Published
Discuss what offends you the most and why it offends you.
Here's a quick poll;
10 minutes makes a huge difference in a busy practice. Have you worked in a primary or specialty office? Yes, 10 minutes can and has thrown the entire schedule off. You don't understand the work flow. And if the person KNOWS it is difficult to make it to their appointments on time, they need to prepare themselves and leave earlier. If that means setting up transportation that has you arriving a half hour earlier, then so be it. I can't fathom how you think it is acceptable for not only the providers and staff to be inconvenienced, but also other patients.
I cared for a very professional, young, and timely man whose muscles were deteriorating. We always left at a certain time for his appointments. One morning, he didn't have enough strength to get off the toilet, and I didn't have enough strength to fully pull him up. It took a while, but I was able to engineer and strategize enough without either one of us having to break our backs. Needless to say, we were late for his appointment, and he was both mortified and devastated. He was mortified that he needed help getting off the toilet (and he certainly did NOT want to explain this situation to his doctor) and he was absolutely devastated because his disease was progressing.
You are taking care of sick people. Sickness doesn't always play by the rules.
I thought we had a little chat about interjecting your business into all your posts?
If you read my comment, you'll see that I mentioned that I tooted my horn a bit on this thread. Somebody accused me of having nothing to do since I post things and comment once every day or second day.
Are you going to monitor my past and future comments because of that "chat?"...
If you read my comment, you'll see that I mentioned that I tooted my horn a bit on this thread. Somebody accused me of having nothing to do since I post things and comment once every day or second day.Are you going to monitor my past and future comments because of that "chat?"...
All the world's a stage, right? So wwhat's your beef?
If you read my comment, you'll see that I mentioned that I tooted my horn a bit on this thread. Somebody accused me of having nothing to do since I post things and comment once every day or second day.Are you going to monitor my past and future comments because of that "chat?"...
I go on AN almost every day. Most of us here do. So we see every new post and we get to know names. It's very easy to make a name for yourself here.
I cared for a very professional, young, and timely man whose muscles were deteriorating. We always left at a certain time for his appointments. One morning, he didn't have enough strength to get off the toilet, and I didn't have enough strength to fully pull him up. It took a while, but I was able to engineer and strategize enough without either one of us having to break our backs. Needless to say, we were late for his appointment, and he was both mortified and devastated. He was mortified that he needed help getting off the toilet (and he certainly did NOT want to explain this situation to his doctor) and he was absolutely devastated because his disease was progressing.You are taking care of sick people. Sickness doesn't always play by the rules.
My philosophy is that you can be hours late for your appointment, but if you call and give me the courtesy of letting me know that you're running behind and on your way, I will do whatever it takes to help you be seen. There is only so much time in the day, and if I could make an extra 15 minutes appear out of thin air, well I probably wouldn't be working there, would I? But if I know that you're running late, I can work with the provider to adjust the schedule.
It's not being mean or rude, but it simply isn't fair to the next patient who was here on time. Now they have to wait an extra half hour or hour or however long it takes.
Milesims, as heron accurately points out above, a bad reputation will sink a company and a individual's credibility very quickly. Never forget that perception is reality and it's not how you see yourself but how others see you.
You've been offered a lot of good advice recently, whether you choose to implement it is up to you.
My philosophy is that you can be hours late for your appointment, but if you call and give me the courtesy of letting me know that you're running behind and on your way, I will do whatever it takes to help you be seen. There is only so much time in the day, and if I could make an extra 15 minutes appear out of thin air, well I probably wouldn't be working there, would I? But if I know that you're running late, I can work with the provider to adjust the schedule.It's not being mean or rude, but it simply isn't fair to the next patient who was here on time. Now they have to wait an extra half hour or hour or however long it takes.
I see what you're saying.
Purple_roses
1,763 Posts
But nurses are supposed to be angelic little flowers who dance and cheer when the new nurse answers a call light! Where is your sparkling sense of calling?