Safe Staffing Levels for In-hospital Nursing Units

This article discusses the essential role nurses play in health care, and the implementation of safer staffing ratios to promote better outcomes for nurses and patients. Nurses Activism Article

Everyone Deserves the Best Care Possible

Nurses are often put in impossible situations pushed to care for more patients than is safe. It is fair to say everyone deserves the best care possible. In order to ensure this, safe staffing for nurses and patients should be established. Just think of it, you are a registered nurse tending to a patient with a heart rate sustained above 160 when your other patients’ blood pressure suddenly becomes dangerously low. Soon after, another patients’ arterial line malfunctions making blood pressure readings inaccurate. No, this is not an exam question on prioritization; this is the less detailed version of an understaffed stressful 12-hour shift I had in the intensive care unit. These types of situations can lead to health risks for both patients and nurses. In addition, these situations can drive nurses from their profession. Safe staffing ratios cultivate a healthcare environment that increases optimal health outcomes, nurse retention, improves quality of care and lowers healthcare costs.

Hospitals are supposed to be safe institutions to treat and care for patients.

Unfortunately, staffing shortages in hospitals nationwide compromise the safety of patients. According to the Department for Professional Employees (2013), correlations in several studies between inadequate nursing staff and poor patient outcomes are found to be associated with an increase in medical errors, patient infections, bedsores, pneumonia, Methicillin-resistant Staphylococcus aureus, cardiac arrest, and accidental death. Most bedside registered nurses have experienced the result of this study first hand trying to keep patients safe while understaffed.

For instance:

  • Turning and repositioning are not performed every two hours as recommended to prevent bedsores.
  • Blood work may not be drawn on time. Oral care, for ventilator-associated pneumonia prevention is often skipped.
  • Clave changes on central lines may not get done to prevent central line-associated bloodstream infections.

These preventative measures are often not performed because the bedside nurse is understaffed and has to prioritize care for the unstable situation at hand.

Inadequate staffing and working long hours don’t just affect the health of the patient, but the health of the nurse.

The Department for Professional Employees (2013) lists associated risks with inadequate nurse levels to musculoskeletal disorders, commonly back, neck and shoulder injuries. Workplace related injuries are costly to hospitals. The study also found other health risks to nurses including hypertension, cardiovascular disease, and depression. Being understaffed and overworked can easily lead to these issues. As nurses we are frequently placed in unsafe and stressful working conditions and if recurrent, can lead to burnout.

The cost of hiring more nurses to staff adequately should not be a concern for hospitals.

Hospital institutions must consider the fact that nurse turnover rates are just as costly. Abraham (2018) gives details on burnout-related turnover rates among nurses already costing hospitals in the United States an estimated $9 billion per year. It must be considered that once a large amount of staff is lost, hospitals are willing to pay travel nurses a large sum of money to replace the lost staff. Adequate nurse staffing would improve nurse retention rates and help prevent the ill effects of nurse burnout and turnover.

Mandating staffing ratios provides better outcomes for patients, nurses, and hospitals.

Currently, some states have laws that address safe staffing. The Department for Professional Employees (2013) lists Connecticut, Illinois, Nevada, Ohio, Oregon, Texas, and Washington as states that require hospitals to have committees responsible for staffing policy, and the states of Illinois, New Jersey, New York, Rhode Island, and Vermont to require hospitals to publicly report staffing ratios, but California is the only state to implement a ratio mandate. Studies show that after legislators enacted California safe staffing ratios, patient mortality events within thirty days of hospital admission decreased notably, and nurse-patient interaction improved significantly (Department for Professional Employees, 2013). Another study showed that California nurses experienced less burnout compared to nurses in states without minimum staffing ratios such as New Jersey and Pennsylvania (Department for Professional Employees, 2013). Additionally, for each nurse added to the staffing pool, patients spent 24 percent less time in intensive care units and 31 percent less time in surgical units (Department for Professional Employees, 2013). The safe staffing ratio law improved patient care, patient outcome, and nurse retention.

As nurses, we play an essential role in health care.

We can help improve health care in America simply by supporting important issues as nurses. Carlson (2017) provides a list of actions a nurse might consider taking to ensure we are heard, to allow for improvement.

Actions include:

  • Gaining an understanding of the legislative process in your state and become familiar with current legislation being enforced,
  • Attend training and days of action related to lobbying your legislators and meet with legislators as well in regards to issues of importance to nurses and patients.
  • Discussing ratios and nurse staffing with others for support, document situations that show the challenges faced by nurses providing patient care to discuss observations and concerns with those who can help make a change (Carlson, 2017).

The issue of safe staffing levels has been around for years and we must continue to support safer staffing levels. Nurses and patients deserve a healthcare environment that increases optimal health outcomes, nurse retention, and improves quality of care. Therefore, we must stay informed and get involved.

