welcome to the hilton...please dont forget to tip your waitress - page 9
i have no idea where the er is getting these people from but i wish theyd send them back...lol they are sick..yes...but for goodness sakes! i cant raise the head of my bed (i can however use... Read More
Jun 14, '02VIP services are the invention of corporate america.
Call something VIP and that insulates you from "those" people.
They try and try, but they just can't seem to make healthcare elitest enough ....................If it just wasn't for all those needy people and thier prolonged illnesses(and thier lawyers) this hospital gig would be sweet!
How about a VIP hospital. It could be nestled atop an ivory monolith. It would be staffed by the corporate Kiss-As*es that came up with it in the first place.
It would lock from the outside of course.
Jun 14, '02The hospital I used to work in had a VIP "policy" . There was actually a list of people that were on it, and thay would CALL administration before they would come into the ER they we would BE PREPARED for an incoming VIP. A suit would then actually WALK down to the ER ( the only time they would set foot in our unit ) to let us know that a VIP was about to arrive and grace our precence! The suit would always walk around and tell us that a VIP was coming in so we could be "ready". I always told the suit the same thing, " Oh, that's OK, you don't need to tell us about this pt because in our ER, ALL the pts are very important people!!! I never got any response but a blank stare. Thank God those idiots at least know they are too stupid to do pt care.
Jun 14, '02Yep the ones that drive me crazy:
Can you fix my bed....as I stand here and not only watch but tell you how to do it.
Can you fluff my pillow and tuck me in......while the family members are standing there telling the patient "that is what nurses are for."
It has been exactly 4 hours on the dot, since the last pain med....so guess who is on the bell.
Jun 14, '02Originally posted by gr8nurse4u
This reminds me .....
I work in a hospital where they actually use "VIP" rooms. When I first heard about it ... I was appalled.
(me) "Do you mean to tell me that because this is Mr. SoAndSo from the hospital board that I get to place him in the VIP suite, cater to his every whim IMMEDIATELY no matter how insignificant or low priority, while placing all of my other (sicker) patients on the back burner?"
Isn't this way of thinking a little out-dated? Management has made it clear that this is what is expected for their chosen VIP's. Thankfully, our nurse manager occasionally takes care of them personally. It just doesn't seem right to me. This line of thinking goes against every nursing grain in my body.
At my hospital, had a pt demand to leave AMA! But the family member refused to pick him up! I called the On Call MD about this and he said (while laughing), "oh, so this is a hotel now. Make sure you turn his bed down and put a chocolate on his pillow!" Yeah, like the hospital has THAT kind of money!
Have had pt's stay for weeks, such as the one I mentioned in an earlier post, he's still there, the doc switched the antibiotic BACK to IV! So the wife got her way!! His wife has had her mail forwarded to the hospital!!! He's been there over a month now!
Another has his own private caregiver, a very wealthy patient he is, family wants to make sure that the staff is doing our job!!! He's been in the hospital for over 3 weeks!! I mean. come on, this is a hospital, not a respite home for the aged!!!!
Jun 14, '02Originally posted by zudy
Thank God those idiots at least know they are too stupid to do pt care.
Jun 14, '02Originally posted by zudy
The hospital I used to work in had a VIP "policy".................. The suit would always walk around and tell us that a VIP was coming in so we could be "ready". I always told the suit the same thing, " Oh, that's OK, you don't need to tell us about this pt because in our ER, ALL the pts are very important people!!! I never got any response but a blank stare.
Jun 14, '02I have learned to tell people on my first rounds that I will not be back for 1-2 hr, or till rx, etc. is due. If they need me,call. When they call for snacks, etc. and say "Can you bring me..." my answer is "Not right now. I make rounds again in x minutes". I work pediatrics. My pet peeve is the Mom (sometimes the Dad) who gets in bed on admission and STAYS THERE, expecting me to wait on her. Worse, she brings sibs for me to babysit and provide snacks and entertainment. I have finally learned to ignore the sibs and tell Mom she is not the one who is sick and she is welcome to go to the visitor's room for coffee but snacks are only for pts and per the diet ordered. I try to say this in a calm, non-belligerent voice and rarely do I get complaints.
Jun 14, '02Boy I am glad I do not remember my visit to the hospital when I was 4 or 5. I broke my elbow and it had to be set with pins. Although, I have to wonder what all went on lol.
Jun 14, '02Whenever the suits and the pumps and pearls girls would fly down the hall to tell us a VIP was coming, my pat answer was a blank stare and "But ALL my patients are VIP's."
I LOVED how they didn't know quite how to respond to that.
Jun 14, '02gr8nurse4u, I couldn't agree more about the VIP issue. It is sickening. I saw it first hand. We had a VIP (dying and fighting it every step of the way) and a ward (no insurance) patient on the unit at the same time. We begged for the ward patient to be trached, if for no other reason than comfort, for weeks. The VIP agreed on a Friday and was trached on Saturday. There were so many instances of how this self pay guy got the blow off and the VIP who wouldn't be payng anything other than what his insurance would cover.
I also work in ICU and when I was working days I routinely had families/firends running out of the rooms q 3 seconds about "the line on the monitor moved!!! HURRY, it MOVED!!!!" SO I would go in and give the patient the once over, check the monitor and press the Patient Data buttin which displayed a typewriter screen. I would then turn to leave the room and always heard the same thing: Started with a gasp and then "But we can't see the lines!!!" To which I would say, "you don't need to see the lines. All the lines I need to see I can see at the nurses station or in another patients room. The monitor still works perfectly fine, you just can't see pictures you know nothing about and will drive all of us crazy over if you continue to update the staff on the lines every 5 seconds. You are here to visit with this patient and that is what you should be doing. Do not look at, and don't even think about TOUCHING, any piece of equipment in this room."
Usually worked. Rarely got reported to the suits and my manager at the time backed me up when a family complained that they couldn't see the lines. Even though I am back on nights, I still do this to the obnoxious families.
Has anyone noticed that it is the people who shouldn't even be in a hospital that are the most obnoxious and /or have the most annoying visitors???
Jun 14, '02[QUOTE]Originally posted by mattsmom81
[B]"But ALL my patients are VIP's."
The hospital where I work and truly love every minute is on the "po' side of town", so we aren't likely to be graced by the presence of "VIPs". They'll go to our sister hospital WAAAY across town. But frankly, I wouldn't want to work at ANY hospital if the management didn't APPLAUD when a healthcare professional gave the above response.
Jun 14, '02Has anyone noticed that it is the people who shouldn't even be in a hospital that are the most obnoxious and /or have the most annoying visitors???
Y E S
Jun 14, '02I agree Nancy..I HATE visitors that think we should give them a crash course in medicine and wave interpretation in the ICU.
THIS IS NOT FOR YOU TO WORRY ABOUT. THIS IS FOR ME TO WORRY ABOUT. THIS IS MY JOB. LET ME DO IT. I CANNOT DO MY JOB WHEN YOU CALL ME IN THE ROOM EVERY 5 MINUTES WHENEVER A MONITOR BLIPS. IT DOES NOT MEAN HE IS DYING WHEN IT BLIPS. TRUSSSSST ME