3 Articles; 2,133 Posts
Standard nursing practice requires readback. Ideally you should have called him back and explained that you can't execute the order until you follow all steps in the telephone order protocol as per safety requirements. Any place that would discipline you for that isn't worth a bucket of warm.... At worst you should have documented that the MD cut you off prior to readback and said "yeah yeah yeah" as he hung up on you.
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Yep. I figured it might happen a lot and that's why I chose to be careful how I handle it. I'm new. I don't know the in's and out's quite yet. I certainly don't want to start off on the wrong foot and ruffling feathers, but I also want to be safe for my patients and have my butt covered.I make sure I listen very very carefully the 1st time because this happens ALL the time. The backlash from what you're talking about doing is not worth it.
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Nurse SMS, MSN, RN
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I would have called him back and if he still was not cooperative I would have informed charge and documented first and last names of all who were involved and exactly what happened. That is so unacceptable.