How do you handle rude comments?

Nurses General Nursing

Published

Long story short, my sister and my mom both have cancer right now. My mom had breast cancer, which is now in her stomach. My sister has breast cancer and she just had a double mastectomy. I have been under a lot of stress, needless to say.

So, when I told a very close friend of mine that my sister had breast cancer, her first response was "does she eat a lot of sugar?" I was shocked. I tend to not know how to respond when people say rude, insensitive things. I have learned there are many different causes of breast cancer. My sister happens to have a breast cancer gene, no not BRCA. Anyway, then recently when I told this same friend about my sister's mastectomy she asked "So does this mean she will be flat as a board??" I just said "yep!!" Then, the more I thought about what she said the more angry I became over the next few days. This friend is not in the medical field, but I think the majority of women know what a mastectomy is...don't they?? So, I chalked it up to ignorance. I discussed it with her later and she claimed she wasn't sure because I have been acting so "normal" about it all, like it isn't very serious or something. I told her I don't cry every single minute about it, but it is very serious. Then same friend asked me if my sister had missed some mammograms. Mind you, I had already told this friend about her diagnosis. The radiologist my sister had missed the cancer on a mammogram. Anyway, I just feel like this friend has pointed all fingers at my sister, like the cancer is her "fault". The "flat as a board" comment is hard to get out of my head. I have been avoiding this friend because of this. She told me she would never say anything to hurt my feelings. Well, then people really need to be careful before they open their mouths!

Then a nurse at work was talking to me about breast cancer. Her sister died from it, so you would think she would be sensitive about commenting on my sister. She actually told me "Did you know the percentage of men leaving their wives after a mastectomy is really high?" Wow. Just wow. I really have learned to be very very careful who I talk to!!

Has anyone experienced this??

One more thing....my so-called close friend was the first person I called when I found out my mom's breast cancer had spread to her stomach...which is incurable. I cried to my friend for almost 20-30 minutes. This was a few months ago. Them, just recently I mentioned to her something about my mom's stomach cancer and the friend said "your mom has stomach cancer??" OMG. My jaw literally dropped. My friend is becoming not so close anymore. This is proof she doesn't listen very well. I had told her my mom was vomiting for over a year...usually people close to you would remember something like that. Or do I just expect too much? Thanks for letting me vent. I have talked to other people with cancer who say they have lost friends because of rude comments. I think my friend isn't as much of a friend as I thought she was.

Specializes in retired LTC.

Like others, I offer my sympathies and best wishes for your family and you.

Several posters have commented that folk respond differently to devastating news. Might I bring up the possibility that you too may be experiencing a stage of 'grief and grieving' yourself.

Kubler-Ross identified denial, ANGER, bargaining, depression, and acceptance. You've experienced a double whammy and may well be angry at those who prob didn't mean maliciousness thru their ignorance. But it hurts you and you're here at AN where things are safe.

Some good comments were made, particularly being selective about sharing information. No need to continue being hurt. If you feel you've been zinged, distance yourself. In time, perhaps you might use the experience to inform the offender of the insensitivity you experienced.

Again, best wishes to you.

Specializes in allergy and asthma, urgent care.

I'm sorry to hear about what you're going through. My standard response to rude people is to look them straight in the eye and say "Why would you say such a thing?". It usually stops them in their tracks.

Sending best wishes for you and your family.

When I was in junior high I made an insensitive reference to a friend about her mother. I knew that her mother had recently passed away. I don't know what happened, the reference to her mom just came out of my mouth. I immediately apologized, but I recall this incident to this day, 50 years later. It seems your friend has trouble with thinking before she speaks. Just accept this about her. I doubt that her jabs are any more deliberate than mine was 50 years ago.

While not to excuse rudeness or be dismissive to your feelings, I would like to give a different perspective. You said your friend is holistic so I'm speaking from that viewpoint on the sugar comment. Sugar feeds cancer which is why most cancer patients are put on low carb/keto diets. She may have read that somewhere so that may have been her rationale on that. The flat as a board comment can't be excused at all.

Maybe you should speak to a professional counselor who can help you get through these troubled times. Sometimes friends and family are the worst to speak to, especially when they don't understand the situation or circumstances. You may be taking things to heart due to your own fears, as well. Seeing your mother and sister both suffer from breast cancer is emotionally hard and I'm sure you're grieving on some level. Ignorance only makes it worse. I'm speaking from experience. I've learned not to speak to certain people about anything and looking back, I should have taken my own advice but I learned the hard way. There's great advice in this thread. Hoping the best for you!

Specializes in NICU, Telephone Triage.

That's all I need from people. "I'm sorry, or that must be hard." I'm here if you need me.

