LTC I worked at I liked until a CNA who had no business becoming a CMA (she was a meth addict) was put through CMA school by this facility and became a CMA on my hall. Over a period of months myself and other nurses noticed that she was getting done with a med pass that took a seasoned nurse 2 hours to complete in 30 minutes. Especially as a brand new CMA, something was amiss.

Then residents who were alert and oriented were saying they weren't getting their pain medications. The CMA would always insist that the pain meds were given. Well one weekend when a nuse was working the med cart and was swapping out the sharps containers and noticed that it wasn't full of used needles, it was chock full of pills. We figured out how she was getting through the med pass so quickly, she was popping them and putting them in the sharps container, and she would pocket the narcotics. We notified the DON, but not a single thing was done. And she actually got smart and would give the very few residents who were alert and oriented all of their meds, but she continued to pop the meds of the residents with dementia but instead of putting them in the sharps container, she would throw them in the trash and then empty the trash well before shift change thinking nobody would notice, but we did notice and reported her to the DON, once again nothing was done.

One day one of my residents with a history of epilepsy had a grand Mal seizure in the dining hall. I notified the doctor, the doctor asked how much Dilantin he was on, so I told him, and the doctor stated "wow he is on the max dose of dilantin. Get a Stat dilantin level." Guess what his dilantin level was? Zero. He wasn't getting his dilantin (real shocker, nobody was getting their meds). I felt like my license was at risk and the DON refused to take action against the CMA so I resigned.

I got a job at another 172 bed LTC/SNF. They told me that the SNF portion is 20 beds, so they have 2 nurses on that hall, each nurse gets 10 skilled residents and then in addition you split a LTC hall and took 10 LTC residents. So essentially you have 20 residents which is not too bad for the 3-11 shift. In July this independently owned LTC/SNF was bought out by a large corporation who like all corporations are focused on the profits, we were told that we would be getting a lot more skilled residents and that they were actually turning one of the LTC halls into another SNF hall. They also told us we would be getting higher acuity residents with TPN, wound vacs, pressure ulcers, bipaps, etc. What they didn't tell us was that they were taking one of the nurses away. So now you have 1 nurse for 20 high acuity skilled patients and you also have 20 LTC residents. The nurse that was working day shift when they made the change said "this is not safe" and quit. They brought a nurse from one of the other LTC halls to work and she made it about 2 months and then quit. They asked me if I would go to 7-3 for a $5 an hour pay raise and like an idiot I agreed in September. And in came the higher acuity patients which 90% of them I can tell you belong at an LTACH not a SNF.

Here comes the good part. We work 8 hour shifts. On Monday the NP comes and you have to round with her on EVERY skilled resident and give her a rundown. That alone knocks an hour off your shift. If she gives you 75 orders, you have to put the orders in the computer and fax them to pharmacy, etc. Kiss another hour off your shift. Then you have to go to standup, and seeing as there are 172 residents in the building and every resident has to be reported on, that knocks another hour off your shift.

So you get to start off the work week trying to do the job of 2 nurses and 12 hours worth of work in 5 hours.

20 skilled residents means 20 complete sets of vital signs, 20 had to toe assessments which you have to document in the computer, 10 residents with fsbs who get ss insulin, we have a wound care nurse but she doesn't do any of the wound care she just rounds with the wound care doctors once a week on Wednesdays and they rip off everybody's dressing and take measurements (but don't replace the dressing). In fact you don't even know that the dressing is off until PT or OT says "Hey we just came to get Ms.Jones for therapy but her dressing was removed and she's lying on her side." You walk into the room and sure enough there the resident is with their a** in the air but because PT has a schedule too, you have to drop what you'really doing and do wound care. You have patients crashing left and right, one day I sent 3 skilled residents out and all were admitted to ICU. Wound vacs galore, TPN galore.

