Lost computer files

Well I always back up my files, but I also print them (especially the multipage papers or presentations), and a great idea is to just email yourself the file. If you loose it you just get into your email and download it!

Annie

Have you tried taking your computer to a professional store where they may be able to salvage some of your data? I once had a hard drive crash and get fried; a rescue service was able to reconstruct most of the data and copy it onto CD-ROMs that I was then able to download onto my new hard drive. After that, I did learn to have a physical back up of everything important- I have quite the stash of thumb drives around with various files, from school papers to family pictures.

Yes unfortunately they don't know how to recover files from the cryptowall virus yet. I called a few places. I will definately have my own stash by the end of nursing school now!

Yes always email files to yourself and a classmate/family member who can print out the file in case in the middle of the night your printer runs out of ink or won't print.

Should backup files to an external hard drive, just in case. Don't have any advice for you about your current lost files as it sounds like you are doing what you can to find them.

oh no, I am sorry, can't imagine how frusterating that is. Thank you for sharing because I always assumed if I am backing up in the cloud, I am fine.

This is why I have a Chromebase desktop in addition to my Windows OS laptop and tablet. Since the Chrome OS is not affected by viruses and worms, the files I've saved in Google Drive have been safe over the years.

I didn't know about that thanks!

... I've not even considered backing anything up ... I guess I know what I'm doing over break!

So sorry this happened to you. I've lost stuff before, but not to a great extent (still upsetting,, but fortunately wasn't anything major), but I think I would've cried if I lost all my school stuff.

I hope your dog is doing better

do not pay the ransom, they won't decrypt your files when you pay.

Gosh I am so sorry. All the advice in the world to back up your data isn't going to help you now. I am fairly computer savvy and I had no idea a virus could affect a cloud back up service. Hopefully you find some way to recover your files.

ps. To your dog..get well soon!

You could try taking it to your schools IT dept. They may be able to remove the virus.

If you're comfortable working on your own computer, Google the virus name and removal. Use the troubleshooter from a well known company like Norton.

You may need to get someone to help you but your files are not gone.