Every unit has them. The nurses who, at any level of licensure, have been with the facility for a number of years. Depending on how small your Town is, those nurses who know patients and their histories well. Who know the family dynamics, know when the patient is not "themselves", how to convince a patient to do what they want them to do for the patient's benefit. It is a level of compassion and caring that only can come from years of experience. A day in which if you can keep a patient warm and dry and happy that their nurse "gets" them, and all will be ok.