What Broke our Healthcare System?

Dr. Marty Makary is shedding light on what is driving up medical costs and eroding the public’s trust in healthcare. In his new book, “The Price We Pay:  What Broke American Healthcare- and How to Fix It”, Dr. Makary provides an inside look at how billing practices take advantage of America’s most vulnerable.  Nurses Announcements Archive

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Dr. Marty Makary, a surgeon at John Hopkins Hospital, became seriously concerned about widespread predatory billing practices that are eroding the public's trust in healthcare. In response, the best-selling author wrote the new book, “The Price We Pay: What Broke American Health Care- and How to Fix It” and is raising awareness around factors contributing to the problem. Let’s explore a few of the driving forces discussed in the book that are leading to higher healthcare costs and growing personal debt.

A Growing Burden of Debt

In his book, Makary identified 1 in 5 Americans as having unpaid medical debt. He also refers to a study by the Kaiser Family Foundation that revealed 70 percent of Americans have cut back on basic needs (i.e. food and clothing) in order to pay their medical expenses. The Kaiser study also found an eye-opening 58 percent of Americans take an extra job or work additional hours and 41% borrow money from family or friends to cover medical bills.

Makary highlights a local hospital in Carlsbad, New Mexico that had a practice of hiking prices and then suing patients who were unable to pay. A Carlsbad county clerk reported the hospital cases accounted for 95 percent of the town’s lawsuits. And according to the book, this was not an isolated incident. Thirty-seven percent of U.S. hospitals filed over 20,000 lawsuits in 2017, including nonprofit and faith-based hospitals.

Detached Hospital Administrators

In the book, Makary reveals hospital administrators are often unaware their hospital is suing patients. In an interview with FierceHealthcare, he states, “I found sometimes hospital executives, board members and certainly our research supports doctors not knowing about this practice. And when they find out, the clinicians are outraged. By and large, Board members want it to stop…”. Healthcare experts have argued with Makary that “it was not a problem that was ‘diabolical’, they just weren’t proximate to the issue”. Makary further claims all the revenue generated from suing patients amounts to less than the amount of the CEO’s pay raise for one year, ultimately making the lawsuits unnecessary.

Prospecting and Predatory Screening

Visit any churches, community center or senior living facility and you will most likely find advertising for an on-site health fair offering a variety of “free screenings”. Makary submits these screenings are not always medical professionals serving the public, but rather, a way to “prospect” patients for further testing and unnecessary treatments. For example, a vascular screening fair is conducted and patients are “nudged” by the sponsoring physicians into further testing and ballooning, stenting and lasering of non threatening plaques in leg arteries. The sponsoring physicians then make large amounts of money from unnecessary tests and procedures while insurance companies and the rest of us are left with the costs.

Bill Mark-Ups

In the FierceHealthcare interview, Makary expresses concern for the decline of public trust due to hospitals marking up prices as high as 23 times than what is paid by Medicare. Hospitals also use software called “chargemaster” to automatically inflate prices toward a desired profit margin to compensate for charity care. However, according to Makary, the data does not support this assertion.

Getting Rich in Healthcare

In his book, Makary makes points out price markups in healthcare extend well-beyond the hospital and people are getting rich. For ambulance and helicopter services, markups can result in patients receiving an unexpected surprise bill. With three companies now owning 75 percent of these helicopters, Makray writes “wealthy business people” are taking advantage of Americans “when they are most vulnerable.''

But, there’s more. Based on early 2019 data, U.S. hospitals were on target to reach their highest margin in history while rural hospitals are closing. According to Makary, large hospitals use sophisticated cost-shifting to buy new buildings, pay down debt and increase executive pay with hospital profits.

How Can We Fix Our Healthcare?

Makary highlights the Free Market Medical Association (FMMA) and making medical costs transparent and fair regardless of who is paying as a move in the right direction. For example, the Surgery Center of Oklahoma is now offering one fair price, regardless of who is paying instead of other complicated pricing methods.

What are your thoughts on the motives behind health fairs and free health screenings?


Additional Information

Free Market Medical Association

Broken American Health Care: Good People, Bad System and Health Powers Disruptors

Specializes in OB.

Was it ever "fixed"? It's always been a fragmented mess that's gotten worse every decade. The country is now so polarized to its partisan factions that no useful discussions or change can take place to actually find solutions. We literally need a top-down overhaul, but that won't happen in this political climate.

Specializes in ER.
On 10/8/2019 at 8:11 AM, Wuzzie said:

The change from a health care model to a business model, our society's utter lack of personal responsibility, greed and an increasing sense of entitlement.

Did the US ever really have a healthcare model? A profit model driven by greed has been running the show for decades.

You are absolutely correct on lack of personal responsibility and increasing sense of entitlement. It's time to put aside our national arrogance, follow the example of the countries world who spend far less, and have healthier, happier people.

