Patients always needing something no matter what.

Nurses General Nursing

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Hello everyone!!! I hope this New Year has been a kind one to you all thus far.

Well, here i go again on one of my rants about the ever so intriguing world of nursing. Here's my pet peeve of the day:

Is is just me, or does it seem to you all that everytime you go into a patient's room to pass meds, do procedures, or simply check on the patient, they always have to ask you to bring them something.

I know for me, it never fails. If I go in there to just look in on my patient they always will stop you before you get out of the door and say, "Oh, nurse, could you get me some coffee," or "May I have something for pain?" or "Turn the lights off, will you". And it drives me crazy.

Now don't get me wrong, I have no problem doing anything for my patients. But it seems that patients look at nurses as nothing more than handmaids to wait on their every beckon and call. For example, I had this man to ring his call bell just to tell me that he wanted to sit up on the side of the bed. I wanted so badly to tell him, "Well, what are you waiting for?". This is because I know that this man is very capable of moving himself because I've seen him do it when he has a male nurse caring for him. But whenever a female steps in, the patients all of sudden become invalids.

I feel that too much of my time is taken up running up and down the halls getting water and coffee. I mean, as much as family members like to stay all day in night in these patients rooms, it would seem that they would get up off of their lazy bums and get these patients something every now and then. It wouldn't hurt them to do this. Oh no, they won't do this. But they can tell you and I how to do our jobs, can't they? (LOL!!).

I have gotten to the point that I actually like being pulled to the critical care units in the hospital because we have telemetry there and you don't have to go into the rooms quite as much as you do on the medical floor because the telemetry is evident.

Do you all feel the same way? Do you all feel that patients are too darn demanding and don't respect us as care providers but see us as handmaids instead? Male nurses, do you feel that patients tend to not bother you as much as your female colleagues? I welcome all input.

Peace and love, y'all!!!!

Specializes in Psych, Med/Surg, LTC.

What gets me is when its half an hour before breakfast, and someone has a rediculous request. Such as: "Make me toast with jelly, and not from the kitchen. They don't do it right and its cold before it gets here." Ok, not a problem. You bring them toast with jelly, and you hear "This is no good. The toast isn't dark enough and I wanted strawberry jam, not grape jelly". ok- Make new toast, darker, with strawberry jam. You take it in- "This is no good. You didn't butter the bread before you put the jelly on it." I am a nurse, not a chef! :angryfire

Specializes in Med/Surg, Geriatrics.

Now don't get me wrong, I have no problem doing anything for my patients. But it seems that patients look at nurses as nothing more than handmaids to wait on their every beckon and call.

You already answered your own question. Many of them see us as handmaidens and waitresses. Whenever I would make rounds on my patients, I have had something actually stop and look around for something for me to do; I ask "How are you feeling, do you need anything?" "Oh wait, lemme see......oh you can pour me some more water or adjust my blinds". Umm, nope I don't think so especially since I just saw you walking down the hall.I meant do you NEED anything.

Like you, I have no problem tending to their needs; I never believe in making patients wait for pain meds or the bathroom. But I am not a pillow-fluffer and that type of stuff ties me up from the dozens of other urgent things I have to attend to.

I had a patient once w/ major Diva syndrome..as she was sitting up at the sink, beautifying herself, she dropped her hospital gown, towels, washcloth, etc on the floor and graciously told me, "I'll just let you pick those up..."

gee, thanks! I feel so privileged now! lol

I totally get where the OP is coming from. There are some patients that when you walk in, you know it's not going to be a quick check on the pt and on to other things. As much as you try to anticipate the needs of some people they will come up with something else to bring you back or have you stay in the room longer.

This is not true for ALL patients, but I perceived this thread to be a vent about what SOME patients do, maybe just because they are needy or lonely. I have felt the same frustration. And like 'justavolunteer' said, these patients may find that they get less attention for this behavior because it makes you dread approaching their room.

I personally don't have a problem telling patients, in a tactful way of course, to do things for themselves if they are able. I have also had obnoxious family members tell me to bring them things like a snack or a drink, and I politely give them directions to the cafeteria.

Specializes in Rehab, Med Surg, Home Care.

I have mixed feelings about this. A lot of times they really don't know what they are "allowed" to do for themselves; we make vistors check with us about diet requirements before bringing the pt anything and we urge pts to call for assist to get out of bed. That being said, I don't know which makes me more nuts- to go into a room with meds and have five requests between the 2 pts, or to "escape" the room only to be called back in once or twice.

