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Just curious, what's the meanest, rudest, nastiest thing a patient has said to you? Tonight I had someone tell me they wished I would die and go straight to he!! Then they said they hoped it rained everywhere I went. They also told someone they were a son of a b. What's your best line?
I think I was threatened to kill me once on the phone as a unit secretary; however I was over it quickly because it was an empty threat-they couldn't hunt me down and kill me because I told the person to come in and I could give advice over the phone. This was in the ED and it was like my first day on my own at 19.
Everything else I have encountered as a nurse I have yet to reflect on a nasty pt because I either have a good way of deflecting that information or they end up "firing" me because I won't entertain their mess, OR the ones that are nasty genuinely like me for some twisted reason.
I offered to push an older patient back out to reception after his procedure was finished--
Pt: That sounds good, you could use the exercise it looks like!
Me: Mr. Johnson, that really isn't your place to decide what kind of exercise I might need.
Pt: Well, I was just making a point!
Me: Here's a point. A GENTLEMAN with MANNERS would never say such a thing to someone!
Pt: um, oh, uh...
Me: Now, did you want me to push you out front, or would you prefer to propel yourself?
Yeah, I don't have time for rude jerks who know better!
We had a man with a known hx as a child molester on the tele unit I worked one time. The other aide I was working with that night came out of his room white and shaking. Apparently she had unwisely responded to what seemed like small talk we have with patients everyday. He asked if she had kids and she responded that she had a daughter and her age. The guy said, "Why don't you bring her down here so I can do her."The one male nurse on duty that night volunteered to take total care for that patient for the rest of the night. Going forward, only male personnel were assigned to that room, because apparently he didn't try any of his crap on the guys.
All of us got a lesson about being mindful of who you're talking to and adjusting interactions based on known issues. She was young and probably never even thought about small talking with patients until that happened.
I'm afraid I would've lost it. You can threaten me all you want but you talk about my precious, innocent, toddler and buddy you better believe something will be done. Might have to contact someone's parole officer on that one.
I was 21.
Middle-aged guy sitting in a w/c 2 days post hand-surgery. He sneered at me, "If your brain was dynamite, you still couldn't blow a pea apart."
I smiled at him and thought, "I wasn't the drunken id-jit who passed out on the bed with a lit cigarette."
(Burned over 40% of his body and was having follow-up surgery to release scarring on his hands.)
NursesRmofun, ASN, RN
1,239 Posts
What a **** she was.