Isn't this a joke?

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Monday I was admitted to surgical outpatient for cautery of bleeders in my stomach. In today's mail there was what looked like an engraved invitation from the hospital. When I opened it up, it had notes on it that said "it was such a pleasure taking care of you, it was great working with you, blah blah blah." Each note was handwritten by each nurse or helper in different colored ink.

Hardly anyone talked to me except for the one that got me an extra warm blanket and the doc and cute young nurse were flirting with each other. Isn't this a hoot!

Specializes in Pediatrics, Nursing Education.

A lot of insurance companies won't pay for gastric bypass... it's all out of pocket, due at the time of service. It is very expensive. The least they can do is send a bouquet of flowers... a lot of floors / offices that cater to people with elective procedures (such as plastics) do this (the flower thing).

My floor does the card thing. I like it because I can write my kiddos a note!

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I was a patient in my own hospital for 3 days last February, and it seems as though they've become my permanent pen pal.........I keep receiving newsletters and invitations to classes, mostly for diabetics and older adults. I am not a diabetic, nor am I what I consider an 'older' adult (I'm not even 50 yet!). I was in for a r/o MI, and even though I did request some nutrition information, I was unprepared for the onslaught of mail I've received ever since.

This happened to me as well. I was a patient in my own hospital a LONG time ago and I got a get well card from Sister Theresa (the CEO). I don't know if I was someone special in that one of their employees was sick, but I kind of doubt it.

Also, like you mjlrn, I was in for a procedure in KC (not my home state) and someone I got on a mailing list for a cardiac clinic! The procedure was a myelogram and was not at all cardiac related. I have NO idea how I got on that list. But I've moved since I got married and I don't hear from them anymore. Talk about junk mail! At least for me because I have no cardiac problems whatsoever.

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Hello movingalong :)

Yes, I was under sedation. I don't remember a thing. Now that is the kind of colonoscopy to have. :rotfl: I was taken from my outpatient room wide awake and taken to the procedure room where I was greeted by the doctor and one nurse. Once the doc and nurse talked with me, took vitals, explained again what was going to be done, etc., etc., the doc said "enjoy your sleep". Next thing I remember, I woke up back in my room. My daughter and the nurse said I was hard to wake up, so let me sleep a bit (several hours after the procedure if I remember correctly). :rotfl: I always have trouble waking up quickly once put to sleep, and I'm always nauseas afterwards. So, once I could tolerate eating a popsicle, potty, and was aware of my surroundings, I was discharged. I'm still wondering what the heck was done while I was "OUT" all that time. :rotfl:

Now, don't you think I will EXPECT a nice thank you card from now on every time I have a procedure, surgery, hospital stay? You bet I will. I'll write them up if I don't get one. :rotfl:

Hey, I get your point. You were well taken care of. All I got was "I'll get you another warm blanket" when I told someone I was cold, and "I'm going to start your IV now." All had same color of scrubs, no name tags, didn't know who was who.

When I had my colonoscopy and endoscopy, it was at an Endoscopy Center. Was treated real well by the nurses and was fully recovered and awake when I left. But this procedure was done at one of the biggest corporate hospitals in the city. What does that tell you?

I don't know why I had to have these little bleeders cauterized at that gigantic, new, corporate hospital. I thought I was going to go back to that nice endoscopy center. Doc wasn't flirting with any nurses then.

Sounds like your procedure turned out to be a good experience. The thing that I can't figure out is that when I left the "Outpatient Pavillion" was that I felt just fine and also the next day. But why did everything fall apart on me on the 3rd day while I was walking around the shopping center and laid down on a bench because I became so weak and nauseated, and all of a sudden all these people wanted to do CPR on me. Chest pain? pulse? Are you breathing? I was told by the doc that I "might" have nausea and pain, but he didn't tell me it would happen on the 3rd day.

Go figure. Anyway, glad yours was a good experience.

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Be looking for your patient satisfaction survey in the mail!! You're being buttered up!

Heh heh...:chuckle

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I must be very gullible. Both my son and I have been in the hospital quite a bit. The hospital we use for my son always has a nurse call a couple of days after he is dismissed. She just calls and asks how he is doing and if she remembers me (they usually do) they are very friendly and supportive towards me as well. I always thought that was a very kind and professional policy. Like I said I must just be gullible.

