Things you'd LOVE to be able to tell patients, and get away with it.

Just curious as to what you would say. Mine goes something like this: Nurses Relations Video Nurse Life

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Hi, my name is AngelfireRN, I'll be your nurse tonight.

I am not a waitress, nor am I your slave.

Yelling and hurling obscenities at me will not get you your pain meds any sooner than they are ordered. Nor will having your family member or entourage do the same.

Threatening lawsuits and having umpteen family members camp out in the halls or hold up the nurse's station will not get you preferential treatment.

Physically grabbing me as I go down the hall is NOT a good idea.

I do not give the orders, but I do have to follow/enforce them. This is something that you should take up with your doctor.

No, I will not call him again to ask him for more pain medicine. He has been called twice and has said no both times.

No, I will not give you his number so you can "straighten him out".

No, you are not my only patient, and I highly doubt that you are single-handedly paying my salary. On the off chance that you are, let's talk about a raise.

NO, NO, NO, I most empahatically will NOT come get you when it is time for your next pain shot while you are having a smoke break. I also will not bring it to you in the smoking room. (Have actually said that, I am allergic to cigarettes. I did it once, had an asthma attack, desatted to 83, and turned blue, according to the patient and my charge nurse, after the patient had to help me back to the floor).

No, I don't really care if your family has not eaten all day, they drove here by themselves, they are not sick, and no, I will not call for 6 guest trays. (This of course, is if the patient in question does not need all 6 family members present, and is not at death's door).

No, you may not have 3 six-packs of soda from the kitchen, there are other people that would like a snack, too.

No, they will not open up the kitchen up just for you, at 1 in the morning, because you don't like the snacks we have on the floor.

I could think of hundreds, but those will do for a start. I know it sounds mean, but this is why I got out of bedside nursing. When a hospital becomes the Hilton, I'm gone!

Have fun!

Specializes in Making the Pt laugh..
Most of the time, I'm a very calm, professional phlebotomist. Last winter I had my foot in a cast when I went to stick a lady. I could tell she was very uncomfortable and I asked if everything was okay. She told me she was very nervous about me sticking her since my foot was in a cast.

Well, my mouth was working ahead of my brain, and my response was that since I was sticking with my hands today instead of my feet, I think we'll be okay.

Yep, I got the stick without any problems. The lady didn't say another word.

We call phlebotomists "vampires" and I have told a Pt who was getting stuck for daily bloods that he needed garlic and a cross. For some reason she (the phlebotomist) didn't see the sense of humour...the Pt however loved it.

I had a patient who fell and hurt his right hand. He was an older man (>80). Well, he insisted that I hold his member in his urinal while he went to the bathroom. I asked him why he couldn't do that himself. He told me his arm was broken. I told him he had another arm. He insisted that he was unsteady with his left hand and would spill it all over the bed. I told him "If you can hold a fork to eat, you can hold your member. You're not going to get away with that in rehab, and you won't here." I then put towels all over his bed, placed the urinal, and told him to call when he was finished.

You know... He didn't spill a thing on that bed.

Specializes in alzeheimers, skilled, assis. living.

This one resident at my place always asks us to apply lotion to her back everynite, now she has gone further to tell me to massage it. turn her bed down, get clothes from her closet, this is an assisted living mind you, this lady can do anything for herself. I'd like to say.................You are not in Heaven , this is earth, and earth people are not walking on clouds, my d--n feet are killing me, how about massaging them for a bit. Stop acting like a whinning kid and start moving around and your feet will be relieved of some of the numbness and swelling you complain about. Now shut up and don't dare pull that call bell again tonite!!! hahahaha, that felt real good just to type it! hehehe

If you accuse me of stealing your dentures one more time, I'll flush them down the toilet.

This is coming from a patient who is NOT confused nor mentally altered! :D

Specializes in LTC, case mgmt, agency.

"Stop abusing the darn call light. Use it when you atually need it please."

or

" Sorry, we no longer allow families that are a PITA to visit. "

Specializes in Cardiac Telemetry, ED.

GO HOME!!!!! You are driving me insane!!!!!

Specializes in Cardiac Telemetry, ED.

That reminds me. These people tonight, family members of course, who brought their toddler and infant to visit Grandma....asked me "Where is the child room?".

Me: "Child room?".

Them: "Yeah, the room where they have all the toys and stuff for the kids.".

After I mentally picked my jaw up off the floor, I replied: "The waiting room is that way (pointing in the direction of the waiting room), maybe they have some toys or something in there.".

Child room???!!!??? You've got to be freakin kidding me! This is a hospital, a CARDIAC floor, no less. Child room??????

I didn't get the memo that we had a child room.

That reminds me. These people tonight, family members of course, who brought their toddler and infant to visit Grandma....asked me "Where is the child room?".

