Patients always needing something no matter what.

Nurses General Nursing

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Hello everyone!!! I hope this New Year has been a kind one to you all thus far.

Well, here i go again on one of my rants about the ever so intriguing world of nursing. Here's my pet peeve of the day:

Is is just me, or does it seem to you all that everytime you go into a patient's room to pass meds, do procedures, or simply check on the patient, they always have to ask you to bring them something.

I know for me, it never fails. If I go in there to just look in on my patient they always will stop you before you get out of the door and say, "Oh, nurse, could you get me some coffee," or "May I have something for pain?" or "Turn the lights off, will you". And it drives me crazy.

Now don't get me wrong, I have no problem doing anything for my patients. But it seems that patients look at nurses as nothing more than handmaids to wait on their every beckon and call. For example, I had this man to ring his call bell just to tell me that he wanted to sit up on the side of the bed. I wanted so badly to tell him, "Well, what are you waiting for?". This is because I know that this man is very capable of moving himself because I've seen him do it when he has a male nurse caring for him. But whenever a female steps in, the patients all of sudden become invalids.

I feel that too much of my time is taken up running up and down the halls getting water and coffee. I mean, as much as family members like to stay all day in night in these patients rooms, it would seem that they would get up off of their lazy bums and get these patients something every now and then. It wouldn't hurt them to do this. Oh no, they won't do this. But they can tell you and I how to do our jobs, can't they? (LOL!!).

I have gotten to the point that I actually like being pulled to the critical care units in the hospital because we have telemetry there and you don't have to go into the rooms quite as much as you do on the medical floor because the telemetry is evident.

Do you all feel the same way? Do you all feel that patients are too darn demanding and don't respect us as care providers but see us as handmaids instead? Male nurses, do you feel that patients tend to not bother you as much as your female colleagues? I welcome all input.

Peace and love, y'all!!!!

Specializes in IMCU/Telemetry.

My favorite one was the pt who pushed the call light to have the light turned out. The only problem was the light button was 1 inch from the call button (both built into the side rail), and the pt could ambulate with no neuro deficits. Did I turn the light off? NO. Did I encourage independence with ADL's, Yes. Did she have the light turned off before I left the room? Yes.

I am a nurse, not a servant. I will NOT be walked on.

nialloh, I really like your signature :chuckle

And you're right, none of us are servants.

Specializes in Med-Surg/Long-Term Care.

I feel that there is not excuse to be so demanding of non-essential things in a hospital. Especially if i'm busy with a real sick patient.

Specializes in Med-Surg/Long-Term Care.

No, that isn't part of my job. My job is to help implement doctors orders to help my sick people get better. It's not as simple as "if they need something, then that means they're getting better" (not quoting you, just bringing up a hypothetical quote). If I have a sick patient that has a ton of medicine on one hand and patient that just in for observation and is stable on the other, I am not going to be spending my time going to get coffee and coming in to adjust the telly one hundred times that night. My priority is to care for my sickest patients first and see about being a waitress last. Those types of people take up too much valuable times for little things and it's not right.

I feel they need to start hiring waitresses in the hospital to take orders from now on.

Specializes in Med-Surg/Long-Term Care.

First of all, like you said, you are not a nurse. So that instantly let me know that you don't understand. Secondly, if it hit a nerve, then you are probably one of the kind of patients I am referring to. Please, don't loose sleep over it because believe me, I won't. And it doesn't matter what you think because you're not me.

No, you shouldn't writhe in pain. But, if I have a patient that is two seconds away from coding (going into cardiac or respiratory arrest) you're pain in the last thing on my mind. Maybe you never had anyone to take the time to explain why they couldn't get to you right away. But you might have not been the top priority at the time. And yes, if you are ambulatory and not at risk of falling then you can get your own light. Nine times out of ten, the light control is on your bed control. If it isn't then let it stay on until someone comes to get it. If you're tired, you'll go to sleep with it on.

Oh, so you're a student. Then, I know why you feel the way you do know. All I have to say is, just wait until you're in my shoes. I would love to know if you change your tune after you've been nursing for one year. Yes, I understand now. I used to criticize the floor nurses when I did clinicals because I saw how jaded they were. I wondered why they didn't jump when the patient needed a soda. Well, let me tell you. Now, since I've been a nurse for only 1 and a half of a year, I understand. They probably had something going on and it was not the first thing on their mind to go bring Queen Elizabeth a Coke at the moment.

