Feeling like a servant

  1. 4 Do you guys ever feel like the families and sometimes patients treat you like u are the waitress? Or like they are ur only patient? It really irritated me today.
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  3. Visit  nurseywifeymommy1} profile page

    About nurseywifeymommy1

    Joined Dec '12; Posts: 106; Likes: 69.

    62 Comments so far...

  4. Visit  beeker} profile page
    21
    All the time. But that is the mentality the hospital wants them to have. We are there for customer service, never mind caring for our patients. Customer service scores seem to be way more important the patient care these days and it is a sad state of affairs.
  5. Visit  M/B-RN} profile page
    6
    Yes, I'm constantly fetching snacks and water even though the majority of my patients are ambulatory.
    debfeathers, JerzeeMike, Kidrn911, and 3 others like this.
  6. Visit  That Guy} profile page
    37
    Me to Pt: Anything else I can get for you before I leave
    Pt gf who is not sick at all: I need a sprite
    Me: Vending machines are in the hall
    Her:.......

    The look on her face was like I killed her puppy. If you are not the pt, you rarely get anything from me. The cafeteria is open til midnight and the vending machine is 24/7
    Nola009, CoffeeGeekRN, Heinz beans, and 34 others like this.
  7. Visit  Fiona59} profile page
    17
    I once witnessed a senior call an NA the "serving girl". There was nearly a riot on the floor that day. Management told her to suck it up because "he's elderly and knows no better". She went to the union, who organized a little presentation/chat to the seniors group on respect in the workplace being a two way street.
    Nola009, kattycakes, spectrabrite, and 14 others like this.
  8. Visit  jrwest} profile page
    13
    why yes, you didnt know that we are waiters/waitresses with a medical degree on the side??????
    Nola009, debfeathers, JerzeeMike, and 10 others like this.
  9. Visit  Lil'mama} profile page
    7
    Well many people feel we are maids and servers that also happen to dispense medications.

    My pet peeve is family that brings in outside food yet expects us to furnish drinks.
    Nola009, debfeathers, JerzeeMike, and 4 others like this.
  10. Visit  mappers} profile page
    28
    I had a visitor say once, "We should get the nurses to give massages." I looked at her and said, "I think the nurses need the massages. Sorry, I'm not trained for that."
    Nola009, Sue Damonas, CoffeeGeekRN, and 25 others like this.
  11. Visit  loriangel14} profile page
    9
    I draw the line at that behaviour. I make it clear that I am not their waitress. If they are capable of doing for themselves then that's what they will do. If there goal is do get better and go home then they will get up and their own stuff.Especially the ones that are up independently all the time and suddenly decide they need to to fetch for them.
    ApplegateC, debfeathers, tnmarie, and 6 others like this.
  12. Visit  jrwest} profile page
    6
    umm what do you do when management expects you to provide these things?
    I mean, when you have to end your "encounter" with " Is there anything else I can get you?" what do you expect them to say - " Oh. no , that's ok, I can see you are busy" HAHAHA. No they will say "you can get me ........."fill in the blank.
    nursebriand, One1, gonzo1, and 3 others like this.
  13. Visit  Sugarcoma} profile page
    40
    I would like a t-shirt which says the following: RN=Registered Nurse NOT refreshments and narcotics!
  14. Visit  Vishwamitr} profile page
    23
    Once I received a great compliment when a patient's family commented, "Nurses are the only professionals who 'serve' sincerely and with a genuine smile although they are in a non-tipping position." Perhaps, nurses should get 1% of their hospital bill as gratuity.
    Nola009, kattycakes, teeniebert, and 20 others like this.
  15. Visit  shamrokks} profile page
    0
    and we have so much time on our hands to be a servant...not


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