Published
Title says it all . Second semester baby nurse in clinicals at a major hospital.
Patients = Awesome
Most Nurses = Very sweet and helpful
Some nurses are rude, terse, horrible with patients, horrible with students and horrible with each other.
To those nurses I say this, please retire.
Its only a matter of time before management figures out they can live without you and hire some very hungry and very competent new grads that want to be there to fill your dusty shoes....
word...
sadly the vast majority of the time these happen to also be charge nurses....in charge of what? Misery?
Oh dear lord, here isa big problem right? People don't take the time to read before they reply? Where do you see that I said its ALL hypothetical? I said that much of what was said is hypothetical and that does not mean all.Please read....
Really really sad
Why did you edit the post I commented on before posting the above? Was it to remove the word "hypothetical"? I should've quoted that post too, my bad. Your ethics are showing.
I too spent a couple of decades in corporate management. I don't know you personally but I do know you.
Oh dear lord, here isa big problem right? People don't take the time to read before they reply? Where do you see that I said its ALL hypothetical? I said that much of what was said is hypothetical and that does not mean all.Please read....
Really really sad
What's sad is you came here with guns blazing and then when most of the opinion was against you, you lacked the courage to stick by your assertions, or the grace to admit maybe you were over the line.
Ok, well it seems that the thread is devolving and quickly losing its value. That said, I shall no longer be viewing it. Before I go I would like to thank those of you who contributed a great deal of thought and insight.
I would single out Nursemike. Excellent posts Mike. I learned a lot from you and hope that I am fortunate enough to someday get a preceptor like you. Your criticsms were constructive and your explanations were thorough....
Why did you edit the post I commented on before posting the above? Was it to remove the word "hypothetical"? I should've quoted that post too, my bad. Your ethics are showing.I too spent a couple of decades in corporate management. I don't know you personally but I do know you.
What's amazing is the assumption that us dried up types can't recognize the difference between good management and bad. While I don't have the skill set or desire to work as a manager, I've worked for managers for nigh onto 40 years and, yes ... I know this OP, too.
In a real-life workplace, this interchange would be followed by seemingly unrelated write-ups, bad evaluations with little to no evidence, harshly critical meetings with the manager or his buddies ... and worse. All of it accompanied by the assumption that the target is too stupid to know what's going on.
Threats, intimidation, slippery rhetoric ... too familiar.
Ok, well it seems that the thread is devolving and quickly losing its value. That said, I shall no longer be viewing it. Before I go I would like to thank those of you who contributed a great deal of thought and insight.I would single out Nursemike. Excellent posts Mike. I learned a lot from you and hope that I am fortunate enough to someday get a preceptor like you. Your criticsms were constructive and your explanations were thorough....
Sometimes you are so provocative in the things you post....which is good because at least it starts dialog....peace
Ok, well it seems that the thread is devolving and quickly losing its value. That said, I shall no longer be viewing it. Before I go I would like to thank those of you who contributed a great deal of thought and insight.
you have the right to request that this thread be shut down. (pm a mod or admin)
i wish you well in your journey ahead.
and keep your mind receptive to all thoughts and ideas that vary from yours.
(that would go for all of us.)
leslie
my two cents:
- being a nurse doesn't = 'customer service representative.'
there is no "customer" here - there is however a "patient". call it 'semantics' if you want - but don't cheapen my profession while you're doing so. if you want "customer service", hire a "customer service representative".
and leave "nursing" to the nurses...
- "patient care" doesn't = "customer care".
this isn't walmart. this isn't tgif. this isn't best buy. heck, this isn't even an escort service!
a "customer" is different from a patient.
"hello mr. smith. my name is roy. i'm a customer service specialist. i understand you're a client of big healthcare mob. how may i serve you today?"let us all be kind to our clients
- my obligation and my duty is for the well being of my patient. not my "customer". not my "client". my patient.
- a good part of that "obligation/duty" involves setting limits on behavior. this involves pts. who are compliant and non-compliant with therapy.
- until you are responsible for the "well being" (legal and medical) of a non-compliant, frequent abuser of the health care system; until you've talked yourself hoorifice with a manipulative pt. who alternates between "screaming in agony" (loud enough to disturb the other pts.) because "my stomach is killing me" and then calls your every 3 minutes with "can't you put me out? can't you just knock me out?" ... never mind the od of narcotics, benzos and cocaine in their tox-screen [never mind their bp being in the toilet]... and you've put up with the shenanigans over and over and over and over and over and over again for the 19th time in 30 days...
..... and this wouldn't be the first "frequent flier" nor is this the only one with 'similar complaints'.
and that's just for starters...
... we'll have a conversation then.
in the mean time, if by your exalted standards, i am a "bitter, dried up nurse that needs to retire"...
... you're probably right. after all, why should a nurse elevate pt. safety and care over pt. satisfaction? i mean, after all, isn't pt. satisfaction that which brings pts. to the hospital? it's all about "customer care", yes?
of course it is! but why not let patients in on the boondoggle about "getting hot tea" or a "warm blanket" over competent nursing care? how well do "surveys" address "competent nursing care" over "customer care"? i know the difference - i've been a patient too! "was the nurse friendly?" "was the person drawing blood kind?" "were the cafeteria staff helpful?"
yep! absolutely gonna help us with providing "safe, effective, medical care for our patients".
cheers,
OMG! WHOA! those were some heavy words to say and I am sorry that you have had a bad experience. Just think if those old bitter nurse's were to retire who would be able to teach you at your clinical sites, who would be the one to teach in class and who will be the one to teach you on your first job....Reality most of the ""old bitter nurses"" are upset about how nursing has change so much. The new grads come out of school thinking that they know everything..wrong honey..you still have alot to learn. because you graduate and passed the boards means nothing if you do not know how to take care of a patient in an emergency which you learn the basic in school but not the real thing. Just remeber that "the bitter dried up nurses" will be at you side in case of a code not your instructor once you get out of school.
N U R S I N G is a everyday learning experience and that Bitter Dried Up Nurse will be at your side:crying2:
OCNRN63, RN
5,979 Posts
How ironic to ask for kindness toward each other, when you were the one who started this whole kerfuffle.