Well, I too have been on both sides of the table. And so have my parents. And one of my parents was very sick and died. I never once acted in such a selfish, childish way. If you feel less than human, then that's too bad. I would much rather have a nurse that actually took care of her patients' best interests then to have one that make darn good coffee.

Waitresses would be good.

Good CNAs would help, too.

I love it when I take meds into a patient's room and have to fill their water pitcher, fetch a blanket.....sigh. I don't mind doing it....but what have the CNAs been doing? This happens with the majority of my patients, every shift.

I empty urinals and fetch and carry. Which I don't MIND doing.....but OH YES, there is that call to the doctor that needs to be made....:rolleyes:

People need to stop preaching to the original poster on this thread. Geeze, when you can't come here and vent without getting a morality lecture something is wrong......

Well, I too have been on both sides of the table. And so have my parents. And one of my parents was very sick and died. I never once acted in such a selfish, childish way. If you feel less than human, then that's too bad. I would much rather have a nurse that actually took care of her patients' best interests then to have one that make darn good coffee.

Preach it, this is all part of the "customer service" trend - tell me, isn't a hospital a place where sick people used to go to get better?

Isn't the basic objective to being hospitalized to get well as soon as possible? IMHO, TPTB started this customer service B.S. to encourage like-minded people to check into a hospital more often and for mundane reasons, to pad their pockets.

It's all bunk.

Specializes in Med-Surg/Long-Term Care.

Oh, they know that I'm busy. I'm not one of those nurses that just don't answer the call light. I actually go into the patient's room. And if I can't get it right then, I actually take the time to explain it to them. But some of them are so impatient that they will call 5 minutes later and ask again. Forget about the patient with the O2 sat of 69 down the hall. I'll just go make some more coffee.

Specializes in Med-Surg/Long-Term Care.

Thank you so much for understanding. You know exactly what I mean. I don't mind making them wait for pain meds if I have to push it and I am occupied in a patient whose status is declining by the second. I think too many people on here were quick to jump the gun because of course, they are "perfect" and they always have time for the non-essentials.

Specializes in Med-Surg/Long-Term Care.

Thank you very much for understanding. Yes, this is not every patient, but that kind of patient is increasing in numbers. And I don't mean that I don't ever get them what they need. It's just as those times when I'm really busy with a sick patient. It seems as if those patients don't understand that I cannot keep being interrupted for little things like that. And I never make them feel that they are a burden. I curse a few lines BEFORE I go into the room. I never let them know how frustrated I really am. But I get frustrated.

Specializes in Med-Surg/Long-Term Care.

You are exactly right. In this day and time, we nurses are already time-crunched as it is. So I try to limit myself to the very necessary things like charting, passing meds, and taking care of my patients. And like you and I said, I don't feel that includes being their maid for the night.

Specializes in Med-Surg/Long-Term Care.

It would definitely be better, if you can, ask for everything at once so I can get if for you on my initial assessment. That way, we can kill all birds with one stone and you won't be frustrated of be put off when we don't get there in two seconds. And I'm sorry you felt like a burden. It's not your fault really, we just need more staff to handle the increasing patient population. But until then, please let the nurse know what you need so that she doesn't have to be pulled away every hour.

When i was in the hospital this summer...unless I really needed something I waited till my nurse came in...I felt bad using the call bell because my nurse was always so busy. I felt like a burdon if I used the call bell. So would it be better to call the nurse everytime I want something or wait until she is in my room and ask for everything at once.

That's was my philosophy as a patient. I figured that I was being considerate to the nurse by saving my requests (which were pretty minimal, relatively speaking) until he/she came into the room. I didn't have anyone else there to help me -- my husband was in another country, my family lives far away, and my friends were taking care of my kids.

I'm sure that there are both nurses and patients who take things a little too far; patients who expect nurses to be nursemaids, and nurses who feel that it's simply never part of their job description to cater to a patient's nonhealth-related requests.

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