Published
Do you guys ever feel like the families and sometimes patients treat you like u are the waitress? Or like they are ur only patient? It really irritated me today.
Once I received a great compliment when a patient's family commented, "Nurses are the only professionals who 'serve' sincerely and with a genuine smile although they are in a non-tipping position." Perhaps, nurses should get 1% of their hospital bill as gratuity.
Oh I like this idea VERY MUCH!
I'm going to chime in with a different perspective. I do believe that nurses are servants. Physicians and other staff are servants as well. If you will go deep with me for a moment, especially believers, our purpose in this life is to serve a higher power. We serve that higher power by serving others. Right?
The connotation of servant however does not sit well with most of us. I understand that. I frequently feel exploited and misused by managers and staff alike even some so-called friends and family. I resent being exploited but I try not to respond negatively because it causes me more pain to be bitter than to do better.
No I don't like being exploited and misused but at the same time I think the people that are being condescending towards me are spiritually worse off than I.
Very often, I feel like a servant, but I don't mind... most of the time. I feel that I'm there to meet my patients' needs, and if I can meet the families' needs at the same time, that's great. When I interact with the patients, I'm so grateful that I can eat, sleep, pee, and poop----many of them can't, and many of them do rely on us to meet some of their most basic needs. Sometimes I'm grateful that I can do something for them in addition to just handing them meds and assessing them for our copious nursing notes. It's a way of giving of myself, and what an honor!
One thing I do is to establish myself as an authority figure. If I have a problem patient/resident I wear my scope around my neck as I enter their room. After I enter I immediately pop that thing in my ears, place it on the chest and tell the patient, "hush". I then pull out my little pad, write something down and then smile and carry on with whatever duties I'm in there for. It doesn't always work but, for the majority it does. Before I leave I always try to ask if there is anything else I can do for them while I'm there. I try to avoid asking if I can get them something because that plants the idea in their head that, "Ooh, maybe I do want a Coke". These two tactics seem to reduce a lot of the "Master, servant" attitude.
As a caveat, I don't look like a typical nurse. I would more resemble someone who's riding his Harley into Sturgis come August. And as I've stated before, it's not the real me but, I use it to my advantage.
shamrokks, ADN, ASN, RN
366 Posts
and we have so much time on our hands to be a servant...not