I agree that the original poster probably wasn't referring to ALL patients...just some. I know the feeling though....I do feel abused at times. I have been trying to get better at telling patients politely that they can do it themselves...and now I'm talking about the crazy stuff like..putting the call light on to have you reach a tissue for them when it's two inches away...stuff like that. It seems like those types of patients come in streaks...I don't just have one like that....it's all of them. It's funny how I look in the charts of these people and don't see any diagnosis of bilateral fractured arms or anything..lol. Then there is the other extreme...the patient that never rings...."oh I've been having crushing chest pain for the last hour...but I knew you were busy and didn't want to bother you"...yeeeek. Anyways...I do try to gather all the things I may possibly need before going into the room...but I know...sometimes you just can't get away....and Tweety's right...it always seems to be right before your lunch break..when you so desperately want to get away.

It seems like we've had a lot of "needy" little folks lately. I've even been starting my morning meds, checks,etc a little early lately...because it just seems like I get stuck in every room soooo long and then don't get all my work done and have been stuck staying into the next shift.

Anywho...just wanted to relay that I know where you are coming from. I do feel that it is our job to take care of the needs of our patients....but...some people take it to an extreme...big time!!!

What gets me is when its half an hour before breakfast, and someone has a rediculous request. Such as: "Make me toast with jelly, and not from the kitchen. They don't do it right and its cold before it gets here." Ok, not a problem. You bring them toast with jelly, and you hear "This is no good. The toast isn't dark enough and I wanted strawberry jam, not grape jelly". ok- Make new toast, darker, with strawberry jam. You take it in- "This is no good. You didn't butter the bread before you put the jelly on it." I am a nurse, not a chef! :angryfire

You mean you didn't put butter on the bread before the jelly???? :nono:

:clown:

steph

Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.
You bring these in all at once? Deb, how many arms do you have??:p

umm yea, i use a cart if need be.:)

Sorry, maybe I am missing something. Or maybe I have been away from bedside nursing too long. But isn't this a part of normal patient care? If we don't hear our pt's needs, how are we to determine what they are?

The best way for me to know what my patient needed was to have him/her ask me. If he asks for coffee, then his appetite must be good. Or he must be feeling better because he is attempting to get back in to some type of routine.

I don't know. I really don't see what is wrong with that. This may be your job, but your patient is in because he or she is ill. What more can I do to make him/her happy? I want to hear what he/she needs. Then I know I am doing my job.:nurse:

I empathize with the OP....some patients really go far with the demands. Things like coffee, ice etc..can be obtained by family members or cnas. As well as blankets. I always try to find out everything they need while I am in the room. But a lot of times the things they request are frivolous...taking time away from other more seriously ill patients. I think frequent nursing rounds, med pass, and a good nursing assessment should be sufficent in stable patients for safe care. The rest has nothing to do with nursing care.:nono:

I'm not a nurse, so I have only the patient's perspective. Trust me, I have a lot of experience in this area.

This kinda hit a nerve because I have, on more than one occasion, been made to feel like I was a burden to my nurse. I thought I was being considerate when I waited until the nurse came in to ask for something instead of using the call bell.

Sorry to bother you! So I should continue to writhe in pain? And I should climb out of the bed, walk across the room in an ill-fitting, indecent garment, and turn off my own light? :uhoh3:

>>Disclaimer- There ARE horrid little patients that would drive Mother Teresa to drink, those are not who I speak of.

I know that nurses are overworked (why in the world am I in nursing school?! :rolleyes: ), and I know that as a whole they care very deeply about their patients, but I have been made to feel like I was not a person but a case. It is very sad that the proper perspective is sometimes lost. The nurse may have 9 patients with 36 different problems, but I, as a patient, only see my own problems and probably have a high level of anxiety just due to being in a hospital. Each patient is an individual, not a case.

Don't get me wrong, I have had several fantastic nurses, but I have also had nurses that I feel need to adjust their perspectives or retire from nursing.

If you make your patients feel this way, I feel for them.

super mo

Did your call light not work? And if you can walk across the room safely..why not walk. After all you want to return to optimum health and normalcy. No patient should writhe in pain, absolutely not!

Specializes in Hospice, Critical Care.

and of course ......... they're in isolation.:rolleyes:

Specializes in Med-Surg, Trauma, Ortho, Neuro, Cardiac.

Hourly rounding cuts down on call light use.

Off topic, but interesting.

http://w3.rn.com/news_news.asp?articleID=14521

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