The day I told myself "enough is enough" I had 20 SNF residents and 20 LTC residents. Of the 20 skilled residents, 6 of them were hoyer lifts, 8 of them were 2 person transfers, 2 were getting TPN via PICC line and they needed lab work drawn and the results faxed to pharmacy, both of their PICC line dressings were due to be changed. One residents lab work came back and his creatinine was 4.62 (no history of kidney problems so he got sent out), I had 2 wound vacs dressings that needed to be changed, 3 people with stage 3 or higher decubs that needed their wet to dry dressings replaced, 10 on fsbs with ss insulin, 3 peg tube 2 of which were continuous, the other one was bolu feeding, 6 people on duonebs and it is corporate policy that you cannot leave the resident unattended while the duoneb is going, 3 of my LTC residents had fallen and were on neuro checks 2 of my LTC residents had MD appointments, my TPN arrived and I had nowhere to put it because our refrigerator was full of antibiotics. As I'm talking to the ADON about where to put the TPN, 2 admits roll through the door at the same time and my CMA shouted to me "Hey their rooms aren't even ready yet!" I yelled back "WTF do you want me to do about it?" And to top it all off neither our printer nor our fax machine worked at all that week so you had to go clear across the building every single time you needed to print or fax anything which you know is pretty frequently. For the last month my 8 hour days have become 11 hour days. I had a nervous breakdown and self terminated that weekend. Right now I'm on a mental health vacation. WTF is Healthcare coming to?

Heck all the hospitals do is barely stabilize them because they are only allowed to stay so many days, they turn around and send them to SNF or LTACH directly from ICU after a 3 day stay, they code at the SNF/LTACH and get sent right back to the hospital. It's like playing tennis. Tell me how this is cost effective please?

Specializes in Home health, Addictions, Detox, Psych and clinics..

Sounds like a straight up nightmare omg! I'd cry! What state do you live in? Just want to make sure so I never move there lol.

Specializes in LTC, assisted living, med-surg, psych.

I used to be the admissions nurse for a SNF (*not* LTACH) where a few of the patients discharged to us were in such poor condition, I had to stop the medical transport team right at the front door and have them take the patient back to the hospital. There was no way I was going to be responsible for someone whose lips were blue and their face was grey, and they looked like they were going to code the instant their feet crossed the threshold. They were almost always readmitted to acute care, and some of them never returned to our facility. (Of course, I didn't know if it was because they died, or if their family took them someplace else because I'd refused to accept them in such bad shape.) Sometimes I caught flak from the executive director because we needed the Medicare dollars to keep the lights on, so to speak, but I stuck to my guns because I was protecting both the patient and the facility.

In my state it is legal for 1 LPN to be responsible (as in meds and treatments) for 50 residents. I did a bit of agency for awhile, I had 48 residents (including tube feeds, an admission, respiratory tx, BS with ss insulin, and IV therapy for the entire facility (I was the only RN)) and I had only 2 STNAs. I had 23 years hospital experience on a Heme/Onc unit, I was used to difficult assignments, but that was totally unsafe IMHO. I knew none of the residents, they did not have arm bands (it was their home after all) and I just prayed that the people got the correct meds. I feel 32 is safe if you know them and they are your usual residents, and 24 if they are new to you. Sorry, but LTC/SNF gets crazy sometimes. I completely sympathize with you, OP.

Specializes in EMS, LTC, Sub-acute Rehab.

It essentially comes down to life boat politics.You treat the ones you can. The rest you treat like hospice. There's a lot to be said about the state of affairs in LTC when 90% of your patients are full code. Sometimes you've got to have the hard talk about palliative or hospice with the patient and family. Otherwise you get the 'ping pong ball' effect like another poster mentioned.

I've rarely seen anyone give a teaching on end of life and the aging process. I'm not trying to put these people in the grave. But medical science can keep people alive longer than their natural expiration dates. The focus needs to shift to quality of life, not quantity of days or years. Death with dignity, instead of stop gap measures which deplete time and medical resources.