Specializes in NICU, Telephone Triage.

Thank you everyone for the kind responses. What hurts a lot is my friend totally forgot my mom has stomach cancer now. I now know my so-called close friend isn't very close. she is dealing with her own family drama so I have to remember not to expect much from her. Her comments were over the phone. I am just not going to talk to her about my family any more. It's been really hard. Emotional roller coaster for sure. It's nice to know I can come here and get support.

Thanks!

I am so sorry. I have had similar responses from friends although from different situations. It amazes me, but apparently it is not uncommon.

Even if a friend says something that can maybe be taken as not toooo horribly insensitive, but is still an unhelpful, almost hurtful, response, I read on an Internet site just tell yourself, "they meant to say the right thing" instead of letting it eat you up.

It is a shame people don't know what to say. My husband always makes negative comments about TV shows when a character says, "I'm sorry for your loss" after a loved ones death. He seems to think that it is trite or unhelpful....but it is almost always the only thing you can say.

Specializes in Critical Care; Cardiac; Professional Development.

I have had two children with cancer, one who is still alive and one who died at the age of 13. I too suffered from shock at the stupid things people would say and at times it would upset me greatly. Everything from implying I did something wrong during pregnancy to openly telling me that I need to stop chemo and put them in alternative therapies etc. After one of them died, it got even more stupid and insensitive.

People who have no idea just....have no idea. Even if they have been through it themselves, sometimes they STILL have no idea, especially if they were or are in denial about it or weren't actually very involved. I don't know why that is. I just know we are called on to extend grace to others when we most need it ourselves, not for their sakes, but for our own. I know when I was going through it in the thickest part, I had not one iota of emotion or energy to spare for these people, regardless of their intentions. I forgave and moved on because to dwell, stew, resent, ruminate, etc etc etc took energy away from where I could least afford to spare it. The vast majority mean well but just can't fathom, so they trip over their own intentions, which most of them would be horrified to realize they caused more pain, yet most people openly recognize they just plain don't know what to say and to say nothing feels like doing nothing and that feels terrible as well.

People are dumb. Usually they mean well. Sometimes not. But going through what you and your family are going through, that doesn't matter too much. I pray for peace, healing and strength for all of you. I am so sorry it is happening. You really do discover who is capable of supporting you through this. Usually it is someone else who has stood at the edge of hell and stared into the abyss and who knows there is nothing other than presence and a refusal to look away, a willingness to stand beside you on that edge, that they can offer.

Sending you blessings.

Specializes in Med Surge, Tele, Oncology, Wound Care.

"Will she be flat as a board?" I would respond "well yes, just like your chest"

The sugar comment "does she eat a lot of sugar?" "Yes, sugar can cause cancer just as your crap comments lead to your nasty personality"

"You don't remember my mom has stomach cancer? Mmm I am worried that your dementia is progressing."

I say these things to myself for the amusement factor, it helps me to deal with people ;)

I suffered a tragic loss and someone who knew about it approached me and brought up the topic, then made a comment that was along the line of, "it's just as well, because [blah, blah, blah]."

It was not "just as well" then and it still isn't to this day. I stopped what I was doing and said, "Yes, [blah, blah] is true, but that doesn't change how the person feels about it. It remains every bit as devastating." I tried to round it out so that it wasn't purely chastisement, but still made my point. I would handle it that same way again if it happened today.

It can eventually feel a bit lonely to realize that (of no fault of their own) for the most part others to not feel our same feelings at the same time we do or with the same intensity. They are not us, and we are not them. We all process things with own unique twist. That's why we're taught to be so careful with not projecting our feelings onto patients, as well.

I'm sorry you've had to endure such comments. It's possible, though, that these experiences will be part of your growth as a person - perhaps someday their effects will be used as a force for good, you never know.

Take care ~

Specializes in CVICU, MICU, Burn ICU.

I'm so sorry you're dealing with this. I have been in a similar spot. People are stupid. They don't mean to be. For the most part, they really really want to say and do the right thing. But a lot comes between people's best intentions and reality.

There are very few friends you will have who will know how to stand by you in just the way you need. I don't think it's a measure at all of how much people care for you -- even spouses often don't know how to comfort each other in times of deep darkness. One way to protect yourself might be to remind yourself of this and tell yourself "Susie is doing the best she can -- her intentions are good". And then don't depend on Susie to be your safe space, because she just doesn't know how to.

It might help to find a support group for families of cancer patients. Hugs to you and prayers....

Specializes in Maternal-Child, Women's Health.

The best response to a rude, nosy inquiry is "Why do you ask?" Works like a charm.

+ Add a Comment