I know I've read on here multiple times regarding MA's calling themselves nurses but now its not even the ma's but the doctor's office they work in calling them nurses. I feel this is so misleading and done deliberately. I called my doctors office today (she is part of the Advocate system here in Illinois) and the recording said "press 2 to speak with a nurse" so I pressed 2 and the person answering my call said "Hi this is Ashley, can I help you?". Well after spending a few minutes telling her my issue and her giving me advice I said "You are a nurse.....right?"
She went on to explain that no she isnt a nurse but a ma. When I asked to speak to a nurse instead, she said they don't have any that work there, they only have ma's.
Is this reportable? I felt really misled by the office recording and I'm sure other patients think they are talking to a nurse when in fact they are talking to a ma.