References

Abraham, T. (2018). Fight for mandated nurse to patient ratio heats up. Retrieved from https://www.healthcaredive.com/news/fight-for-mandated-nurse-to-patient-ratios-heats-up/525225/

Carlson, K. (2017). Nurse-Patient Ratios and Safe Staffing: 10 Ways Nurses Can Lead the Change. Retrieved from https://nurse.org/articles/nurse-patient-ratios-and-safe-staffing/

Department for Professional Employees. (2013). Safe-Staffing Ratios: Benefiting Nurses And Patients. Retrieved from http://dpeaflcio.org/wp-content/uploads/Safe-Staffing-Ratios-2013.pdf

YaY NursesTakeFlorida.com !! They are taking the message to the public and going to community activities such as county fairs, etc. I feel that canvassing neighborhoods and setting up petition sites at community gatherings, colleges, libraries, tag/license buildings, etc to collect signatures from the public and forward these to state or federal congresses would help. They set up a GoFundMe site to get support. This can help keep nurses anonymous. Hire canvassers who are not necessarily nurses. I say buy billboards too! Lots of em. TV spots too. There are many state and federal bills right now that need support to pass ratio with acuity laws.

I am always surprised by the nursing ratio discussions.

I would urge anyone interested in understanding and resolving nurse ratios to look into the history and reasons why ratios became so bad.

If you look into the MS-DRG program that was introduced in 1983 a significant rationale was to control healthcare spending on the part of the federal government. One of the key items that was identified as being a substantial contributor to healthcare costs and easily modified was nursing.

There are many articles and other publications that discuss incorporating and using the base labor rate within the MS-DRG to control and increase the nurse to patient ratio as a government intervention to control spending. This is not a secret but was a well planned intervention that was implemented decades ago.

If you want to resolve ratios you need to adjust the MS-DRG.

Specializes in Telemetry/Step Down.
On 4/17/2019 at 11:20 AM, herring_RN said:

At my hospital the worst staffing was one RN, one LVN, and one CNA for 27 patients on night shift. WE organized with the California Nurses Association mostly for safe staffing.

Since 2005 no nurse at that hospital has been assigned more than five patients.

I used to work a few registry shifts a month at other hospitals. Where the nurses inform a nurse manager or supervisor in writing as soon as they believe staffing is unsafe, And report violations to the DPH they have adequate staffing.

Where they complain to themselves, but don't police their management they continue working in unsafe conditions.

At one non-union hospital where staffing was usually safe I arrived to find that two nurses were to be assigned one patient more than the ratios allowed. In addition due to increased acuity due to multiple patients requiring frequent suctioning, tube feedings, dressing changes, positioning, and diarrhea even more nursing staff was required. Nurses were complaining to their manager.

I made two copies of the following and asked all staff to sign if they agreed:

"As patient advocates, in accordance with the California Nursing Practice Act, this is to confirm I notified you that, in our professional judgment, today’s assignment is unsafe and places our patients at risk. As a result, the facility is responsible for any adverse effects on patient care. We will, under protest, attempt to carry out the assignment to the best of our abilities."

Specifics minus patient identifiers were added and all nurse, the clerk, an RT and a physician signed in agreement. The shift supervisor was paged to the unit and handed one copy. I promised to make copies and bring them to each person signing it. But the charge nurse, who was to have illegally taken an assignment made copies for all.

The manager took an assignment until an two additional RNs and one LVN were "magically" sent to the unit.

Since then nurses fill out an ADO whenever one or more RNs, in their professional opinion, believe patient care could be unsafe.

Here is the first paragraph and link to hospital nurse staffing regulations in California:

That's a really awesome form. Thank you for posting it here. I wonder if we can use just the fist page in other states. Sounds much more formal and factual rather than just complaining about staffing to other nurses.

On 6/26/2019 at 12:35 PM, Imustbedreaming said:

There needs to be more public awareness not just rallying nurses. There needs to be billboards in high traffic areas and online banner ads and campaigns educating the public on the problem, what to do and how to vote to improve this.

This needs to be repeated daily until all of this happens.

Specializes in Critical care, tele, Medical-Surgical.

It took thousand of nurses writing letters, meeting with elected officials, working on campaigns of those who promised to support our bill, rally's that got us on TV and print media.

CNA's 12 Year Campaign for Safe RN Staffing Ratios

http://www.healthwatchusa.org/conference2007/downloads/Availability of Nursing Workforce in California.pdf

On 4/17/2019 at 2:20 PM, herring_RN said:

Since 2005 no nurse at that hospital has been assigned more than five patients.

