What I Would Love To Send to My Hospital's Inpatient DON

Nursing is a very physically and emotionally demanding profession. Here are some ideas I would love to send to my DON that would make my job a little easier. Nurses Announcements Archive Article

This is what needs to be instituted to keep your nurses and patients happy:

Mandated nurse to patient ratios

The suggested ratios are: 1:5 Acute care, 1:4-5 Observation 1:4-5 Surgical acute, 1:4 Heart Care Unit, 1:3 Intermediate Care, 1:6 SubAcute, 1:2 ICU, 1:4 ED. These ratios should not be breached!

Secretaries on the floor to handle non-nursing tasks

They can fill out medical release forms, make copies of advanced directives, stock forms on unit, and pick up old charts and bring them to desk for filing.

Instituting visiting hours and limits to how many visitors at a time

Family members must get special permission to stay the whole day/night. Family members can be great, but they can be detrimental to patients and staff. Some patients want and/or need their rest. Sometimes they don't want visitors. Sometimes family members want to be served by staff. They want drinks and snacks. The hospital has a cafeteria. They can also order guest trays for only $8 a tray. Sometimes family members are so demanding that their family member who is the patient is embarrassed at how they are acting. Staff is very busy. They are not always available to answer questions. There are things that must be done that have time constraints, such as medication administration, documentation of assessments, and hourly rounding documentation. If there were posted visiting hours such as from 1:30-4pm, nurses could be prepared and anticipate family members coming in at that time with questions. Family members expect visiting hours. They ask us what the visiting hours are very frequently.

IV team available to assist the nurses with lab draws/new IV starts

This would be a huge help.

Charge nurses should not have to take patients unless there is a true emergency

Charge nurses are needed to control patient flow, triage admissions and assign them to rooms, handle patient/family concerns, help with lab draws/IV starts, help with admissions, and educate staff. When the charge nurses have patients, they suffer, the staff suffers, and their patients suffer.

No more double documentation!

Aspiration documentation can be done in the daily adult assessment form, and an area for bronchial hygiene can be added in the adult respiratory section. Documentation takes away enough time from our patients and double documentation is a waste of time.

PROVIDERS/Pharmacy in the ED responsible for medication histories

Nurses do not prescribe medications. They are not familiar with all medications and dosing, especially if they are a new graduate nurse. If a patient has an unfamiliar medication and gives the dose incorrectly, it may be a dose that is way off the norm, but a nurse may not recognize the dose as off. Patients come to the unit with incorrect medication histories, and medications are ordered based on this. Wrong times, wrong dosages, or wrong medication! The patient gets annoyed that a PM medication is scheduled for the AM. Then the nurse has to call pharmacy to get it straightened out.

Nurses should not be held responsible for asking providers to order things patients need such as VTE prophylaxis

This is a provider responsibility! Instead of disciplining nurses, providers should be contacted directly. Or there should be a protocol in place that allows nurses to order Teds, SCDs and/or foot pumps given patients do not have vascular compromise in the legs or wounds on the legs.

Anything to add?

Specializes in Critical Care.
My facility uses Cerner, and recently the physicians have come on board and now they are responsible for putting in their own orders. It's not going so well :-( Mainly a lot of them are grumbling that they should not have to do it. One even went so far and said "What are the secretaries for?" Sigh.

I agree it is ridiculous to expect the doctors and nurses to put in orders, what are the secretaries for then! Also errors are happening and things are getting missed because we are not trained as secretaries and frankly don't have the time. I don't blame the dr's for being upset, they have enough to do already and work such long hours why push secretarial tasks on them?

Oh wait! I hear this is another govt initiative! Thanks a lot for pushing more work on us we don't need! Dr ordered heparin blood test, when calling why patient wasn't on blood thinners, he says he ordered a heparin drip. So now have to call pharmacy and get the correct med order started and there was a delay in proper care because of this! The govt really knows what it's doing right? That's why we have a record deficit! The govt needs to get out of dictating rules on healthcare admin which they know nothing about! Don't get me started on the stupid press ganey crap!

Specializes in Geriatrics/family medicine.

it is also a hassle when patient come from the hospital and ask how come the hospital didn't send my medications. smacks hand on forehead, hospital sends us the discharge medication list, not the actual medications

Specializes in Family Nurse Practitioner.

A lot of places, such as mine, do not use secretaries to put in orders. The secretaries do paperwork and stuff and don't do their jobs fully as you can see from the post. There are certain doctors (especially old school surgeons) who will tell you a bunch of things and expect you to put in orders for them. Sometimes this even includes discharge orders, which any good nurse should not take verbally or over the phone.

