449 Posts
I look way younger than my age...I'm 29 and could pass for 18. Patients often will comment on how young I look. I simply take it as a compliment and roll with it.
From what I'm reading, I don't see any specific examples of bullying. Sometimes you need to take things people say with a grain of salt. Don't take everything so personally. Act professional and mature and people will follow suit.
6,784 Posts
I say this with sincerity - you have to learn to let this roll off, because without the ability to do so you/we (everyone who has faced this) become part of the problem...a significant part. You are letting this affect your self esteem, and in reality there are very few "rude" comments that should affect a nurse's personal self esteem. People have their own problems and they will act rudely to whomever is currently in front of them. It's not as personal, nor as much about your age, as you think.
i got mad, im human, i couldnt proceed with the blood work causes i was shaking (d/t not being able to express my anger and taking a lot of ****, i just had a strong emotional reaction finally) asked her to come back another day,
This can't happen. There is nothing about this particular scenario that should induce fury such that you can't take proper care of a patient.
I suggest spending some time processing it all - specifically the fact that you can't take it personally. I hope and believe you will find it a freeing exercise. Imagine how good you will feel when you internalize the idea that rude babbling from patients has nothing to do with you.
Next, find a nice/conversational response that you can use. For awhile I would laugh along with the patient or just smile and say something like, "yes, I've heard that a lot, and I've been told I'll appreciate it more when I get older!"
You're not alone, and it's nothing to fret over. Plenty of nurses and doctors have faced the same....
Chin up -
20 Posts
I didnt go into detail but the gyst is she was very rude basically calling me incompetent because of my appearance and age. Ive done the brush of before saying how oh ill like when im older, but she had a very toxic and anxious energy the way she was talking to me, you would have to be there to understand my reaction. I take it personally because she was talking about my personal appearance. Im tired of people who lack boundaries. I know in my 40s wrinkles and all I would not behave this way. I work hard Ive done bloodwork hundred of times without issues.
7,899 Posts
First: Punctuation and Paragraphs (your posts are very difficult to read)
Second: If you go into a fury about patients being rude to the point that you cannot do your job, get some help. You have a problem that has NOTHING to do with being 'baby-faced'.
Seriously- please seek some help. You sound miserable and it doesn't have to be that way.
1,834 Posts
6,784 Posts
I believe you that her comments were out of line, I really do.
she had a very toxic and anxious energy the way she was talking to me
The problem is that she successfully transferred it to you...the only way up from here is to recognize that. Recognize that some people are miserable and REFUSE to let them make you miserable. You have that power. Think of it as a challenge if you must. I'm not trying to blame you for her behavior; that's on her. But you have a choice to absorb the negativity and carry it around with you like a heavy weight...or just let it evaporate into the atmosphere.
Half of the reason these people are so toxic is because others respond negatively to them. I much prefer the "have a nice day" method: Remain kind and professional, conduct your interactions professionally and efficiently. Next thing you know they're going out the door. All done. They can "be negative" somewhere else...
It sure beats ruining my day...
$.02
337 Posts
20 Posts
I mean to clarify she was oddly confrontational about my age and appearance, her reaction to me, it caught me off guard, and made me really nervous, I started shaking so I nicely told her that her comments made me nervous (probably should have used the word uncomfortable) and to come back another day (because I was by myself), she also has the option of using a public lab, I don't work in inpatient or outpatient urgent care to clarify. she gave me an attitude saying stuff like "and you going to be working with people?" not realizing I've been doing this for a year, went through nursing school which involves working with people, and worked in customer service for 7 yrs before that.
I was literally having a physical reaction to this lady and could not proceed with blood work. It may be an accumulation of job stress.
I did not go into a "fury" until after she left and went to the bathroom to silently cry... I don't usually cry in the bathroom, It's like the second time in my life. I have difficulty expressing anger so I usually shake or cry but tbh that rarely gets to that point and only once before also at work (but different job) I don't know why I couldn't brush her off as I've done with others or how she succeeded in transferring her negative energy on to me but obviously she triggered something me. I guess other people are more sheepish or sly in their comments and it doesn't bother me as much.
Some background on my clinic, It's not a well oiled machine, patients act like they run the place, patients don't listen to me or other staff and constantly want and thrive off power struggles, it's draining. I mean I see the spectrum a lot of people or really sweet but the mean one's are driving me away, there are too many of them. Clinic staff is mostly new grads as owner can't afford experienced staff, extremely busy, and high turnover.
The Doctor saw what happened and actually sided with me after the fact, which is rare.
5,124 Posts
Many of us looked much younger than our years (some of us still do) and managed it quite well. There are a few things you can do to help by carefully managing your appearance. No cutesy scrubs and sparkly stethoscopes. Uniforms pressed and well-fitting. No dragging hems that are dirty or torn. A simple, polished hair style. No messy buns with headbands that make you look like you just got out of bed or home from playing field hockey. Professional makeup and jewelry. When you go into an exam room firmly shake the patient's hand while introducing yourself or greeting a known patient. Don't call them "honey" "sweetie" or any other nickname. Stand up straight and speak with a clear voice. Let them know you're all business, which can still be done with a warmth that does not undermine your professionalism.
Now for the tough love. I know you're not going to like hearing this and I'm not saying your treatment was acceptable but YOU personalized the situation. Grossly unprofessional and immature. The patient did not call you incompetent you interpreted it that way. You CANNOT let someone's rudeness affect your ability to do your job. You must find a way to deflect statements about your appearance in such a manner that you let the patient know that the subject is not up for discussion. Yes patients can be irritating but you must maintain your professionalism at all times. You allowed yourself to react and, I'm sorry to say, in the realm of nursing and adulthood that's on you. Your dramatic suggestion to quit nursing altogether because of your hurt feelings sounds a little adolescent. I think a therapist might be able to help you learn a better way to deal with these situations. Best of luck.
1,599 Posts
I spent a lot of time explaining my years of experience when patients commented about my supposed age. One stated, "oh, my daughter's a nurse. She's 26". He thought I was too young to be a nurse. I then stated, "does she look too young?". He stated "well, no...". "Well, I'm older than her", I told him.
Now I get questions about how long I have been a nurse. This one is kind of fun. "Almost 20 years". This is followed by "How old ARE you???". I tell them, draw drops, love it!
This will pay off in your future. Sorry for the ignorant people you have encountered. Next time you can readily offer her the newbee to find her vein for the labs if she thinks age is a factor...so not fair to the new employee but so earned by the jerk patient.
Sour Lemon
5,016 Posts
You say people "bully" you and "cut you down", but I don't see any specific examples. In any case, looking young is marvelous. I'm finally starting to noticeably age now that I've reached past 40 and I miss people mistaking me for being MUCH younger.
I have a feeling you may be overreacting, but what are people actually saying?