Mandated!

Nurses General Nursing

Published

I started a new job as an ICU RN in January, and I'm still on my 6 month probation. I work for a large University State hospital and mostly it's a good place to work, but now I'm starting to think otherwise. Last week I worked 6 12hr night shifts in a row by choice as I pushed all my shifts together so I could arrange a few days off to go home to England and see my family. On the morning of the last shift, 2 hours before I finished, they told me I was mandated to return at 3pm, although I only finished work at 7.30am. I told them that I was due to leave for the airport and had a flight, hotel and car rental booked and spent $2000 on my trip, and everybody knew I was going on vacation. They told me that they didn't care and that I had to return to work from 3-7pm or I would be in trouble. I refused as I thought this was unfair. I know we may get mandated on occasion but I thought there should be some leeway if you have mitigating or unavoidable circumstances. Anyway, I went on my trip as I hadn't seen my parents in 6 months and I wasn't going to miss it.

When I returned nobody said anything to me, but on the the very first shift I got mandated again, this time to work from 7am to 11am after a night shift, so I effectively worked from 7pm until 11am...a 16 hour shift! I had no breaks at all in 16 hours, and I kept on getting more and more patients. During that shift I had about 5 ICU patients, and even though I managed to transfer all but one of them they still didn't let me go home. The last patient was not intubated and was waiting for a transfer, and for some reason they'd drafted in a floor nurse and a 1:1 that the patient absolutely did not need, and yet they still demanded that I stay and take responsibility for this patient, even though the floor nurse was more than capable of caring for her. It didn't seem to make sense to me. I can not understand why a low level non-ICU patient needed an ICU nurse, a floor nurse and a 1:1 all to herself when we were so short staffed. Madness! At 10.10am they even had the cheek to give me another patient, after working nearly 16 hours with no break. The worst thing was, I was required to return that night at 7pm for another shift, and by the time I got home that day, I'd only had 3 hours sleep. I felt terrible and now I've very annoyed at the whole situation. It seems very unfair.

It appears that they use mandation as an answer to every day staffing problems instead of solving the problem in other ways. They never cancel scheduled open heart patients if they don't have the staff...they just mandate people to come in instead. In England this would never happen. In my old unit in London if we didn't have the staff we would not accept the patient, and if there was no bed then scheduled (non-emergent) surgery would be cancelled. Also, this unit appears to accept any old thing into ICU. In England patients had to fulfill criteria in order to be accepted into ICU. Here we take anything. The other night I had a post surgical hip arthroplasty. When asked why he was coming to ICU I was told because "he was bilateral"! I mean what's up with that? He wasn't even intubated or even very sick. He went out the next morning. I work with a travel nurse who wants to become part of the staff, and yet they tell her there are no vacancies, despite us getting mandated all the time. I don't think I can live like this as I play in a band that travel all over the US, and if I have a plane ticket to a show I won't be able to stay at short notice. I believe a day off is a day off unless it's an emergency. I need to be able to have a life and plan things and not live by the phone waiting for the call from work. I am seriously considering leaving and becoming an agency nurse.

Unions are not universal in the States. And their value (or lack of it) has been hotly debated here before, believe me.

I still say unless it says in one's contracts he/she must do mandatory OT at the whim of the employer, the word "no" would be all they heard from me. You have a right to a life and your vacation.

And it still comes down to the individual . . .. did someone really take a job where they could be mandated????

If not, just say no, no, no.

I don't need a union to help me there. It is frustrating to me that people knowingly get themselves into situations where there is chance for abuse and then complain when they are abused.

Walk away.

steph

Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.

I did not make this about unions, Steph. I am sure you saw what I wrote. I said what you said, essentially. If its not in the contract, say "no" and hang up.

I dont' need a union to say that for me, either. For me, unions are useful in other areas. But I agree, saying "no" is an individual thing. And yes, this pro/con union debate thing has been done to death here already, I agree.

I'd leave and go agency. I would also contact the state board of nursing and see if they have anything to say about this, and also the state labor board.

Good luck.

I did not make this about unions, Steph. I am sure you saw what I wrote. I said what you said, essentially. If its not in the contract, say "no" and hang up.

I dont' need a union to say that for me, either. For me, unions are useful in other areas. But I agree, saying "no" is an individual thing. And yes, this pro/con union debate thing has been done to death here already, I agree.

I know - and agree with you.

steph

I have never heard of this happening in my hospital. If you do want a unionized work environment (and I always have to help avoid situations like this) you can look in California. We have a lot of unionized workplaces.

