Safe Staffing Levels for In-hospital Nursing Units

This article discusses the essential role nurses play in health care, and the implementation of safer staffing ratios to promote better outcomes for nurses and patients. Nurses Activism Article

Everyone Deserves the Best Care Possible

Nurses are often put in impossible situations pushed to care for more patients than is safe. It is fair to say everyone deserves the best care possible. In order to ensure this, safe staffing for nurses and patients should be established. Just think of it, you are a registered nurse tending to a patient with a heart rate sustained above 160 when your other patients’ blood pressure suddenly becomes dangerously low. Soon after, another patients’ arterial line malfunctions making blood pressure readings inaccurate. No, this is not an exam question on prioritization; this is the less detailed version of an understaffed stressful 12-hour shift I had in the intensive care unit. These types of situations can lead to health risks for both patients and nurses. In addition, these situations can drive nurses from their profession. Safe staffing ratios cultivate a healthcare environment that increases optimal health outcomes, nurse retention, improves quality of care and lowers healthcare costs.

Hospitals are supposed to be safe institutions to treat and care for patients.

Unfortunately, staffing shortages in hospitals nationwide compromise the safety of patients. According to the Department for Professional Employees (2013), correlations in several studies between inadequate nursing staff and poor patient outcomes are found to be associated with an increase in medical errors, patient infections, bedsores, pneumonia, Methicillin-resistant Staphylococcus aureus, cardiac arrest, and accidental death. Most bedside registered nurses have experienced the result of this study first hand trying to keep patients safe while understaffed.

For instance:

  • Turning and repositioning are not performed every two hours as recommended to prevent bedsores.
  • Blood work may not be drawn on time. Oral care, for ventilator-associated pneumonia prevention is often skipped.
  • Clave changes on central lines may not get done to prevent central line-associated bloodstream infections.

These preventative measures are often not performed because the bedside nurse is understaffed and has to prioritize care for the unstable situation at hand.

Inadequate staffing and working long hours don’t just affect the health of the patient, but the health of the nurse.

The Department for Professional Employees (2013) lists associated risks with inadequate nurse levels to musculoskeletal disorders, commonly back, neck and shoulder injuries. Workplace related injuries are costly to hospitals. The study also found other health risks to nurses including hypertension, cardiovascular disease, and depression. Being understaffed and overworked can easily lead to these issues. As nurses we are frequently placed in unsafe and stressful working conditions and if recurrent, can lead to burnout.

The cost of hiring more nurses to staff adequately should not be a concern for hospitals.

Hospital institutions must consider the fact that nurse turnover rates are just as costly. Abraham (2018) gives details on burnout-related turnover rates among nurses already costing hospitals in the United States an estimated $9 billion per year. It must be considered that once a large amount of staff is lost, hospitals are willing to pay travel nurses a large sum of money to replace the lost staff. Adequate nurse staffing would improve nurse retention rates and help prevent the ill effects of nurse burnout and turnover.

Mandating staffing ratios provides better outcomes for patients, nurses, and hospitals.

Currently, some states have laws that address safe staffing. The Department for Professional Employees (2013) lists Connecticut, Illinois, Nevada, Ohio, Oregon, Texas, and Washington as states that require hospitals to have committees responsible for staffing policy, and the states of Illinois, New Jersey, New York, Rhode Island, and Vermont to require hospitals to publicly report staffing ratios, but California is the only state to implement a ratio mandate. Studies show that after legislators enacted California safe staffing ratios, patient mortality events within thirty days of hospital admission decreased notably, and nurse-patient interaction improved significantly (Department for Professional Employees, 2013). Another study showed that California nurses experienced less burnout compared to nurses in states without minimum staffing ratios such as New Jersey and Pennsylvania (Department for Professional Employees, 2013). Additionally, for each nurse added to the staffing pool, patients spent 24 percent less time in intensive care units and 31 percent less time in surgical units (Department for Professional Employees, 2013). The safe staffing ratio law improved patient care, patient outcome, and nurse retention.

As nurses, we play an essential role in health care.

We can help improve health care in America simply by supporting important issues as nurses. Carlson (2017) provides a list of actions a nurse might consider taking to ensure we are heard, to allow for improvement.

Actions include:

  • Gaining an understanding of the legislative process in your state and become familiar with current legislation being enforced,
  • Attend training and days of action related to lobbying your legislators and meet with legislators as well in regards to issues of importance to nurses and patients.
  • Discussing ratios and nurse staffing with others for support, document situations that show the challenges faced by nurses providing patient care to discuss observations and concerns with those who can help make a change (Carlson, 2017).

The issue of safe staffing levels has been around for years and we must continue to support safer staffing levels. Nurses and patients deserve a healthcare environment that increases optimal health outcomes, nurse retention, and improves quality of care. Therefore, we must stay informed and get involved.

