A friend of mine dislocated her shoulder and ended up in the emergency room. Because the emergency room is normally a hot mess express, she ended up having to wait over an hour and a half to be roomed. When she finally saw a doctor, he told her she was going to get some pain medicine through an IV before he popped it back into place. Everything turned out fine and she was discharged within an hour. And then she proceeded to call me (because I'm an ER nurse) and tell me how awful her nurse was. "She missed my IV the first time and she had to poke me again. It was awful". I told her "That's not a bad nurse".This isn't the first time I've heard something like this. Many people and patients tell me their "horror stories" about emergency, urgent care, or office visits. And when I ask for any more details besides them missing one or two IV starts, they usually don't have anything more to add. And that's when I get frustrated.If you sat in a pool of your own diarrhea for 50 minutes you had a bad nurse. If you were poked six times for an IV before an ultrasound IV expert was called, you had a bad nurse. If you were given 10mg Haldol and 2 mg Lorazepam by accident because your nurse didn't double check the order and realize the doctor put the emergent psychiatric "go to sleep cocktail" on the wrong patient, and you woke up with a tube down your throat... you had a bad nurse. If you were discharged home and developed a nasty rash on your arm that spread into a wicked skin infection that needed to be treated aggressively with antibiotics because your nurse didn't wash their hands and follow isolation protocols after touching an XDR patient... you had a bad nurse. If you were there for a chin laceration repair and could ambulate without difficulty and the nurse told you it was hospital policy that everyone had to use a urinal or bedpan only... you had a horrible nurse.If you were not updated with changes in status or progress every hour or so because your nurse was in the locker room exchanging saliva with the pharmacist... you had a bad nurse. If you noticed your left arm was rapidly swelling around your IV site that has Phenergan infusing and you called your nurse in to reassess and they said "meh, it's fine" and walk out... you had a bad nurse. If you had a horrible burn from a kitchen fire and your nurse walks in singing "This girl is on FIRREEE, FIREEE, FIREEE".... You had a bad nurse.... But you kind of have to appreciate the irony.A bad nurse is someone who diverts narcotics and sells it on the black market for extra cash. A bad nurse only goes into your room to watch the game on the television. A bad nurse doesn't advocate for you or questions things when they're wrong. A bad nurse doesn't clean up their mess and leaves a "sharps and needles minefield" in your stretcher.I remember being a new nurse and I missed a lot of IV starts. I still miss now, I'm not perfect. And there's no question clinical skills are important in nursing. But to categorize the entire experience with a nurse based on one or two pokes is crazy to me. If I have a nurse that is attentive to my needs, empathetic, smart, and considerate, they could poke me twice and I'd be fine with it. Because that's not a bad nurse Edited Mar 20, 2019 by tnbutterfly 1 Down Vote Up Vote × About stephen1219 I am an ER nurse who used to live in Wisconsin. I also think I'm much funnier than I actually am. 1 Article 15 Posts Share this post Share on other sites