Quit my first nursing home after 1 day!

Specialties Geriatric

Published

I began working in a nursing home in Los Angeles after my only experience was an adult day health care center. After orientation, I began my first day as charge nurse in a 159 bed facility.

I hated it more than anything and I quit after one day. I could not believe how ridiculous and unorganized this facility was. I had 40 patients to care for, 16 diabetics, 4 breathing problem/asthma patients, 2 actively dying hospice patients, a few surgery rehab patients for broken hips, falls etc, and 2 HIV positive patients, the rest were there for reasons I am unsure of because I did not have time to look at the charts. Most of my patients had narcotic pain meds PRN Q4H, except my hospice patients whom were Q2h, and they wanted the pain meds as soon as they could get it. In addition to PRN pain meds, there were PRN sleeping meds, PRN anxiety meds, PRN itching meds, PRN everything meds.

To start my shift, we were called to an inservice meeting, where the DON began to complain about how the dialysis dressings weren't being removed 4 hours after returning from dialysis, and that a patient got an infection and the shunt was now useless and the family is threatening to sue. This went on for about 50 minutes.

Im already behind on my 2 hours to pass meds, so i begin. probably every 5 minutes, a patient bugs the cna for a PRN med. So i must stop what im doing continuously and get it for them. Then I notice there are a lot of ordered meds not even inside the cart, but they're signed for! and the supplement drawer is full of a bunch of empty containers! and some of the meds are in the wrong places. I am already past my 2 hours limit. Also a lot of meds in the cart, but not in the MAR. Many of my patients were not in their rooms and nobody knew where they were, if they were out on pass or what.

I am constantly checking sugars, preparing 2 types on insulin, heparin, some insulins aren't in the cart or in the facility, medications have the wrong bed numbers, and charts have the wrong bed numbers, the patients aren't wearing their identification bands or the bands have no info on them, a ton of orders are hand written in the MAR to the point that I cannot read them, and they have the wrong mcg ordered than what is in the bubble pack. I have quite a few confused patients whom are unsure of what they are to do with the pills i just handed them, and it takes 10 minutes for them to understand they need to swallow their pills, assuming they even agree, and i am required to watch my patients take their pills, as i cant leave the med cup in the room. I had a lot tell me no they didnt want to take their seizure meds, or their insulin, or their digoxin at the moment, and had to waste a lot of time convincing them.

Then one of my patients refuses his seizure medication, and his insulin. HE WILL NOT TAKE IT. So i leave and he disappears, apparently "out on pass" as some of the residents are allowed to leave as they please i guess. So when he comes back, a cna tells me someone fell outside, and i run out there and its him. He is on the ground with an empty bottle of vodka, and is so drunk he cannot walk. He denies that booze is his, and says he fell because he didn't get his medication that day. Then starts cussing out my CNA calling him a snitch. The RN took over because I was so behind.

Then i go back to passing meds, and the cna tells me one of the patients arms feel hard and if I can look at it. I pull back the blanket and this guys arm is FIVE TIMES THE SIZE OF THE OTHER ARM!! I dont know the patients, so I ask if he always has this and the CNA didnt know. So I alert the RN because I dont know the patients, and the RN says no, he has dialysis, and there was a hematoma the day before, and they're going to have to send to the hospital. Then, i learn that for 3-11, im also the Tx nurse, and I have treatments to do. I still haven't finished passing my 5 pm meds, and its almost 11pm, so i had to pass my 5pm and 9pm meds together, and do my insulins and 9pm blood sugars and give the rest of the heparins. Some of my meds were in the fridge, but there was nothing to inform me of the meds being in the fridge. The whole time I have to keep stopping to give pain meds and anxiety meds and breathing treatments, and patients are asking for things they apparently get daily that are not ordered, and i'm supposed to answer phone calls and family members AND do my charting. My patients on thickened liquid had their liquid thickened until it was SOLID as in i could turn the cup upside down and nothing would happen.

The patients constantly tell the cnas that they want to talk to me, and when I enter, its about something insignificant like why can't they have another ensure shake, or if i can leave their prn meds in their room for when they want to take them. Then I have a few rooms that I have to do from the other station, and their meds are in the other cart, so I have to hunt down the nurse with the key to that cart every time I needed to give a PRN, or their routine meds. The charts all say the same thing every shift unless something big happens, and they are illegible. All the nurses clock out for lunch, but keep working, and there are no breaks, and then the nurses clock out and finish working for about another hour and a half. They said it was low census, the day was uneventful, and when the facility is full they stay on average an extra 3 hours unpaid. Now I know why those dialysis dressings are going un changed.

Are all nursing homes like this? I thought I would be ok with working in one, but not if this is how they operate.

What was the hiring process like? Did you tour the facility & speak with any of the staff prior to taking this position?

Try to find a government ran facility. They tend to be much, much better than the for-profit nursing homes.

You described my nursing home perfectly. A total disaster!!!

Something doesn't sound right. You said you were the charge nurse. I thought the regular RN's doe the work and the charge is the leadership and back up person. Is that different in LTC vs hospital?