References

Abraham, T. (2018). Fight for mandated nurse to patient ratio heats up. Retrieved from https://www.healthcaredive.com/news/fight-for-mandated-nurse-to-patient-ratios-heats-up/525225/

Carlson, K. (2017). Nurse-Patient Ratios and Safe Staffing: 10 Ways Nurses Can Lead the Change. Retrieved from https://nurse.org/articles/nurse-patient-ratios-and-safe-staffing/

Department for Professional Employees. (2013). Safe-Staffing Ratios: Benefiting Nurses And Patients. Retrieved from http://dpeaflcio.org/wp-content/uploads/Safe-Staffing-Ratios-2013.pdf

Until management gets hauled to a board of nursing/medicine disciplinary panel and faces charges of negligence and professional misconduct for chronic unsafe staffing ratios, staffing ratios will be treated as an afterthought by management. They get all the power but none of the responsibility or the accountability when something bad occurs. The lawyers always go after the nurse, never the management team for a lawsuit.

Specializes in Tele, ICU, Staff Development.
1 hour ago, erniefu said:

Until management gets hauled to a board of nursing/medicine disciplinary panel and faces charges of negligence and professional misconduct for chronic unsafe staffing ratios, staffing ratios will be treated as an afterthought by management. They get all the power but none of the responsibility or the accountability when something bad occurs. The lawyers always go after the nurse, never the management team for a lawsuit.

Management is not accountable to Boards of Nursing or Medicine.

The only way hospitals will be held accountable to ratios is when ratios are made law. So far this has only happened in California.

Specializes in Travel, Home Health, Med-Surg.

While I agree that ratios are important they need to be the starting point, not the end. I have worked in Ca with the ratios and my experience was not as @nursebeth described. We had minimal staff on the floor and nurses were expected to do much more than nursing duties and also the so called acuity level of patients was just ridiculous. @nursebeth hospital sounds like a dream compared to the one I worked at. I was also a patient in a Ca hospital (different one) and had a bad experience like @traumaRUs. Major abd surgery, saw a RN the first night to get me OOB to chair (got back by myself), next day saw RN in the morning for 09 meds, no assessment, didnt see anyone again until NOC shift when I called bc IV infiltrated, she came in and told me it was fine (with very obvious edema), left came back and said MD dc'd IVF/PCA. No assessment and never saw her again except once for pain meds. Next day I told MD to dc me, said he couldnt bc of being on the PCA, uhh, its been off since last night. He agrees to dc later. Not one nurse did an assessment much less look at the incision ever! I dont know what was going on there but the ratios were not working there. The ratios alone are not the answer, there are more factors that need to go into this equation in order to support patients and nurses alike. I dont have much hope for that bc the bottom line is usually money, but overall I think that the ratios do help a little.

Specializes in Psych, Corrections, Med-Surg, Ambulatory.

Yes, Oregon requires staffing committees. They are a joke. I was on one. It was hijacked by the manager. It looked good on paper that we had a staffing committee. Staffing remained the same.

Specializes in Tele, ICU, Staff Development.
28 minutes ago, TriciaJ said:

Yes, Oregon requires staffing committees. They are a joke. I was on one. It was hijacked by the manager. It looked good on paper that we had a staffing committee. Staffing remained the same.

Staffing committees are like the fox guarding the hen house.

Specializes in Tele, ICU, Staff Development.
33 minutes ago, Daisy4RN said:

While I agree that ratios are important they need to be the starting point, not the end. I have worked in Ca with the ratios and my experience was not as @nursebeth described. We had minimal staff on the floor and nurses were expected to do much more than nursing duties and also the so called acuity level of patients was just ridiculous. @nursebeth hospital sounds like a dream compared to the one I worked at. I was also a patient in a Ca hospital (different one) and had a bad experience like @traumaRUs. Major abd surgery, saw a RN the first night to get me OOB to chair (got back by myself), next day saw RN in the morning for 09 meds, no assessment, didnt see anyone again until NOC shift when I called bc IV infiltrated, she came in and told me it was fine (with very obvious edema), left came back and said MD dc'd IVF/PCA. No assessment and never saw her again except once for pain meds. Next day I told MD to dc me, said he couldnt bc of being on the PCA, uhh, its been off since last night. He agrees to dc later. Not one nurse did an assessment much less look at the incision ever! I dont know what was going on there but the ratios were not working there. The ratios alone are not the answer, there are more factors that need to go into this equation in order to support patients and nurses alike. I dont have much hope for that bc the bottom line is usually money, but overall I think that the ratios do help a little.

Acuity is high everywhere in acute care. I'm sorry for your experience. Nurses still need to be held accountable to best practice and standards. Ratios don't cure subpar performance or lack of management.

Specializes in Travel, Home Health, Med-Surg.
31 minutes ago, Nurse Beth said:

Acuity is high everywhere in acute care. I'm sorry for your experience. Nurses still need to be held accountable to best practice and standards. Ratios don't cure subpar performance or lack of management.

Exactly, that is why we need more than just ratios. Your hospital sounds like you have got it together!