I started out in a nursing home so I can relate but I just can't right now, "It is too stressful". I am just kidding. Please hurry up and get out of there if you can.

Specializes in UR/PA, Hematology/Oncology, Med Surg, Psych.

Thank you OP, I have a renewed appreciation for my job :)

Oh where to begin. Anybody else running to save their sanity and nursing license or is it just me? I have been an RN since 2007 so I'm a very seasoned nurse. For the first 9 years of my career I worked strictly in hospitals. I worked on just about every unit imaginable with the exception of OB, peds, and NICU. Over the last 3 years I transitioned to LTC facilities thinking that having a routine and the same patients every shift would be less stressful. And initially it was. The first LTC I worked at I liked until a CNA who had no business becoming a CMA (she was a meth addict) was put through CMA school by this facility and became a CMA on my hall. Over a period of months myself and other nurses noticed that she was getting done with a med pass that took a seasoned nurse 2 hours to complete in 30 minutes. Especially as a brand new CMA, something was amiss.

Then residents who were alert and oriented were saying they weren't getting their pain medications. The CMA would always insist that the pain meds were given. Well one weekend when a nuse was working the med cart and was swapping out the sharps containers and noticed that it wasn't full of used needles, it was chock full of pills. We figured out how she was getting through the med pass so quickly, she was popping them and putting them in the sharps container, and she would pocket the narcotics. We notified the DON, but not a single thing was done. And she actually got smart and would give the very few residents who were alert and oriented all of their meds, but she continued to pop the meds of the residents with dementia but instead of putting them in the sharps container, she would throw them in the trash and then empty the trash well before shift change thinking nobody would notice, but we did notice and reported her to the DON, once again nothing was done.

One day one of my residents with a history of epilepsy had a grand Mal seizure in the dining hall. I notified the doctor, the doctor asked how much Dilantin he was on, so I told him, and the doctor stated "wow he is on the max dose of dilantin. Get a Stat dilantin level." Guess what his dilantin level was? Zero. He wasn't getting his dilantin (real shocker, nobody was getting their meds). I felt like my license was at risk and the DON refused to take action against the CMA so I resigned.

I got a job at another 172 bed LTC/SNF. They told me that the SNF portion is 20 beds, so they have 2 nurses on that hall, each nurse gets 10 skilled residents and then in addition you split a LTC hall and took 10 LTC residents. So essentially you have 20 residents which is not too bad for the 3-11 shift. In July this independently owned LTC/SNF was bought out by a large corporation who like all corporations are focused on the profits, we were told that we would be getting a lot more skilled residents and that they were actually turning one of the LTC halls into another SNF hall. They also told us we would be getting higher acuity residents with TPN, wound vacs, pressure ulcers, bipaps, etc. What they didn't tell us was that they were taking one of the nurses away. So now you have 1 nurse for 20 high acuity skilled patients and you also have 20 LTC residents. The nurse that was working day shift when they made the change said "this is not safe" and quit. They brought a nurse from one of the other LTC halls to work and she made it about 2 months and then quit. They asked me if I would go to 7-3 for a $5 an hour pay raise and like an idiot I agreed in September. And in came the higher acuity patients which 90% of them I can tell you belong at an LTACH not a SNF.

Here comes the good part. We work 8 hour shifts. On Monday the NP comes and you have to round with her on EVERY skilled resident and give her a rundown. That alone knocks an hour off your shift. If she gives you 75 orders, you have to put the orders in the computer and fax them to pharmacy, etc. Kiss another hour off your shift. Then you have to go to standup, and seeing as there are 172 residents in the building and every resident has to be reported on, that knocks another hour off your shift.

So you get to start off the work week trying to do the job of 2 nurses and 12 hours worth of work in 5 hours.