In my 5 years of nursing NOT in CA, I have regularly carried at least an 8 patient load, frequently without a nursing support team member on the floor. That was in medical. In psych, they push it to 12 patients. It’s ridiculously dangerous for patients AND for staff.

They don’t get caught because when they are sued, they throw the nurse under the bus and continue with their business model based on skeletal staffing. This will not change without legislation. And it HAS to change.

Specializes in retired LTC.

RE the Calif mandated staffing model - has there been evidence-based studies that Calif has BETTER outcomes for infection rates, mortalities, etc.?And just general better satisfaction for hospitals' overall performance?

Also, does your mandated staffing cover LTC/NH, LTACH, etc?

I KNOW Calif has had mandated staffing for a while but I haven't followed along.

Just asking you Calif folk for GENERAL info - NOT doctorate thesis-worthy data!

Has it REALLY improved pt outcomes, not just making work environments better for nurses? (Although that was justification enough, IMHO.)

Specializes in Critical care, tele, Medical-Surgical.
On 8/1/2020 at 10:27 AM, amoLucia said:

RE the Calif mandated staffing model - has there been evidence-based studies that Calif has BETTER outcomes for infection rates, mortalities, etc.?And just general better satisfaction for hospitals' overall performance?

Also, does your mandated staffing cover LTC/NH, LTACH, etc?

I KNOW Calif has had mandated staffing for a while but I haven't followed along.

Just asking you Calif folk for GENERAL info - NOT doctorate thesis-worthy data!

Has it REALLY improved pt outcomes, not just making work environments better for nurses? (Although that was justification enough, IMHO.)

I'm glad you asked. Yes! First all the ratios apply to California long-term acute care hospitals (LTACH) the same as all acute care hospitals. Sadly SNF, Nursing homes, and such are not included in the ratio law. I hope other states, and our long term care facilities are in extreme need of improved staffing.

YES! Improved outcomes have been proven. I'm only posting on outcomes. Click the link for more information on the studies.Here is one study:

Quote

State-Mandated Nurse Staffing Levels Alleviate Workloads, Leading to Lower Patient Mortality and Higher Nurse Satisfaction

...Fewer patient deaths: A 2006 comparison of outcomes in California, Pennsylvania, and New Jersey hospitals found that 30-day mortality rates were 10 to 13 percent lower in California than in the other 2 states. California hospitals also had a significantly lower incidence of failure-to-rescue cases. In the aforementioned 2006 survey, a smaller percentage of California nurses reported that heavy workloads caused them to miss a change in a patient condition.

https://innovations.ahrq.gov/profiles/state-mandated-nurse-staffing-levels-alleviate-workloads-leading-lower-patient-mortality?id=3708

Quote

Medical Care Journal of the American Public Health Association: January 2013

Improving nurses’ work environments and staffing may be effective interventions for preventing readmissions. Each additional patient per nurse was associated with the risk of within 30 days of readmission for heart failure (7%), myocardial infarction (9%), and pneumonia (6%). “In all scenarios, the probability of patient readmission was reduced when nurse workloads were lower and nurse work environments were better.”

https://www.rwjf.org/en/library/research/2013/01/hospital-nursing-and-30-day-readmissions-among-medicare-patients.html

Quote

New England Journal of Medicine, March 17, 2011

"Studies involving RN staffing have shown that when the nursing workload is high, nurses' surveillance of patients is impaired, and the risk of adverse events increases."

"We estimate that the risk of death increased by 2% for each below-target shift and 4% for each high-turnover shift to which a patient was exposed."

https://www.nejm.org/doi/full/10.1056/NEJMsa1001025

Quote

Examining the value of inpatient nurse staffing: an assessment of quality and patient care costs

Results: Increases in nurse staffing levels were associated with reductions in nursing-sensitive adverse events and length of stay, but did not lead to increases in patient care costs. Changing skill mix by increasing the number of registered nurses, as a proportion of licensed nursing staff, led to reductions in costs.

Conclusions: The study findings provide support for the value of inpatient nurse staffing as it contributes to improvements in inpatient care; increases in staff number and skill mix can lead to improved quality and reduced length of stay at no additional cost...

https://pubmed.ncbi.nlm.nih.gov/25304017/

Here are the regulations we achieved in our law: https://govt.westlaw.com/calregs/Document/I8612C410941F11E29091E6B951DDF6CE?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)

Regulations outlining RN responsibilities in California acute care hospitals: https://govt.westlaw.com/calregs/Document/IFD69DB90621311E2998CBB33624929B8?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)

Specializes in retired LTC.

WOW!! Thank you for the info. I just never followed along to check out the EB date, altho I always believed it to be true.

Glad to see that nurse satisfaction was also improved, as it too was to be as I expected.

Too bad that the law doesn't extend to SNF/NH. Now that would have made for very expansive & comprehensive improvements for a critical section of HC.