Ripoff Report: www.stethoscopes.com

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So i posted awhile back about buying a stethoscope off of www.stethoscopes.com ... so I whipped out my Visa card and bought a Littman Cardiology III for 175$ including shipping. It says on their website that it takes around 5 to 10 business days for delivery...that was like a month ago!

So i've been phoning them...no one picks up the phone. its just an automated message that says they are open between certain hours Pacific Time. When you phone back at that time its the same freaking message. The other phone number they provide is out of service.

Soooo....i email them! No response at all. So eventually I phone Visa to dispute this. They tell me it takes up to 4 MONTHS to get a refund and according to them they have to try and contact the company and talk to them...work it out, etc. And the Visa rep said on the phone that if the sellers proves that they shipped my stethoscope, then they wont refund my money even if I haven't received it!!! So much for getting your money back from visa :( I'M SO MAD RIGHT NOW

Oh and i looked online for companies that ship to Canada but I couldnt really find any....allheart and redding medical are supposedly good but they only ship within the USA. The reason i bought online because its like half of the 250$ that ive seen in uniform shops downtown for the same stethoscope. And the website looks legit (at least i thought it did ... i must be the only person stupid enough to think that it was legit )

uggh sorry for the long post ! :uhoh21:

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Specializes in ED, ICU, PSYCH, PP, CEN.

so sorry for your troubles, can you call the better business buraeu and ask who, or how you could file a complaint with.

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I can imagine how mad you are. I have always been a little skeptical about buying from online. I hope you get your money back soon.

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Do you know anyone in the States? Can you have one shipped to them and have that person ship it to you?

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Specializes in MICU/SICU.

AWWWW!! That sucks. Sorry that happened to you.

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it says on their site, that priority is given to email support.

have you contacted them this way yet?

i've disputed 'stuff' before, and have ultimately called visa.

they (visa) resolved the situation(s) in a matter of days.

i'm sorry this is happening to you.

leslie

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Well, crud.

I use www.steeles.com

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How was this going to be shipped? You can track it through the carrier.

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Specializes in SRNA.

I second that. I had excellent service - my stethoscope came fast, and I had my name engraved on it, which didn't take as long as they said it might take.

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i just peeked at steele's clearance section.

they have a "rectal light handle" (???), demo, good condition.

hmmmm.

leslie

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:lol2:
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Yea ive emailed them and no reply at all :( grrr

wow that steeles website sounds good and they apparently ship to canada....too bad i didnt see that before i had bought the other one! Now the only problem is that I dont want to buy another stethoscope until i get my refund because what happens if i do and then my other one eventually gets shipped by this company? Then i'll be out almost 400$ AND have 2 of them! lol

heres to hoping that Visa wont take 4 months to resolve this...its already been 1 week since i've phoned them to report it.

Oh - and it says on their website that it was supposed to be shipped through FedEx ground shipping so Ive tried to contact fedex and all they have said was that they have no record of this transaction/package....so im hoping that if Visa cant get ahold of this company then they'll be quick in giving me my refund

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