Specializes in Nephrology, Cardiology, ER, ICU.
On 4/5/2019 at 10:27 AM, Nurse Beth said:

@traumaRUsWow, that is terrible care. You might as well have been home. I'm confused- because you don't have mandated ratios in Illinois...?

Mandated staffing ratios don't help if there are no nurses to fill the positions. (Sorry I should have been more clear)

Specializes in retired LTC.

Ho hum!

Can't get too enthused for mandated staffing unless it takes into account staffing in facilities other than the hospitals. Like what about us in LTC, skilled, free-standing dialysis, clinics, etc?

I understand how they used to do "the numbers" for staffing. They used to count just about ANYBODY with a nsg license/certificate. All those management/supervisors like staff development, case management, MDS, etc. They all 'counted' into "the numbers" providing care altho I never saw them showering pts after a 'code brown', pushing a med cart, hanging IVS, feeding pts in the DR, alcoholing down a bed for a new admission, etc.

You start adding in all those white lab coated staff into "the numbers" and you have adequate staff providing care. Like baloney!

When they remember to include all the other fields of nsg (beyond hospital), then maybe I'll become more attentive.

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Specializes in Critical care, tele, Medical-Surgical.
On 4/6/2019 at 3:32 PM, Daisy4RN said:

Exactly, that is why we need more than just ratios. Your hospital sounds like you have got it together!

At my hospital the worst staffing was one RN, one LVN, and one CNA for 27 patients on night shift. WE organized with the California Nurses Association mostly for safe staffing.

Since 2005 no nurse at that hospital has been assigned more than five patients.

I used to work a few registry shifts a month at other hospitals. Where the nurses inform a nurse manager or supervisor in writing as soon as they believe staffing is unsafe, And report violations to the DPH they have adequate staffing.

Where they complain to themselves, but don't police their management they continue working in unsafe conditions.

At one non-union hospital where staffing was usually safe I arrived to find that two nurses were to be assigned one patient more than the ratios allowed. In addition due to increased acuity due to multiple patients requiring frequent suctioning, tube feedings, dressing changes, positioning, and diarrhea even more nursing staff was required. Nurses were complaining to their manager.

I made two copies of the following and asked all staff to sign if they agreed:

"As patient advocates, in accordance with the California Nursing Practice Act, this is to confirm I notified you that, in our professional judgment, today’s assignment is unsafe and places our patients at risk. As a result, the facility is responsible for any adverse effects on patient care. We will, under protest, attempt to carry out the assignment to the best of our abilities."

Specifics minus patient identifiers were added and all nurse, the clerk, an RT and a physician signed in agreement. The shift supervisor was paged to the unit and handed one copy. I promised to make copies and bring them to each person signing it. But the charge nurse, who was to have illegally taken an assignment made copies for all.

The manager took an assignment until an two additional RNs and one LVN were "magically" sent to the unit.

Since then nurses fill out an ADO whenever one or more RNs, in their professional opinion, believe patient care could be unsafe.

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Here is the first paragraph and link to hospital nurse staffing regulations in California:

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§ 70217. Nursing Service Staff.

(a) Hospitals shall provide staffing by licensed nurses, within the scope of their licensure in accordance with the following nurse-to-patient ratios. Licensed nurse means a registered nurse, licensed vocational nurse and, in psychiatric units only, a psychiatric technician. Staffing for care not requiring a licensed nurse is not included within these ratios and shall be determined pursuant to the patient classification system.

No hospital shall assign a licensed nurse to a nursing unit or clinical area unless that hospital determines that the licensed nurse has demonstrated current competence in providing care in that area, and has also received orientation to that hospital's clinical area sufficient to provide competent care to patients in that area. The policies and procedures of the hospital shall contain the hospital's criteria for making this determination.

https://govt.westlaw.com/calregs/Document/I8612C410941F11E29091E6B951DDF6CE?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)

Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.
On 4/13/2019 at 12:45 PM, amoLucia said:

Ho hum!

Can't get too enthused for mandated staffing unless it takes into account staffing in facilities other than the hospitals. Like what about us in LTC, skilled, free-standing dialysis, clinics, etc?

I understand how they used to do "the numbers" for staffing. They used to count just about ANYBODY with a nsg license/certificate. All those management/supervisors like staff development, case management, MDS, etc. They all 'counted' into "the numbers" providing care altho I never saw them showering pts after a 'code brown', pushing a med cart, hanging IVS, feeding pts in the DR, alcoholing down a bed for a new admission, etc.

You start adding in all those white lab coated staff into "the numbers" and you have adequate staff providing care. Like baloney!

When they remember to include all the other fields of nsg (beyond hospital), then maybe I'll become more attentive.

Yes, agreed. Having worked outside the hospital, the ratios can be deadly and dangerous. LTC, for example. It's not just a matter for hospital nursing.

There needs to be more public awareness not just rallying nurses. There needs to be billboards in high traffic areas and online banner ads and campaigns educating the public on the problem, what to do and how to vote to improve this.