BTW, I also hate the fact that hospitals here seldom seem to cancel non-emergent surgeries or transfers. It may keep wait times down, but it comes at a great cost. That never happened in Canada, so I do think the financial realities of healthcare in the US can have a negative effect on our care.

Specializes in Med-Surg.
Now, do you see why there is a so-called "shortage" in the U.S.?

There is no shortage, but there are plenty of nurses not working, as they are sick of being abused.

I agree. Clearly this nurse was abused.

Where I worked before they had began to mandate on a fairly regular basis. We were told at that time that we were to just assume we would be mandated and plan accordingly. The only exceptions were if it would cause considerable family hardship(which of course they determined if it was a hardship) or if it would be harmful to your health. If you got an excuse from your Doc then they deemed that you were then unable to perform your work duties and you were out of a job. If we refused to stay and then left they called it pt. abandonement and you were out of a job. It was a no win situation. Happy to say I got out of there shortly after and no longer have to deal with that.

Specializes in ICU.

Agreed - this is bullying pure and simple. You are right - elsewhere in the world this would NOT be tolerated!!! (says the girl who just got pleaded with to do an extra shift lol) But that is the difference - here we are asked and there is NO pressure if you say NO!

Keep a diary of these sorts of incidents and when you leave (I cannot forsee you staying) I would send an anonymous copy to the CEO of the hospital outlining how you were driven away by bullying. However I would send this AFTER I got my next job.

Specializes in Education, Acute, Med/Surg, Tele, etc.

My husband, a paramedic, use to have trouble with this all the time! They had one-two mandatory overtimes per month according to their contracts but it wound up being much more!

We learned to screen our calls via our message machine after two vacations of his almost got ruined...then the doo doo hit the fan when he got tagged for mandatory overtime via being threatened of being fired during his grandfathers funeral...DURING the funeral (a fire fighter attending heard he was needed badly by work and my hubby looked at his pager...10+ messages and called). My husband was on the call and held his grandfather as he died, and they ask him to work before he is was laid to rest during the funeral!!! ENOUGH! He worked the shift and said if they call him again when he is busy or has plans he will not be available and will walk off the job! It took that much! So for us (me and my children) he worked so he didn't loose his job, and we all regret that choice to this day...family is more important! but it did work out...

Soon everyone was outraged that his work did this too him...from fire fighters, to police, to hospitals and other paramedics! Enough was enough and his company got so many complaints that mandatory overtime was cancled and they were forced to hire more paramedics! (our paramedics are privately owned not state owned). And yes, the threat of UNION was mentioned...boy did the change happen fast after word of that! My hubby was not the only one that had important events cancled in moments notice via threat of being fired!).

I too started getting called way to much on a salary job, but on salary I had to go! Even the day after my hubby had a heart attack. Left the job that day because they threatened me and said "well, it isn't like you can do anything for him!" I was outraged..heck yes there was something I could do, hold the hand of my very scared husband who had a heart attack at 31, or be there if I needed to say goodbye to my love! If they didn't care that I was needed to be with my husband...then I felt I could find another employer that had more compassion and respect!

I see it now this way...I am a wife and mother...nurse on the side, and not a nurse then mother/wife on the side! Nursing jobs will be there, but wife/mother jobs...very time oriented and some things can never be done over or put off! There are jobs out there and I will find one that fits me and not the other way around. So far so good on my hours (job isn't the greatest but I can't complain too much) and they understand if I am gone, that is my time! They also know that I don't normally answer the phone unless it is urgent and if I want to work, I will pick up...other than that I am busy (so for all extensive purposes 'not home').

Look for other employement that works for your schedule, there are jobs out there...may take a while but you will burn out within a few more shifts...I mean, you will have to comprimise, but be true to yourself about what those comprimises will be and what you truely will accept! Good luck to you!!!!

That is horrendous. The hospital I work at in nonunion. They may ask if you want to work OT. However, they have never forced it on anyone that I am aware of. The nursing office will call and leave a message, and you may call back or not. What many nurses do, will be a trade-off, "I will stay, if I may have off tomorrow." That often works, as it buys time another 24 hrs to look for help for the next day. They also shut down beds if we do not have the staffing for the next day. The weekends are usually NOT a problem, as we have a nice weekend program. There are an incredible amount of nurses working the "weekend option" program. Hope you can get out of there FAST.

Thank goodness there is a law here to prevent mandatory overtime unless it is a true emergency like floods, blizzards, rockslides, and etc.

I would start looking for other employment options that allow you to have a life outside of work.

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