Yes, I agree the phone call is very nice. But the cards and flowers for someone

who the nurses and doctors barely know is very artificial and I think the hospitals are taking the customer service to a silly level at that point. I like the phone call, because it is follow up on the patient, and if the patient has any nagging questions, this is a chance for them to ask.

The cards, flowers are going a little overboard, unless they include maybe a gift certificate or discount on next services rendered at their facility.

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Specializes in Community Health Nurse.
Yes, I agree the phone call is very nice. But the cards and flowers for someone who the nurses and doctors barely know is very artificial..................

BARELY know??? :confused: If some doc has his/her hand up my you know what and sees me in the buff..........I wouldn't call that "barely knowing" me. :rotfl:

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BARELY know??? :confused: If some doc has his/her hand up my you know what and sees me in the buff..........I wouldn't call that "barely knowing" me. :rotfl:

Trust me, a doctor may have his hands up a lot of you know whats in an average day and ,yes they would not recognize you, if you walk down the street beside them fully dressed!!!! dont kid yourself!!! it may be mean, but its a true fact. If you think otherwise YOU ARE VERY CONFUSED!!!

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Trust me, a doctor may have his hands up a lot of you know whats in an average day and ,yes they would not recognize you, if you walk down the street beside them fully dressed!!!! dont kid yourself!!! it may be mean, but its a true fact. If you think otherwise YOU ARE VERY CONFUSED!!!

That's scary! What if hasn't washed his hands.

But you know what, I have to go through this a couple of more times. But I'll make darn sure I won't be in a shopping center for at least a week after.

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Specializes in Community Health Nurse.
Trust me, a doctor may have his hands up a lot of you know whats in an average day and ,yes they would not recognize you, if you walk down the street beside them fully dressed!!!! dont kid yourself!!! it may be mean, but its a true fact. If you think otherwise YOU ARE VERY CONFUSED!!!

After working for EIGHTEEN years as a RN, I'm definitely NOT confused about who takes care of me when I need care. I am quite thorough in getting to know my docs and nurses before allowing them to perform an invasive procedure on me. :p

I do agree that there are healthcare professionals who have too many patients, and that makes it impossible to remember who is who and who has what. Malpractice suits have proven that truth time and time again. :rolleyes:

However, I have had docs come up to me in public places to say hello because they remember taking care of me, and vice-versa. They even know my first name and what they did for me, then ask me how I've been since they last saw me. I'm VERY picky about docs I let take care of me. I MUST know them, their reputation, how long they've been a doctor, how good they are at what they do, etc.. It's necessary for me to know these things. :)

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I dunno. I received one BEFORE I left the hospital. I was a get well card from the CEO. I personally think that the money could be better spent elsewhere. They said in the card that I would be receiving the best of care... at that time, I had a nurse who was very short with me when I asked questions and a tech who had glazed over eyes. Had to tell her three times that I needed water and she just said, "Huh? oh.. umm. yeah. I'll get it for you..." The tech on the next shift finally got it to me.

The doctor was a jerk, too, but he's a different story.

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That's scary! What if hasn't washed his hands.

But you know what, I have to go through this a couple of more times. But I'll make darn sure I won't be in a shopping center for at least a week after.

you made me laugh, that is scary!!!!!

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After working for EIGHTEEN years as a RN, I'm definitely NOT confused about who takes care of me when I need care. I am quite thorough in getting to know my docs and nurses before allowing them to perform an invasive procedure on me. :p

I do agree that there are healthcare professionals who have too many patients, and that makes it impossible to remember who is who and who has what. Malpractice suits have proven that truth time and time again. :rolleyes:

However, I have had docs come up to me in public places to say hello because they remember taking care of me, and vice-versa. They even know my first name and what they did for me, then ask me how I've been since they last saw me. I'm VERY picky about docs I let take care of me. I MUST know them, their reputation, how long they've been a doctor, how good they are at what they do, etc.. It's necessary for me to know these things. :)

Well that's just dandy for you!! for thats is certainly not the norm for most.

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