How do we fix a broken system like this? We go back to basics and see what works for healing. Surprise! It’s not all the drugs, procedures, and scans. To understand the origins of this debacle, we look back 100 years when payoffs were made. Schools that taught about homeopathy and herbs, for example (read about the real affect of the Flexner Report) were closed so we could have “standardized care” (read pharmaceuticals.) Of course we need standards but let’s be honest here. Nurses have been on the front line of healing for a long time and we see a lot of the con. Over-medication is a huge problem. We can talk about lifestyle choices when appropriate and fear and other emotions that drive patients to do what they do. Ask more about what the patient thinks and wants. Of course this is all antithetical to big profits but we are smart and well positioned to help patients get what most really want and deserve in a humane and compassionate way.

I don’t see where to add my credentials but I have a BSN from Wayne State University. an MN from UCLA, a DrPH from UC Berkeley, a wide variety of clinical experience, am a speaker and am writing a book about women’s breast health. Like everyone here, I have credentials and experience, and have witnessed what goes on in the name of health care. We all need to be talking about it to our friends and anywhere we find appropriate so we can help turn the tide.

Specializes in Hospice Home Care and Inpatient.

So what can be done to fix this mess? I have several ideas... let's hear from the rest.

I’ll start this off! We can encourage patients to express themselves, helping them sort through any anxieties they have about treatments, using open-ended questions. This can help them clarify what their own emotions are and they could be more proactive about what they want. “Do you have any concerns about ...?” and ”Can you tell me more about (that)?” (repeating the words they use.) Get people talking ..

I’m sure there will be excellent suggestions that follow here. We have to get people talking and becoming more conscious.

Specializes in OR, Nursing Professional Development.
11 hours ago, MSO4foru said:

So what can be done to fix this mess? I have several ideas... let's hear from the rest.

For one, the healthcare system needs to be more integrated. My siblings and I shouldn’t all have to be working phones to find a company able to help with basics like turning and incontinence care when she’s being discharged from the hospital to home hospice. At least the hospice agency gave us a list to work from ?

On 10/9/2019 at 11:24 AM, lynnfraley said:

I don’t see where to add my credentials but I have a BSN from Wayne State University. an MN from UCLA, a DrPH from UC Berkeley, a wide variety of clinical experience, am a speaker and am writing a book about women’s breast health. Like everyone here, I have credentials and experience, and have witnessed what goes on in the name of health care. We all need to be talking about it to our friends and anywhere we find appropriate so we can help turn the tide.

Let's hear your magical natural treatments for breast cancer. In the past, it was almost always fatal. and now is often treatable with modern therapies.

You are basically advocating prayer and fasting or some other complete ridiculousness.

You disgust me.

Specializes in Public Health, TB.
On 10/9/2019 at 10:33 PM, lynnfraley said:

I’ll start this off! We can encourage patients to express themselves, helping them sort through any anxieties they have about treatments, using open-ended questions. This can help them clarify what their own emotions are and they could be more proactive about what they want. “Do you have any concerns about ...?” and ”Can you tell me more about (that)?” (repeating the words they use.) Get people talking ..

I’m sure there will be excellent suggestions that follow here. We have to get people talking and becoming more conscious.

My son depends on injecting insulin multiple times a day. His concern is the outrageous cost. Up until July, my heart rate was 40. I did tell someone, and it cost my insurance more than $200,000 for testing and a pacemaker.

I eat healthy, I've never smoked, and I exercise. Same for my son. Please don't tell me homeopathy and herbs will help.

Profit-based greed, greed and more greed. Healthcare should not be a luxury...

On 10/14/2019 at 9:07 AM, nursej22 said:

My son depends on injecting insulin multiple times a day. His concern is the outrageous cost. Up until July, my heart rate was 40. I did tell someone, and it cost my insurance more than $200,000 for testing and a pacemaker.

I eat healthy, I've never smoked, and I exercise. Same for my son. Please don't tell me homeopathy and herbs will help.

I absolutely loathe this line of 'never smoked, drank, drugged etc...' because guess what? People do not choose to be addicts, they can choose to quit but not the former. Some people did not have horrific childhoods, genetics, poverty et al driven factors. It comes across as saying those among us who did not escape addiction deserve our healthcare punishments. I have been clean and sober since 1989 and still battle nicotine, until you have walked a mile in my horrific childhood, genetic-infused, lived on Top Ramen shoes you don't have the right to judge...I realize off topic but people say this constantly.

Specializes in Public Health, TB.
3 hours ago, SobreRN said:

I absolutely loathe this line of 'never smoked, drank, drugged etc...' because guess what? People do not choose to be addicts, they can choose to quit but not the former. Some people did not have horrific childhoods, genetics, poverty et al driven factors. It comes across as saying those among us who did not escape addiction deserve our healthcare punishments. I have been clean and sober since 1989 and still battle nicotine, until you have walked a mile in my horrific childhood, genetic-infused, lived on Top Ramen shoes you don't have the right to judge...I realize off topic but people say this constantly.

I am sorry that my post caused you hurt. I watched my mother smoke cigarettes almost up to the day she died of laryngeal cancer, so I understand that quitting an addiction is difficult. I was responding more to previous posts about people talking about lifestyle choices. Again, I apologize.

I hope you are well.

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