I am so very fortunate to work where I do. Understand that I wouldn't be able to identify our DON (or VP of nursing as our hospital calls here). I work in inpatient rehabilitation. Our nurse to patient ratio duringv5hw day is 1 to 4 or 5. We also have the help of PCTs and an IV team. We have a HUC, but since we went to EMR they can't enter orders any more.

When we started Epic we had super users in all the different disciplines including physicians. When a physician is afraid of the computer and wants me to put an order in for him, I can call the help desk who will send someone to talk to him and give him more training if needed.

The doctors, both attendings and residents are accessible and respect nurses opinions and explain things to us.

I don't know how the rest of you do it. Despite these advantages I still work through lunch and get out late.

One thing I would ask of our VPRN is that she come out of her office and round on the units. Our supervisors know our names. She can, too. She could even job shadow.

Here's something that really burns my ass. My hospital very recently had our Magnet status renewed--a very big deal. It turns out that there was some sort of ceremony. The only people there were the administration and union leaders. The rank and file wasn't there.

Specializes in PACU, pre/postoperative, ortho.
I feels that what happens is these nurses who move in to management positions forget what it was like to be a nurse. I think that for you to be able to call yourself a Registered Nurse you should have to perform clinical duties. It saddens me that these so called nurses get bonuses and kick backs by making their fellow nurses suffer. They forgot what it was like to care for very sick patients.

My manager & her asst have never even worked bedside on the floor. Early on when she started the position, she came in early one morning to "help out" because staff were drowning. She was asked to do VS but refused! Background is ER but apparently she has forgotten how to do all basic care.

We lost our secretaries and half of our CNAs

PCU is mandatory 4 patients maybe a CNA

ICU is 3 patients with no CNA

I think I will be a housekeeper soon as well

I agree it is ridiculous to expect the doctors and nurses to put in orders, what are the secretaries for then! Also errors are happening and things are getting missed because we are not trained as secretaries and frankly don't have the time. I don't blame the dr's for being upset, they have enough to do already and work such long hours why push secretarial tasks on them?

Really, it doesn't take any longer to type it in a computer than to write it in the chart. And it's legible. And hasn't had a minimally trained person in the middle screwing it up. (Like I sometimes did when I was a unit secretary back in the day.) It's not like the MDs have to write it in the chart and THEN put it in the computer.

Specializes in Transitional Nursing.
Really, it doesn't take any longer to type it in a computer than to write it in the chart. And it's legible. And hasn't had a minimally trained person in the middle screwing it up. (Like I sometimes did when I was a unit secretary back in the day.) It's not like the MDs have to write it in the chart and THEN put it in the computer.

YES! I have flubbed up a few orders as a unit secretary. (EEG instead of ECG, BMP instead of BNP etc.). I wouldn't have put those orders in wrong if I understood more about the patients dx and condition. The nurses are more likely to catch those kinds of errors because they know what labs should be ordered, etc. Our doc's screwed orders up royally when we went to CPOE, if I were the nurse, I feel like I'd rather just put it all in myself so I'll know its done right.

The place I work has made it easier. They doctors have access to a new Electronic Medical Record where the nurses do not get to access it. The doctors are responsible for their orders. We can not see the orders in the new system since we even were denied read only access also. They wanted to say money. It is insulting and limiting, but also a way to make the Physician be responsible.

Treating staff well only makes good marketing sense. We have 2 hospitals in my town. The other 1 is laying people off. We have to have overflow units. Rehab, where I work is going to be expanding from 24 beds to 40. In this major remodel we are being asked by the architecture firm what we want and need to do our jobs effectively and to serve our patients. Then the plans are adjusted accordingly.

So far the only changes I haven't seen are the jacuzzi, plasma screen TV and wet bar for staff.

Specializes in Inpatient Oncology/Public Health.
The place I work has made it easier. They doctors have access to a new Electronic Medical Record where the nurses do not get to access it. The doctors are responsible for their orders. We can not see the orders in the new system since we even were denied read only access also. They wanted to say money. It is insulting and limiting, but also a way to make the Physician be responsible.

How exactly do you know what the orders are if you can't even read them? That's mind boggling.

I feels that what happens is these nurses who move in to management positions forget what it was like to be a nurse. I think that for you to be able to call yourself a Registered Nurse you should have to perform clinical duties. It saddens me that these so called nurses get bonuses and kick backs by making their fellow nurses suffer. They forgot what it was like to care for very sick patients. It also saddens me that only California has a state law for pt/nurse ratios. We are one of largest work forces out there and getting larger everyday, but we have yet to get a national law on the books to protect us. It is sickening.

They don't forget. They decide to keep their jobs by enforcing rules that come from higher up or that make their budget numbers look better. Can't really blame them for protecting themselves. Protecting staff or patients isn't necessarily going to help their own situations. Survival.