20 skilled residents means 20 complete sets of vital signs, 20 had to toe assessments which you have to document in the computer, 10 residents with fsbs who get ss insulin, we have a wound care nurse but she doesn't do any of the wound care she just rounds with the wound care doctors once a week on Wednesdays and they rip off everybody's dressing and take measurements (but don't replace the dressing). In fact you don't even know that the dressing is off until PT or OT says "Hey we just came to get Ms.Jones for therapy but her dressing was removed and she's lying on her side." You walk into the room and sure enough there the resident is with their a** in the air but because PT has a schedule too, you have to drop what you'really doing and do wound care. You have patients crashing left and right, one day I sent 3 skilled residents out and all were admitted to ICU. Wound vacs galore, TPN galore.

The day I told myself "enough is enough" I had 20 SNF residents and 20 LTC residents. Of the 20 skilled residents, 6 of them were hoyer lifts, 8 of them were 2 person transfers, 2 were getting TPN via PICC line and they needed lab work drawn and the results faxed to pharmacy, both of their PICC line dressings were due to be changed. One residents lab work came back and his creatinine was 4.62 (no history of kidney problems so he got sent out), I had 2 wound vacs dressings that needed to be changed, 3 people with stage 3 or higher decubs that needed their wet to dry dressings replaced, 10 on fsbs with ss insulin, 3 peg tube 2 of which were continuous, the other one was bolu feeding, 6 people on duonebs and it is corporate policy that you cannot leave the resident unattended while the duoneb is going, 3 of my LTC residents had fallen and were on neuro checks 2 of my LTC residents had MD appointments, my TPN arrived and I had nowhere to put it because our refrigerator was full of antibiotics. As I'm talking to the ADON about where to put the TPN, 2 admits roll through the door at the same time and my CMA shouted to me "Hey their rooms aren't even ready yet!" I yelled back "WTF do you want me to do about it?" And to top it all off neither our printer nor our fax machine worked at all that week so you had to go clear across the building every single time you needed to print or fax anything which you know is pretty frequently. For the last month my 8 hour days have become 11 hour days. I had a nervous breakdown and self terminated that weekend. Right now I'm on a mental health vacation. WTF is Healthcare coming to?

Sadly, this is not new.

Why couldn't the NP put her own orders in?

Glad you left but you should report this facility to CMS and your local news media so the public can start a clamor. A free Press is essential to maintaining a free nation, a proud, do right nation.

And unfortunately I'm only an ADN, and I live in a big metro area, so you do need a BSN to land a hospital job, even though I worked critical care for 9 years. Hell I worked critical care with nurses who only had a nursing diploma back in the mid-2000's. RN diploma programs don't even exist anymore.

There are actually still a couple of diploma programs.

So so sorry OP. I know what it's like in long term healthcare- it's a total nightmare indeed. I've been nursing almost as long as you have, mostly in SNF/LTC and the stress is unreal. As a matter of fact my previous job was LTC and it nearly burned me out. I too was experiencing way too many 11-12 hour drama-filled, impossible, nonstop shifts without lunch breaks that were supposed to be 8-hr shifts. The constant falls, 24-hour admissions, irate/rude family members, nonstop phone calls, high acuity, NP orders, lack of CNAs, lack of meds, accuchecks, treatments, lack of meds/supplies, etc. nearly killed me. I became increasingly irritable, unpleasant, and bitter, until I just had to leave. Now I'm working agency full time and loving it! I rarely have work at a long term facility anymore.

Specializes in LTC and Pediatrics.

My head is spinning reading what all you had to do. I worked LTC/SNF for the first 3 years of my career. The beginning of this year, I left it because of the stress like this. I went into PDN which I love. I did say I would work PRN at the facility I left. I worked there last Friday and was very quickly reminded why I left. I was working nights even and it was so stressful. Found I didn't miss the stress nor the drama of the staff.

Specializes in LTC, Rehab.

Ironically, I couldn't finish reading this long post after a tiring shift last night at my LTC/rehab facility. :^)

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