why has the trend change so much? i am a student and i am realizing that even the older generations are using "client". why is this? was there an across the board change in patient title?
i feel like using "client" just makes it so impersonal and like i am working at a tax/lawyer/other "client" based system; as in being there for the money.
can a nurse still use the title of patient when addressing patient/clients? if not, why not? who decided it?
for the nurses that are out there in the "real" world, what do people prefer to be called? and what title do you use when referring to a patient?
I've yet to meet a real-life nurse who refers to her pts. as clients. I will always call patients, patients.
i know a nurse who works in home health that calls her patients clients.
when we lived in NC, we hung out alot... i used to get such a kick out of texting her, she would write stuff like "at my client's house" or "making my client's bed".
Specializes in Emergency Dept. Trauma. Pediatrics.
In our school they are saying clients, well they are supposed to, the teachers often forget and say patient and then will correct themselves as how they are now told to say client.
Some facilities in my area switched from "client" to "consumer" (some of them consume allright ). I can't help but wonder if this is how PR justifies their budget.
We are being told that client is a more "PC" term to use. This is because of the shift to viewing the patient as a customer/consumer and the care we provide is customer service. Our instructors just tell us to call them either one. Client, customer, consumer - it all sounds so robotic and cold to me. We're supposed to provide holistic, individualized care after all!
I am in nursing school now, and all our professors are stressing that we use client. However, I can't help but to still use patient. Client just isnt the same... it just reminds me how much hospitals are just like businesses.
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). I can't help but wonder if this is how PR justifies their budget.
jrw03282009
139 Posts