In LTC the charge nurse is the floor nurse. The supervisor is the floor manager.

Specializes in HH, Peds, Rehab, Clinical.

Nope. My name badge says "Betty Boop, nurse supervisor" and I work the floor. Just like every other nurse that I work with whose namebadge is labeled like mine. Clearly it's a facility naming semantics situation

Specializes in Gerontology RN-BC and FNP MSN student.

Good Grief....

Good thing you got out of there....or you'd be the one needing a nurse.

What a bleeping nightmare. You did the right thing. No not all places are like that. I love my job it's LTC and wonderful! Do not lose hope.

I felt this way about my current job.

Organizational issues make me want to drive off a cliff and I am very thorough like you are. I'm going to take a moment to vent like you. I love my job but it honestly drives me to drink some days/weeks.

Some of my favourite moments.

1. Having the fire alarm go off in the middle of my late med pass WHILE I am in the middle of giving report to paramedics. After I had wasted 45 minutes convincing the family that she needed to go yet again.

2. Transferring mx residents to hospital in a shift. Not as simple as it sounds. I probably have done mx assessments, VS, interventions, called the doctor, called the family for each resident and later complete thorough defensive charting. I always have to send in the middle of my AM med pass.

3. We have electronic MARs. They have gone down and we have had no back up paper MARs to replace them. I have no where to look to give a medication so I have to run meds from a hardwired computer on my orientation day. And then AM pass became Lunch pass. Then the oncoming shift complains that the med room is a mess, while raising their voice at you. You get to thank them by handing them freshly printed paper MARs that management has finally conjured at the end of YOUR shift.

4. I have just called 911 to send a resident to hospital. I have already printed off all the needed information.. Except our printers in the whole building are down and it didn't print. I have to write down all allergies, hx, meds given etc, personal info since I have no transfer papers. All while the paramedics stand there. You can forget about faxes or labs you are waiting to receive.

5. There comes transfer down the hall with a gurney for a resident who is leaving for dialysis. This is the first I've heard of this.

6. Fielding wars between staff or telling staff to do their jobs. Don't make me tell you to answer a bed alarm.... DON'T MAKE ME TELL YOU TWICE.

7. Family yelling at you for popping their loved one in isolation. Meanwhile, another patient dies in hospital from the flu.

8. Topping the worst possible day off: acutely confused sweet(now mean) lady suddenly spits crushed meds into your eyeballs.

The top three things that !@#$ me off:

1. Having a rainbow week where I work multiple(new) units. I have to send their residents to the hospital that should of been sent on a previous shift or days ago. I don't know the residents hx or baseline. They usually come back for kidney failure, urosepsis or some !@#$ing nonsense. I honestly feel like the angel of death. I can never trust judgement calls made by regular staff who KNOW their baseline- yet time and time again fail to act. I will see charting from days previous: confused this shift, lethargic this shift, vomiting+ lethargy for 4 days in a row yet NO ONE HAS REASSESSED, DONE VITALS OR FOLLOWED UP. They passed the buck. If I am filling in on a unit I should not be cleaning it up.

2. Running out of vital supplies like MOM, butterflies, I'm not even going to make a list. Having to waste 30 minutes looking for things that aren't in the building. Having simple things like oximetry or the unit's stethoscope go missing. Repeatedly interrupting your med pass to restock the med cart with insulins, puffers, boost, needles, look for missing meds or clarifying orders.

3. Processing orders that have been put off for no reason. I don't have TIME to put in YOUR APPROVED admission orders that I see timestamped as received at 1700 LAST NIGHT. Having to fix wrongly inputted orders. Pharmacy calling me to reinput orders that people randomly d/c. Going through 2 years of orders to clarify redundant, irrelevant, incorrect or unclear orders. Missed orders.

I still love my job. But the extra nonsense and disorganization... I deal with things you describe every day, throughout my day. I can deal with it because I stuck through it and now organize/cluster my care. (Although I fully support and agree with your decision to quit). When you don't know the residents, don't know the meds/treatments I know how impossible... and potentially unsafe.. it is to deal with. I just do the best that I can and prioritize.

Specializes in LTC, assisted living, med-surg, psych.

That place sounds like a nightmare from Hell, OP. I hope you'll consider making a phone call to the state agency that regulates LTCs and put in a report. Those poor residents don't deserve the kind of treatment (or non-treatment) they're getting. The environment is completely chaotic and unsafe at any speed. If nothing else, the state will have to go out to the facility on the complaint within 30 days and if they see anything like you saw, it will trigger a full survey. They need one.

All I can say is Wow! and Not all nursing homes are like this...I believe you made the correct decision.

Specializes in Case Management, LTC,Rehab.

You were right to leave. I would never work in a place like that. I would have called the state as I walking out of the building.

Specializes in M/S, LTC, Corrections, PDN & drug rehab.

Wow. That sounds horrible & similar to the last nursing home I worked at. I don't know how I made it so long (1-2 months). I know there are good facilities out there but unfortunately I have never worked at one. So I will never go back to LTC.

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