Isn't this a joke?

NicInNC, CNA · Jun 11, 2005

Monday I was admitted to surgical outpatient for cautery of bleeders in my stomach. In today's mail there was what looked like an engraved invitation from the hospital. When I opened it up, it had notes on it that said "it was such a pleasure taking care of you, it was great working with you, blah blah blah." Each note was handwritten by each nurse or helper in different colored ink.
Hardly anyone talked to me except for the one that got me an extra warm blanket and the doc and cute young nurse were flirting with each other. Isn't this a hoot!

:chuckle My mom has gotten those before. When she had her bypass last year though, the nurses sent her FLOWERS once she was back home and it had a little note on it from the nurses that cared for her during her week long stay. That was SOOOO nice of them!!!

pricklypear · Jun 11, 2005

Be looking for your patient satisfaction survey in the mail!! You're being buttered up!

ZZTopRN, BSN, RN · Jun 11, 2005

Be looking for your patient satisfaction survey in the mail!! You're being buttered up!

Don't you know it. How can they think they can insult your intelligence like that? There is no communication between anyone of the ancillary staff, just the doctor who is in a hurry.

It might have been appropriate for the flowers if there had been a friendship type of thing with someone being in the hospital for awhile. But for a 2 hour in and out surgery. Give me a break! I don't care for my doc's attitude, but I do trust him to do a good job.

They want to rake in those bucks but they sure don't like patient ratios.

live4today, RN · Jun 12, 2005

I had a colonoscopy as an outpatient last summer at a hospital in Indianapolis. A few days after my procedure, I received a professional looking card in the mail letting me know what a pleasure it was to serve me, etc., etc. I was really touched by that, and remember thinking how nice it was of them to take time to send me a card like that. :)

Long Term Care Columnist / Guide · Jun 12, 2005

I was a patient in my own hospital for 3 days last February, and it seems as though they've become my permanent pen pal.........I keep receiving newsletters and invitations to classes, mostly for diabetics and older adults. I am not a diabetic, nor am I what I consider an 'older' adult (I'm not even 50 yet!). I was in for a r/o MI, and even though I did request some nutrition information, I was unprepared for the onslaught of mail I've received ever since.

Oh well, what the heck.......it's kind of amusing, in a way, especially since I've had so much ELSE go wrong with my body this year. Pneumonia, cardiac symptoms, massive hematuria, kidney stones, surgery, sleep apnea, pyelonephritis, depression, and now it looks like I've got hyperparathyroidism. I have a feeling I'll be getting mail from my hospital for quite a while to come. :chuckle

ZZTopRN, BSN, RN · Jun 12, 2005

I had a colonoscopy as an outpatient last summer at a hospital in Indianapolis. A few days after my procedure, I received a professional looking card in the mail letting me know what a pleasure it was to serve me, etc., etc. I was really touched by that, and remember thinking how nice it was of them to take time to send me a card like that. :)

Were you under sedation? Did you see anyone?

To me it's like the inane saying "have a nice day!"

KRVRN, BSN, RN · Jun 12, 2005

My hospital does this. They ask us to sign our names and maybe a brief message to the pt. The cards are kept in the front of the chart, then mailed out once the pt is D/C. It's not mandatory, so we have poor compliance.

bellcollector · Jun 12, 2005

I must be very gullible. Both my son and I have been in the hospital quite a bit. The hospital we use for my son always has a nurse call a couple of days after he is dismissed. She just calls and asks how he is doing and if she remembers me (they usually do) they are very friendly and supportive towards me as well. I always thought that was a very kind and professional policy. Like I said I must just be gullible.

sunnyjohn · Jun 12, 2005

I keep thinking, "Sign a card? Are you kidding? Then the lawyer won't have to hunt for hospital records. He'll know who to sue when the patient's mash potatoes are cold!"

Yes, I know they'll find me anyway.

When did I become so suspicious??? :rotfl:

jnette, ASN, EMT-I · Jun 12, 2005

I keep thinking, "Sign a card? Are you kidding? Then the lawyer won't have to hunt for hospital records. He'll know who to sue when the patient's mash potatoes are cold!"
Yes, I know they'll find me anyway.
When did I become so suspicious??? :rotfl:

:rotfl: :rotfl: :rotfl: baahaha !!! Too funny.

While I think it's a really nice gesture for a nurse to call after you've been released, to check on you etc. (wish we'd see more of that, really), the other stuff about signing and sending a card is a load of BS in my opinion.

Wonder how much money the hospital spends on cards, postage, etc. per year. Looks to me like that $$ could be wiser spent.

I would much prefer to be treated well while in the hospital, and be able to actually SEE a nurse now and then, rather than just racing up and down the halls with barely a moment to peek in at you .. perhaps have someone actually LISTEN to you for a couple minutes and act like they really care.. than to get a formal, snazzy card in the mail which REEKS of "satisfaction survey". :rolleyes:

Trauma Columnist · Jun 12, 2005

Oh oh - I sure hope we don't start in this in the ER! On a serious note, though we do follow-up calls for many of our patients and it is to sincerely ensure they are getting the follow-up they need.