Gobbledygook; language that is meaningless; ie gibberish, jibber-jabber
I'm a person that prefers plain speak. Health care, probably like many other industries, is absolutely rife with it (gobbledygook) and it only seems to serve as a distraction (and makes me crazy). While understanding the need for political sensitivity in names and labels, there is just so much fluff, double talk, euphemisms, and marketing ploy BS in health care. What am I talking about?
Hospital mission statements...my pet peeve! “To inspire hope and contribute to health and well-being by providing exceptional care to every patient in our community through integrated clinical practice, education and research.” Blah, blah, blah....really? I've worked at many hospitals (profit, non-profit, big, little, teaching, non-teaching, urban, rural, Level I, II, III, Magnet, non-Magnet) and they were all the same in terms of maximizing profit, discharging inpatients prematurely (when their benefits are exhausted), providing inadequate staffing/resources, and offering cheap benefits/stagnant wages to their employees while ridiculously overcompensating senior managers. In other words, hospital mission statements-all BS! Smoke and mirrors from some marketing firm.
Don't get me started on nursing care plans=superfluous nonsense that does not inform care, improve outcomes, and that 99.99% of bedside nurses don't give a flip about, yet must be addressed every shift to make some auditing clipboard carrier happy. More smoke and mirrors from academia and our nurse leaders. The same for all of the unnecessary hyperregulation in acute care nursing "address this not applicable risk", "check this box", "triple chart your assessments".... Pain: The 5th Vital Sign. Yeah, uh thanks Joint Commission for making our jobs more difficult and also contributing to the opioid crisis-nice!
Euphemisms, ugh! My patient didn't "pass on" or "cross over", he unfortunately 'died'. Saying it another way doesn't soften the blow or take away the loss-sorry! Then there are descriptive terms "blind", "deaf", "handicapped"-all taboo words now. Those people are now "visually, auditorily, or linguistically impaired". "Personnel department"? Nope, "Human Resources". "Housekeeping"? Of course not! "Environmental Services". "Can I please get a 'nursing assistant to help?"..."You mean, a "PCA"?
I feel like this all begins early with nursing theory. I remember studying these theories and thinking that most were arcane, nebulous, and didn't make a lick of sense. Does anyone really believe, even understand most of this nonsense? Are we being disingenuous or adding an extra layer of confusion with all of this?
What are your thoughts, examples...?