Okay I'm going to give a situation and ask your opinion on what you think: just rude or is it reportable (to state board of nursing). I'd also like to know if you feel it is reportable what steps should be taken next.
Here's the situation. I have been a LPN for over 10yrs, and for the last 6+yrs I've been at the same company. The company I work for has a contract with a long-term facility. I have been going to this facility to care for patients for my entire employment. Recently they've had a restructuring of their nursing administration. One morning as I prepared to see my first patient, a staff member (non-nursing) approached me about filling out skin assessment sheets everyday I visit. I explained to her that we typically do this 1 day a week & prn. I also informed her we verbally reported to the staff nurses any conditions/concerns regarding the patient. She told me I was going to get their facility in trouble with state, & I calmly stated I disagreed.
Moments later I was informed thru the floor nurse on that unit that the DON wanted me to gather my things, go home, & call my supervisor. His reason: he said I refused to do the paperwork. I felt this was just a misunderstanding & that I didn't refuse at all, I was just doing it as had been done for the last 6yrs & we've never had a problem before with findings/follow-ups in skin conditions/concerns.
After knocking, I attempted to explain that I felt their was a misunderstanding & I just wanted to clarify it, but he cut me off yelling at me, cursing, and demanding I leave NOW! Stunned, I just stated "OK" and left the building angry, frustrated, confused, & crying.
The same staff member that initially approached me was in his office, as well as other staff nurses present not 5 feet from his door at the nursing station. There were also residents in the hallway 7-10 feet from his doorway that all heard this exchange.
Due to "changes" in the facility, the nurses/staff that overheard are afraid to come forward at fear of losing their jobs. Even then, the owner of this particular facility has fired a staff member with similar tactics so I feel to report to him will not yield any results. And this DON has yelled/fired staff since then in the presence of staff, residents, & residents families.
I know what he did was unprofessional, but my question is this: IS THIS REPORTABLE TO THE STATE BOARD OF NURSING? & WHAT WOULD YOU DO IF IT WERE YOU IN THIS SITUATION?
BTW: My company supports me in saying this facility as been viewed negatively lately & is undergoing alot of stress. I feel that regardless, a certain level of professionalism is required. Afterwards, the DON will not permit me back into the building (not that I'd want to work with him, although I miss my residents terribly) & he was overheard saying he didn't like me & just wanted to get rid of me. Oh, I don't know his last name...