Posted in another forum... no response...please answer

YOU talk to the CNA first. If the behavior continues then you go up the chain of command. Trust me, if someone is behaving negatively, it doesn't go unnoticed.

Quite often (where I work anyway) whenever anyone is given a task to do, they complain. Yes, we know they know what their job is, but sometimes something has to be added, and that's when all the BS comes in.

I got so tired of hearing one particular CNA's mouth when I'd ask her to do something, that I'd do it myself. Who got behind? I did. She had her breaks. Probably laughing as she went.

I don't do it anymore. I tell her what needs to be done, how soon it needs to be done, and if she tries to give lip, I say "shhhhhhhhh", shake my head, and tell her I don't have time to listen, otherwise I could do it myself. Hey- it works.

I reported to my supervisor what was going on and nothing was done. I don't know why some ppl can get away with smart mouths, bad work ethics, etc and others don't, it just happens. I'm old enough to know that it eventually catches up with them though.

Good Luck.

Ok...I can't resist....You use therapeutic communication of course!

You look at them with that cheesy expression, like they have in all the videos you watch at school, cock your head to one side, clear your face of all expression so you look like a stepford-nurse, and say "You seem upset......":rotfl:

Seriously, now.... being a nurse and a student working with CNA's are two entirely different arenas, in my opinion. As a student, you simply don't ask for assistance from aids who are not interested in helping.

As a nurse, you whip out your people skills, and have a talk with the CNA to see if there is some way to resolve the problem. I am sure that those who have actually worked as nurses could provide you with better strategies for accomplishing this tricky maneuver, so I won't even try.

Sadly this isn't really just CNA's! Oh brother you will get this with everyone with any credentials or not!

I go with the above poster. Talk to the CNA and explain your side in a professional manner...if this doesn't change things then up the chain you go!

I had probelms with some CNA's in the past and RN/LPN's too...most often I could simply say "hey, I don't make the rules...but according to the State and this facility I sure as heck get to enforce them!". That usually summed up that I would go to whatever means necessary to end that particular issue...normally that was enough!

That and LOL, I would kindly say..."oh don't make me pull out that RN card now?!?!" That usually let them know I was going to go nurse on them quickly...which with the folks I worked with was NOT something they liked very much...I would get all rule book and explain it ad nauseum so much that they would give up...so they tended to avoid that! LOL!!!! That was the more humerous way of me warning them they were treading on thin ice with me....(I have always been very team oriented and friendly and got along wonderfully with my staff...so if I said that, they knew I was getting upset and this wasn't wanted by anyone!).

i'll just say they might be taking advantage of you that you are now a student, since they won't otherwise get away with it.

it amazes me how they don't realize that you'll graduate in a few months and would be above them in the chain of command. i had to go through the whole thing.

if this has been going on for a while. you are not the only person who thinks they have issues. i am sure your supervisor is already aware of it.

all in all you DON'T have to apologize for doing your job. that's all iv'e got to say.

good luck

i would report to the floor supervisor, your conversation w/the 2 cna's. the supervisor needs to know all confrontational interactions between her staff and the outside. being a student, you're considered non-staff. once the supervisor knows what transpired, you'll be guided accordingly. and of course, let your instructor know what happened. much luck to you.

leslie

well, as a CNA, I am glad to help any nurse who ask. But I know CNAs who take this attitude, especially with students. I don't think there is much you can do to change someones attitude. If you befriend the aids, and show them respect, it helps. But some of them just have that attitude, and at their pay scale, they figure, what is the worst that can happen. Fire me, make my day.

Seek out NAs who share your values. Some are incredibly interested in patient welfare, and team effort. Look for someone who is interested in learning new skills. NAs like that need alot of encouragement, and if there is some reinforcement from nursing staff, it can really change the culture of your workplace. Good luck!

well, as a CNA, I would be glad to help any nurse who asked. But I knew CNAs who would take this attitude, especially with students. I don't think there is much you can do to change someones attitude. If you befriend the aids, and show them respect, it helps. But some of them just have that attitude, and at their pay scale, they figure, what is the worst that can happen. Fire me, make my day.

Seek out NAs who share your values. Some are incredibly interested in patient welfare, and team effort. Look for someone who is interested in learning new skills. NAs like that need alot of encouragement, and if there is some reinforcement from nursing staff, it can really change the culture of your workplace. Good luck!

hi chadash.

although i can appreciate your perspective on how to approach certain cna's, those that have an attitude problem, aeb laughing at others which is plain old disrespect, has to be nipped in the bud asap. there are other ways to voice one's discontent that are acceptable and civil. when working, it is imperative that all staff treat ea other with respect & civility. that goes for nurses, nsg assts, housekeeping, kitchen, everyone. i hope the nsg staff appreciates the gem they have in you.:balloons:

leslie

Thanks, and all of the CNA's I had worked with up to this point had been very helpful & nice. I helped them, & they helped me....I like to work as a team, & enjoy getting along with everybody. I just wanted to make sure to do things along chain of command so to speak....and not overstep any boundaries. Thanks!

Oops! I reread your original post, and I guess you were asking more how to handle this as a nurse in the future. I agree with the posters you said you need to nip it in the bud!

Just last week, an OR support tech gave me lip about bringing supplies to my room. I just called his supervisor and asked her to get the supplies because the tech didn't want to. I've had no lip since.