Hello all! Recently a patient complained to his aunt that his night nurse "didn't care about me". This was a confused patient, admitted for flu-like symptoms, fever, etc. I noticed the patient was very angry by the morning, but did not feel as though he had been neglected by any means, he had been fluffed and puffed, brought anything he requested in the way of drinks, etc., and auntie had been taken care of as well, by given free access to the patient outside of regular visiting hours, offered drinks and snacks, pillow and blankets etc. I informed the supervisor that he had complained, and thought no more of it. Long story short, my director called me in and suspended me for "not taking care of the patient." In report, I was told a different story about the patient than what was reflected, but I documented everything I had been told regarding the plan of care for the patient, and documented everything that was done. I felt my suspension displayed a true lack of support for nursing staff, and I resigned. I have always had excellent reviews from my patients, peers and supervisors wherever I have worked. I felt hurt and humilated that this happened, and that any patient can wreak havoc on an unsuspecting nurse. However, I am happy to be "out" from under this particular manager, who, of course has a string of credentials, but no heart for her staff. I am only one of a stream of nurses to resign since she came on board a year ago. If any one has been through this and has advice for me, I would love to hear a word of encouragement. I also would like to stop having feelings of anger toward the director. After all, perhaps she did me a favor.
