That reminds me of a situation I had with a doctor who was nasty with nurses, verbally abusive, etc. I finally got sick of it and wrote him up, used direct quotes. Someone in admin. must have talked to him about it, because he came up to me a few weeks later and said "You didn't need to write me up...If you had a problem you should have come and talked to me, wah, wah, wah." Yeah, right. Like I was going to go seek him out for a heart to heart after he'd just ripped me apart.