Me: "Child room?".

Them: "Yeah, the room where they have all the toys and stuff for the kids.".

After I mentally picked my jaw up off the floor, I replied: "The waiting room is that way (pointing in the direction of the waiting room), maybe they have some toys or something in there.".

Child room???!!!??? You've got to be freakin kidding me! This is a hospital, a CARDIAC floor, no less. Child room??????

I didn't get the memo that we had a child room.

There may be hospitals that have things like this - in the peds unit, of course. Or maybe their whole experience with hospitals is what they have seen on television. I once had a neighbor who, when I told him I worked at the hospital, said "EWWWW!" and I wondered what he meant.

He had never set foot in a hospital since he was discharged as a newborn, not even to visit anybody, and he thought the whole inside of a hospital looked like the TV show "ER". :clown: I replied that the ER looks like "ER" and then only sometimes, because most of the time it looks more like a doctor's office.

:chuckle

There's a post somewhere about a family member who wanted to know where the gym was. Not a dumb question - the hospital where I work has one. It's free for employees; anyone else has to pay an annual fee. Maybe that person saw the gym while going to the snack bar or whatever, and wondered if it was available to visitors.

The gym is also used for cardiac and pulmonary rehab.

Specializes in med-surg, psych, ER, school nurse-CRNP.

"If you don't take your seizure meds, don't blame us when you have a freakin' SEIZURE!!!!!!"

Had one yesterday who was d/ced from the ER, stable, and had a second seizure as he was getting in the car. The family knew me, and was in the process of ripping the doc a new one for d/cing him when I asked "Well, hasn't he been off his meds for a while?"

"Yes, but, yes, but, yes, but........."

Oh, boy. That opened the floodgate, he's been sitting up with his daddy who's dying up on 3rd floor, he's been up all night, we're supposed to fix him.......

Yes, but nothing. Take the blasted meds and stop with the excuses. You did it to yourself, so stop blaming everyone else.

Oh, and how about: "Can you PLEASE get us someone who KNOWS something about this patient?"

Did say that. Lady presents with a FSBS of 24. The so-called daughter that was with her said that she was on "pills and shots" for DM. She did not live with her, but stated that the people who did were in the lobby. As she was just a fount of knowledge, (could not even tell us if Mama had eaten last night) we asked her to please go get them. She was gone for 10 minutes. The lobby was 5 feet away. When she finally ambled back in, she had another girl with her that I vaguely knew, and the same girl said, "She USUALLY eats real well."

"No, hon, we need to know if she ate last night."

"Oh, well, she don't live with her, either."

:banghead::banghead::banghead::banghead::banghead:

"OK, is there someone available that DOES live with her that CAN tell us what this lady did last night or this morning?"

"Yeah, but they're scattered all over"

"Can you call them?"

"Sure, I can call them." Proceeds to stand there with her teeth in her mouth and a not-too-bright expression.

"NOW?"

"Oh!"

Doc and I left the room and just looked at each other. There weren't even words for after a conversation like that.

Angelfire, who had waaaaay too many patients and families that overdosed on stupid yesterday.

(The doc did say that if the NP thing does not pan out, I could go for politics, since I know everybody in the county. We had to abandon the whole, "Don't treat who you know" premise, or I'd never see a patient)

Specializes in L & D; Postpartum.

Maybe someone already did this one, or maybe I already did:yeah:

"you know this isn't the Hilton? If you want Room Service, that's where you should go. And it's probably cheaper than here. But gotta warn you, they don't take Medical Coupons."

Yeah, that's what I like to say---sometimes.

Specializes in acute care.

"You are an adult. Start acting like one or I will ask the nurse to recommend that you be place in the pediatric unit"

"If I were you, I would be highly embarassed at the behavior being displayed by your visitors"

Specializes in Case Management, Home Health, UM.

I did say this to a home health patient who began cursing me after I asked him to start participating in his care:

"If you don't get rid of this ***CENSORED*** attitude of yours, you're NEVER going to get better, OK?"

His jaw just dropped and he didn't say another word to me during the remainder of the visit.

I left his home not caring whether he reported me or not.

A few days later, I arrived to find him waiting for me with a small box in his hand. "Here", he said, and handed it to me. I opened it, to find a "Precious Moments" porcelain bell painted with the little "nurse" about to give a shot to a crying bear's bottom.

I almost lost it.

"You didn't have to do this", I said, when I finally found my voice.

"Yes, I did", was his immediate reply.

It was his way of saying that he was sorry. He never cursed me again. More importantly, he began participating in his care and did get better.

That bell is sitting atop my entertainment center years later...and a fond reminder of ONE difference I was able to make in a patients' life...by giving it right back to him.